8:30AM - 6:30PM
17853 Santiago Blvd Ste 107, Villa Park“Priyanka is the BEST!!! I would never take my prescriptions anywhere else! Same day delivery! I had an issue with a prescription. She called the insurance company and the doctor to get it resolved for me after I had tried unsuccessfully!”
“J & J At my local UPS store was great. He is patient, professional, friendly, and helpful. I had a lot of items to return to Amazon that I had to sort through what label went with what return and he was patient and helpful.”
8:30AM - 6:30PM
960 N Tustin St, Orange“Nicole was so amazing and helped me with two returns. She made sure I had the proper labels and helped prepare my packages for delivery. She’s so patient and kind!”
“I go out of my way for this store, even though the Starbucks customers make it a pain to get to. The store is clean and organized, the employees are all very friendly and helpful. It’s always very quick, I’m in and out. They are even nice to my kid when he’s with me. I really do go here, even when I’m running errands and closer to another location. It’s the employees. It’s worth it.”
“This is the best UPS store I've ever been to. The staff is always pleasant, friendly and knowledgeable. I love coming here, as opposed to the one closer to me.”
8:30AM - 6:30PM
13217 Jamboree Rd, Tustin“This stores staff is the absolute greatest. I’ve been out of the area for quite some time now with other stores near me but I choose to stick with Mike and staff at this particular location.”
“Dhiren is very nice and was helping everyone that came in as I waited with extremely patient and detailed instructions. We had a fun chat while he helped me with finger print scan 10/0 service!”
“Great customer service! I have been here twice- once to get TSA PreCheck and once to get my passport renewed. Staff here is courteous and professional and they know what they're doing. The staff is a pleasure to work with and got my business done quickly and efficiently.”
“By far the best UPS store I have been to. I own a distribution business and I ship a lot of products through UPS daily. I have gone to other stores, but this store is the best. Other stores seem to get bothered by how many packages I drop off. Other stores nearby want me to ship through the “main distribution center” due to my volume and have told me that I have overwhelmed their drivers.
I have asked this store if I overwhelm them.
Never once! They are amazing.
This one has the most friendly staff, best service, are very happy every time I walk in, and make me feel like family! I never feel like I bring in too many packages or feel pressured. They always greet me personally and it really means a lot! I only go to this store. The drivers are amazing as well. Keep it up guys. You help small business owners like me more than you know. Thank you!”
“Friendly service. I had tons of stuff and one rep helped me bring my stuff in and get it all up on the counter. Another gave me a couple of options for my shipping. Very helpful!”
8:30AM - 6:30PM
407 W Imperial Hwy ste h, Brea“The proprietor/manager, Marva, and her staff have consistently provided outstanding service with the highest level of professionalism and courtesy over many years. While many UPS Stores struggle in their ratings, this location rises to the top.”
9:30AM - 5:30PM
21520 Yorba Linda Blvd G, Yorba Linda“New owners. Fantastic customer service. Shipments are packed efficiently and always delivered correctly and on time. Highly recommend for business owners and families sending packages to loved ones. They get the job done right the first time and everytime.”
8:30AM - 7:30PM
2271 W Malvern Ave, Fullerton“Wonderful customer service. My seller made an odd mistake with the shipping and the kind UPS manager was accommodating and really helped me out. She was tired, as she was on her feet all day and it was near closing time, but she really did show me grace and she didn’t have to. (She has no idea how arduous working with my seller has been. Replacement shipments, incorrect address, weeks have gone by trying to get this 60th birthday present in time for my mom’s special day.) I really appreciate you guys. And over the years, every time I’ve been here, you guys are always professional, even with customers that don’t follow the Amazon return instructions and take out their frustrations upon your team. Thanks again for your understanding today! :)”
“Went for fingerprinting. Super small store, the guy was playing relaxing music in the background. It was an easy process! In and out within 10 min. $25 for the fingerprinting.”
“Debra helps me most often & is always friendly, helpful, knowledgeable and patient (as are the other employees that have helped me too) They have helped provide packaging when I did not have it for returns & explained how to understand the app so I know when I need it. It's been a very satisfying experience! No hassles frustrations or regrets thankfully!”
“Liandra, was very helpful she made my package delivery easy and comfortable. She took the time to make some recommendations on how to send my package. I have never experience such a good helpful, friendly and professional service like Liandra, provided me.I truly appreciate the way she care about my package delivery timing. Great customer service! I truly recommend to go to PAKMAIL in La Habra. THANK YOU! once again Liandra, for all your help! :) Melida Arias.”
8AM - 6:30PM
112 E Amerige Ave, Fullerton“I've been using Pro Desk Space for quite a few months now. The owner, Jorg, and the office manager, Jasmine, are both very diligent about providing a pleasant and efficient work space. The space itself is very clean, and network performance is excellent. I recommend it.”
“Came here on Sunday 10-15-23 because I had called around to find a place for live scan fingerprints. Most business are not open for live scan on Sundays (which I had looked online two location that advertised they were open Sunday for fingerprints and they were not .) so after seeing online postal annex in yorba Linda was open I called and to my surprise they did do livescan that day. I quickly rushed down and met Leah . She was so sweet and nice . Made the process so easy. Along with other services this store offer's, shipping, notary, fingerprints and making keys! I'm definitely coming back .”
8:30AM - 7:30PM
6230 Irvine Blvd, Irvine“Every time I visit, I can't shake the feeling that something is missing in this store. It is so clean, the staff are so nice and professional...oh right, that what's missing, dust and dirt, rude personnel, and an overall low standard of service.This store should be seen as a high watermark for how UPS stores should be across the country. A big kudos to the staff working here and going above and beyond to serve its clientele.”
“I want to start by saying that my experience at this location has always been great! Always quick and staff is usually friendly.I went in a week before Christmas to print nice labels for all of my gifts. I spent almost $20 on some Avery labels. There were 12 sheets and I was going to use 10 of them to make mine and my brothers kids labels for Christmas gifts for work and their classes. I had to email the files to their store email. I did so and called to confirm they got it and came in. I was helped by Arthur. It wasn't my first time being helped by him, but I usually just have Amazon returns. He is usually a more straight faced person when I come in but I don't really mind as my transaction is always quick. This time, I came in to make these labels and my experience was very different. I told him that I always do a test on a piece of paper and write an X on it and sent through printer to ensure we know how to enter the label papers in the feed and print on the right side. He assured me that if he used the side tray, it bypasses any other print job and he's done it before. He sent the fist one through and it prints on the wrong side. That's a waste of a sheet . All he said was " well that's a first." He never apologized and just tried to hand it back to me. I was like oh ok I guess you can trash it. Now we know how we need to enter it so a few others were printed. Then he printed one of the files twice. That was a waste of another page of labels and I had none left to make if I needed more. Printing all the files took about 45 min. When I went to pay I asked him if he could give me a discount for his errors and waste of my product/time. He said "Unfortunately not." I mean, it was only about $8 but it was the principle. I tried to tell myself it's Christmas time and maybe he was just having a bad day because I am sure it's super busy this time of year for them. By the next day, I was still upset at how he handled the situation and how he his demeanor wasn't empathic so I decided to write the store.I am glad to say that the owner Hanswahini Kumar called me right away, but I was at work. They emailed me, apologized for my experience, and refunded me for my print job. I appreciate the owner making wrongs right. I will keep this as my home store. Thanks, Hanswahini.”
“Rhett was awesome! I had to do an I9 verification for my employer and it had to be done by today but they had no appointments open today so I called and talked to Rhett and asked if they could squeeze me in today. He said yes, I went in, he remembered talking to me, did the I9 verification for me, no hassles and was quick about it too! Thank you Rhett!! I appreciate you!! You rock ?”
“Small mail shop run by a sweet old man named Terry. Shares the same plaza with Peter's Gourmade Burgers and a couple other businesses so parking might be a hit or miss. Came right before closing to do a Western Union pickup and Terry got the job done in less than a couple of minutes. Was very kind and a pleasure to talk to. The shop itself has a variety of services to offer and is very clean and organized. Would definitely come back and highly recommend!”
“The Post office is small and "takes you back to a simpler time. I need to send a package through DHL and had no clue of how to get started. There were to people behind the counter that greeted me with kind smiles and they were both more than helpful. They showed me exactly what to do to ship my package internationally. They even wrote the number to call and sealed the package for me. I would truly recommend this post office because of the personal service, attention, and education they gave me. This type of service is invaluable. I recommend them if you are looking to ship anything to anyone.”
“Great customer service, friendly staff and always offering to help. One of my favorite UPS stores. They always great you with a smile and provide great service.”
“Will be a returning customer! Loved the service I received!I was having a rough time across the street at the USPS and ended up checking out the PostalAnnex in hopes of receiving better customer service. The lady behind the counter was incredibly helpful and kind. They are a little more expensive than the USPS but it’s worth the care and service they provide.”
“I do tons of Amazon returns weekly and shiv is always amazing while being patient with me. This store gets me in and out quickly and they have great customer service!”
“Revolving door with owners and employees! Seems to be hit and miss on customer service. Today fast and courteous service, although employees were obviously new (trial and error on paperwork) and took longer than should have to ship UPS package. BTW - business card now HB Ship & Mail.”
8:30AM - 7PM
650 N Rose Dr, Placentia“Very quick return package service. Friendly. Quick answers to questions. Very handy-near us, Ralphs, Jersey Mike’s, other eateries, car wash, gas station. Thanks, UPS.”
“Made the fingerprint appointment online. Got there a few mins early, no wait. The elderly person attending the shop was friendly. Got me in and out. A very positive experience.”
“I disagree with all the negative reviews! The owner and the staff are professionals and are very helpful. All the negative reviews are about the staff's personality which usually is done by people with low self esteem and full of insecurities. It is more offensive to read a negative review mentioning the owner's nationality/Origin, as one review did! That has nothing to do with the service. It's pure ugly act of expressing discrimination!
The fact is that all day long there are long lines in this place with people that enjoy the speedy effective service they receive.”