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January 2024 by hypnotiq guy
I have ordered a love seat and sofa for my house.. been waiting two months for my sofa .. I was told by the store manager from Visalia the first Friday in January it would be ordered… was told it will be delivered today 1/13 between 11-3.. it is 650 they are closed and still waiting .. called around 4pm.. was told to hold so she can call the driver and was told they are on lunch and I was the next delivery….i have been a loyal customer for years for all of this run around.. very disgusted with the lack of service I have received
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January 2024 by Aj Singleton
I have been an Aaron's customer for many many years. Usually they do right by you and I had generally good experiences. Albeit when it comes to Dryers. We just got another dryer and it takes at least 4 times to dry towels. Called and let them know. They said they would have someone call me back. Never happened. So, called customer service. They said someone should call you back. That was two months ago and still not a single call. Yes, they try to call and push new deals but never a resolution to my dryer issues.I'm guessing this will be my last contract with Aaron's. Such a shame they value you less until it's time to renew your contract.
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October 2023 by Jill JonesGreer
My husband was approved, looking to furish a whole house called 3x's no answer & hung up on 2x. Not a good start Rent a center is where I need to go obviously Aaron's don't want my business. Thanks. I say no stars. Rude customer service. Where is the new location went by last night and it looked like it was empty.
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July 2023 by Patricia Guzman
Very nice employees it was fast and accurate the guy that helped us was a lil shy but he got over it nice guy thanks
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May 2023 by Michael “Dragon mind” Hallburg
I wanted to pay off my computer and was told $417. I couldn’t pay the hole thing I payed $300. I can back 4 days latter and it was still $417 to pay it off. The employees could not tell me why it was so much again and just that there are extra fees. When I asked what fees they could say what there for. I asked for the manager and the lady said I am. Then when I brought up the fact she doesn’t know anything she said the manager will be in latter. Took my information. Never called me back. I called every 2 hours to the same laid saying she the manager and then saying the manager would call me back. I even called corporate and still have not gotten a call back. Be careful they will lye and still from you.
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January 2023 by Susanne Hendrix Wescott
I've had the best sales persons help me , I'm on a very skinny budget but they made sure my payment is very reasonable and they worked within my budget. Very please with my mattress and air motion frame plus my dresser
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April 2022 by Kevan C
Love my couches, the lady that helped me was great too. I forgot her name but it was easy and seamless. The only reason I won’t make this 5 stars is because I called the store about missing a throw pillow that went with my couch the manager said he would call me back and that was on Monday. I tried to give them the benefit of the doubt but obviously I’m not getting a call back. Just would be nice to get what I paid for.
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March 2022 by Maria Gabriela Gamboa
Amazing customer service, ousting deals, delivery time very accurate five star service all the way?? Thanks Arron’s we love our new washer and dryer ?
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January 2022 by Angel Montes
No joke calling the place as I speak and already been trying to call them for the last 1hr store is open just got a call from them like 1:15 mins ago guess they don’t want a payment and does this effect me and my lease
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January 2022 by Carmen Zamora
Love purchasing from them been with them for over 10 yrs great service
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December 2021 by Robin Howell
I love Aaron's in Visalia they are some of the most amazing people that work there and great stuff to buy
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September 2021 by Clayton Williams
Great value for a TV and Stand. Ordered an online special and will get it by the end of the week.
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August 2021 by Kathy Liljedahl
Very friendly staff . Greeted us right away . The sales man was very friendly and helpful .
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May 2021 by Desiree Erwin
Everyone here is so nice and helpful. Andy helped me this time. Was in and out in under a half hour
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May 2021 by revolver88
Terrible customer service they give you the run around I’ve been waiting for nearly two weeks just for them to help me move my couches. Terrible wouldn’t recommend to anyone
