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10AM - 4:30PM
655 S Main St, Orange
Post Offices
“Rhett was awesome! I had to do an I9 verification for my employer and it had to be done by today but they had no appointments open today so I called and talked to Rhett and asked if they could squeeze me in today. He said yes, I went in, he remembered talking to me, did the I9 verification for me, no hassles and was quick about it too! Thank you Rhett!! I appreciate you!! You rock ?”
“Had my passport renewed here. Booked an appointment 2 days in advance during the weekend. Came in on a Monday after and only two people was in line. Fast and speedy service. The lady was nice and patient enough explaining everything to me while managing and service the rest of the customer. I had a great experience.”
“I recently visited the Sunny Hills Post Office and had an outstanding experience. This post office not only offers fast and easy drop-off services but also provides passport services, making it a one-stop-shop for all my postal needs.The drop-off process at Sunny Hills Post Office was incredibly efficient. There was no long line or wait time, allowing me to quickly drop off my packages without any hassle. The convenience of a smooth and streamlined drop-off system reflects the efficiency and dedication of the staff.What impressed me even more was the fact that they offer passport services. As someone who needed to renew my passport, discovering this service at the post office was a pleasant surprise. The staff was knowledgeable and guided me through the passport application process, answering all my questions with patience and clarity. Their expertise and friendly demeanor made the entire experience stress-free and enjoyable.Moreover, the post office itself was clean and well-maintained. The tidy surroundings created a pleasant atmosphere while I conducted my business. It's evident that the staff takes pride in keeping the facility in top-notch condition, further enhancing the overall customer experience.The level of friendliness displayed by the staff was exceptional. They greeted me with warm smiles and were genuinely eager to assist. Their customer-centric approach and willingness to go above and beyond made me feel valued as a customer. Their dedication to providing excellent service truly sets Sunny Hills Post Office apart.In conclusion, I highly recommend the Sunny Hills Post Office to anyone in need of postal services, including drop-offs and passport-related matters. With its fast, easy, and efficient processes, clean and welcoming environment, and friendly staff, this post office has surpassed my expectations. I will undoubtedly continue to utilize their services and confidently refer others to experience the same level of exceptional service.”
“I had a great experience at this post office near my work place. I thought there would be a long line being April 15th today. But not at all. The woman who helped me wore a pair of glasses was super nice and pleasant, and very efficient, without an attitude at all. It's very easy to communicate with her. I will come back again for more postal service needs.”
“Polite staff and careful to details. Mr. Robert is friendly, and ready to help for people who come in first time. The other staff also try to make it quickly to limit the people in a long queue. Good service for newcomers to the States ??”
“Had a great time here at this location, the woman (the lovely black woman) who helped me here was so patient and helpful. Clear directions and assisting. Bout to be my go to post office considering also it closes latest of all the other locations!”
10AM - 2:30PM
5505 E Santa Ana Canyon Rd, Anaheim
Post Offices
“Came in to get my kids' passports. We had zero problems scheduling, and they were very gracious about us arriving a tad late. Staff was very knowledgable, friendly, and courteous.”
9AM - 4PM
3744 E Chapman Ave Ste F, Orange
Post Offices
“This is a GREAT little USPS post office! The staff is friendly, helpful, upbeat & knowledgeable. Parking can be challenging, but there are always spots behind the post office building. I far prefer this post office to larger ones…..lines are usually short and staff is efficient, so lines move fairly quickly.”
“Kate, the manager at the post office on League , brought my mail to me due to the fact our boxes are being re organized. That is exemplary service. How outstanding.”
“Joleen here has the best customer service, she is really very helpful and has a lot of patience, She does multitasking and always has a smile on her face.Thank you for your service.”
“6/11/2024 - I went to 1350 E Chapman to renew my passport, and did not have an appointment. I was fortunate to meet Richard Trung and Long Ho who helped me complete my application and mail off my passport renewal. Both were professionals, courteous and very helpful. All was complete in 10 minutes.
Thank you Richard and Long.”
“I love this post office. The girls are always kind to me and I don't ever get any push back for anything. I come here daily and my packages get scanned within minutes of dropping them off. The area is not the best, but I rather go to this post office than any other in Santa Ana.”
“Exceptional customer service. I ship every day and have use many different post office locations in the past. I have to say that this Tustin, CA location is by far the best I have used. Always friendly, always helpful, always professional.”
“Michelle literally went above and beyond to help me. She actually took her time and figured out a way to help me with a problem and glitch the usps website had with labels. I will start coming back to this location just because of her awesome help!”
“My husband and I went to get our passports, we had an appointment and we didn’t wait very long, maybe 15 minutes. Nancy helped us that morning and she was very kind and helpful with our forms and our photos. She made our experience a breeze.Thank you Nancy. We need more people like you ❤️?.”
“I would like to say that after being passed around by the company I ordered from to try and fix the address they misprinted I ended calling usps and Tony went and physically looked for my package saw that the business only put the numbers of my address and not the street(it was not my fault my confirmation email says I put my full address) he fixed it and had it sent out for the next day mail delivery. Let me tell you that is the kind of service that is stellar. He could’ve easily told me no but instead he went and fixed it even tho it wasn’t their fault that the address was wrong. Thank you guys for helping as this package is a gift.”
“To start off the five stars will be for Jessica in sales and services because not only did she take charge when Hannah did not want to assist me in the right way, she was very descriptive with my issue and helping me change my address since my last landlord was just trying to through out my mail and didn't want to receive it there. Jessica understood and did everything in her care to help me. Thank you so much ? we need more Jessica's to care for our mail like this.”
“I recently visited this USPS office to drop off a package for shipment, and while the overall experience was efficient, I encountered an issue with the package drop-off.Upon entering the USPS office, I was pleased to see that there was not a long line or significant wait time. The service seemed to be well-managed, and the staff appeared attentive and ready to assist customers. This was definitely a positive aspect of my visit, as I was able to save time and complete my transaction quickly.However, when I attempted to use the package drop-off, I encountered a problem. The drop-off slot was jammed, preventing me from properly depositing my package. I tried a couple of times, but unfortunately, it remained stuck. It was disappointing to encounter this issue, as the convenience of a functioning drop-off is one of the main reasons I choose USPS for shipping my packages.Despite the jammed drop-off, the staff promptly noticed my struggle and came to my assistance. They were courteous and did their best to resolve the issue promptly. While I appreciated their efforts, it was still a minor inconvenience that could have been avoided if the drop-off had been properly maintained.I understand that occasional technical difficulties can occur, but it is essential for USPS to ensure that all equipment, including package drop-offs, are regularly checked and maintained to provide a seamless customer experience.Overall, while the lack of long lines and wait times was a positive aspect, the jammed package drop-off was a significant inconvenience. I hope USPS takes note of such issues and implements measures to prevent them in the future. Despite this setback, I appreciate the efforts of the staff in addressing the problem promptly.”
“I want to say that the Placentia post office was more than awesome, they went above and beyond. Especially Justin. I had a package that was delivered past the deadline, so I wasn't going to be able to get it until the next day, and I was leaving early the next morning. I needed the package for my trip. I spoke to a couple of guys, one being Justin. He gave me his phone # and I gave him mine. I called him two hours after the PO closed.He answered and said they hadn't located it, and asked me to give him some time. Two hours later, he called E to let me know he had located my package, and I could go and get it. I was so impressed. Not a lot of people go above and beyond like that. Placentia post office on Kraemer saved the day. I am so appreciative. not a lot of people would go out of their way like that.”
“This is my go to post office because I live like 3 blocks away. Unless you have a stick up your boots, this place isn't bad. Just do what you need to do and get out. Since I come here often, I figured out that they often don't open the parking lot in the mornings until like 10 or a little later because the mailmen are packing their cars. So i compromise and park at either the KFC or the supermarket's parking lot. Other than that I can always find a spot in the post office's parking lot. Also, probably because of all the complaint, the customer service seems to have gotten better over the years.”
“Just dropped by the post office for my passport renewal appointment this morning; and i have to say it made my day.Usually, the place is cold and very impersonal, but it was the contrary today.i would like to give a big shoutout to a very lovely lady named Monica. Not only is she very competent in her responsibility, but she is warm, efficient, and helpful. She checks all the boxes as far as getting the job done and sending her customer away happy and fully gratified.I do hope her manager recognizes her effort and contribution in making the place respectible. Thanks Monica.- Kurtis”
“I love the counter staff, but they are severely understaffed. The lines are almost always long, and the staff has so much to deal with.
It's an older facility that simply can't handle the amount of traffic it gets, no matter how good the staff is.”
“Great experience with much help from their employee Miguel. I came unprepared without all the documents and not at the correct appointment time. I’m as still received with courtesy and he made the process painless and easy. I appreciate his patience and care in the matter and hope he is being recognized for his contribution!”
“The La Habra Post office off Euclid is the best location for all your mailing needs. Derick and Juanita are outstanding employees and go above and beyond for their customers! Highly recommend.”
“I’ve been coming to this location for 20 years. Everyone is very nice and friendly. Thanks for your hard work even during the state shutdown back in 2020. You guys were incredible ☀️?”
“Would have been 5 stars if parking wasn’t a complete nightmare! It’s been that ways since I remember when I was a kid. But shout out to the Pick Up Associate who wasted no time a when it was our turn in the long the line of customers!”
“Been coming here for 17 years. These reviews if anything are exaggerated. Staff is very helpful, and courteous. I’ve witnessed people get upset because of the wait. You only wait as long as necessary because people are given their undivided attention the way it should be.”
“I had to deliver multiple packages, but I didn’t know how to properly label them. Both of the staff members (I only got Kim’s name) were extremely patient and kind about their directions and advice. I couldn’t have asked for better service!”
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“Have always used this post of the girl with tattoos rocks..Very kind helpful...I've seen people treat her poorly just cause thing can't go there way.. she has to follow prodcall be nice... Thank you Elizabeth”