Diamond Lumber Inc. is a well-regarded business known for its honesty, knowledgeable staff, and excellent customer service. Customers praise the store's ability to help with even the smallest of queries, such as finding the perfect piece of molding or providing guidance on a light switch installation. The staff in the yard are particularly helpful and knowledgeable, while the office workers may need some improvement in terms of pricing and inventory knowledge. Overall, Diamond Lumber Inc. is described as a true asset to the community, offering a refreshing and down-to-earth shopping experience that harkens back to the past.
Honest and knowledgeable. They even returned a wallet that was accidentally left at their store....all cards and cash intact.
July 2022
The office workers are clueless of the prices and inventory they have.The yard workers in the back were very helpful and knowledgeable. I think I give them another chance the next time around.
February 2022
A true asset to visalia this is a complete model store for a true hardware store they staff is always helpful and down to earth its refreshing its another blast from the past that you have got to admire
