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January 2024 by Chanel R
Walgreens needs to fire and rehire a whole new staff in the pharmacy and replace the male pharmacist too. They just gave me the hardest time and lost all 7 of my prescriptions. It was a Hispanic girl. So my doctor's office called and the pharmacy asked my nurse "WHAT DO YOU WANT AND WHAT ARE YOU CALLING FOR"?My nurse felt so disrespected and hurt!! I'm moving all my prescriptions somewhere else!I called the pharmacy back and this OLD Spanish woman bad attitude having bat, started screaming at me and talking over me just like she did when my nurse called. This lady maybe taking the meds there on the job because she lost her mind and people won't tolerate her bad, loud mouth, over talking disrespectful attitude nowadays! My doctor just changed my pharmacy! It's more men at the new pharmacy so this should be less ghetto, Ignorance and less attitudes! Walgreens is trash!!Call corporate and keep reporting this trash pharmacist and his disrespectful team that he promotes.
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January 2024 by Lady T.
Walgreens needs to fire and rehire a whole new staff in the pharmacy and replace the male pharmacist too. They just gave me the hardest time and lost all 7 of my prescriptions. It was a Hispanic girl. So my doctor's office called and the pharmacy asked my nurse "WHAT DO YOU WANT AND WHAT ARE YOU CALLING FOR"? My nurse felt so disrespected and hurt!! I'm moving all my prescriptions somewhere else! I called the pharmacy back and this OLD Spanish, heavy woman bad attitude having bat, started screaming at me and talking over me just like she did when my nurse called. This lady maybe taking the meds there on the job because she lost her mind and people won't tolerate her bad, loud mouth, over talking disrespectful attitude nowadays! My doctor just changed my pharmacy! It's more men at the new pharmacy so this should be less ghetto, Ignorance and less attitudes! Walgreens is trash!! Call corporate and keep reporting this trash pharmacist and his disrespectful team that he promotes.
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December 2023 by joshua charette
We call in our prescriptions. They text us they’re ready and every time when we get there only half already tell us it’ll be another hour. I may as well work there how often I have to sit there worst pharmacy ever.
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October 2023 by Alice Quintana
Most of the staff are very nice. Store is clean and pretty well stocked.
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September 2023 by Angie B.
Don't come here they withhold medication from patients. There's something wrong with the pharmacist and they need a new one bc they are not doing their jobs
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September 2023 by Lara Wine
We love coming to this Walgreens because of how friendly the employees are. Our favorite cashier is this sweet young lady named Annie!
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September 2023 by Lara W.
We love coming to this Walgreens because of how friendly the employees are. Our favorite cashier is this sweet young lady named Annie. She always makes us smile!
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August 2023 by Brian H.
The pharmacy is a joke. I get a call saying my prescription is ready for my son's inhaler. I get there and join the drive through line for 40 minutes. I give them his d.o.b and they ask for insurance. That's strange because we have been going there for years??!! They take the card and then say that the prescription isn't ready and to go park and come inside to wait more. NO! I stayed put and when the pharmacist came back she read the daily instructions for the inhaler and said, "thank you for being a patient customer, we will remember this"! The hell? Okay lady.
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July 2023 by Karen O.
This place is a joke the staff is severely unprofessional almost as if they had no training. I received a text that my sons prescription was ready and I went to pick it up I get to the window and the technician (probably not even that) took my info and said ok thank you and walked away I was a little confused but sat there thinking maybe he's getting the prescription. I waited about 15 minutes and knocked in the window and he asked for my info again! I said you just took it and he said "oh yeah" .... what?? Excuse me!? Then said I'll be right back 3 other "technicians" came to look at the computer and I asked again what's going to this man said " I'm sorry we're looking for it! At this point Im so irritated. Finally 35 minutes later and again asked for my information. Don't go to this place unless you like to wait.
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July 2023 by Chloe’s Adventure
I got discriminated in this store. The head of the pharmacist was asking what language I speak.First of all I called to see if my prescription was received. They told me that it will not be covered by insurance. That I had to pay $100 for it. Or I can just transfer it. So I transferred it. But kaiser told me that only 1 medication can be transferred because it’s controlled. So kaiser told me that I can only get it from Walgreens. When I came to Walgreens in drive thru the guy told me that it was already canceled that they have to call the doctor again. I ask if I can pay with the coupon I have and he said it was fine. After few minutes I’ve decided to go inside and ask again. The lady was saying a different story. She was saying that I can’t have it because it’s controlled. That it needs to be transferred to Kaiser. I asked again about the doctor if they can call him. She said no. The other guy from earlier said they can call the doctor. Then the head of the pharmacy came saying what language do I speak. She said I can’t pay cash because I’m a Kaiser. I told her that I spoke to the phone and they were charging me $100 and now I can’t pay at all. The head pharmacist said since my insurance is Kaiser I can’t have the prescription there and I can’t pay cash. That I need to call the doctor myself to get it transferred. That I don’t understand anything. I am so upset. They are all telling me different things. Good thing Walgreens are now closing. Hopefully this one on bear valley gets closed too.
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May 2023 by Daniela Medina
Horrible behavior and bad customer service in the photo area, 0 empathy.
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March 2023 by Andrew G.
Pharmacy department very rude on the phone inquiries and the mobile app very poor in communication with this store on delivery sometimes working good then other not so well.
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February 2023 by Dominic Avila
Chill! I've never tried this before, but it was hidden on the lowest shelf. Must be good!
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November 2022 by Brandon Day-Brunelle
Hands down the worst pharmacy and location. Pharmacy staff are the most incompetent people who can’t clearly explain or understand simple things. I switched from Kaiser to another provider and they couldn’t wrap their minds around this fact and argued with me saying I still have Kaiser. 0 logic.
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November 2022 by Angie Cuevas
So unprofessional Please avoid waiting a whole hour for them to just notify you the prescription isn’t in . Will be most definitely contacting BBB
