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March 2024 by Christina G.
Horrible service!!!!! i went in 3/4/2024 what happened to all the workers? I remember going in here and being greeted by some of the best customer service ever employees, smiling asking if you needed anything greet you when you come in and checking up on you.there were only two employees out on the floor, and two cashiers the two girls on the floor were gossiping when I politely went up to them and asked for a fitting room, the one who had red hair fake lips wearing a bra and legging was rude and said they're open and not friendly at all! hello you're at work be professional. so disappointed this place has gone down hill i will not be returning to this location i will still to ordering online or going down the hill this is sad
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February 2024 by Karen Oliver
Paid off credit card
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February 2024 by Víctor Manuel Gómez Chávez Manuel Chávez Gómez
Thank you goodbye I always find what I need blessings to all of you always
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January 2024 by Jessica Gonzalez
I have never experienced such bad customer service before at a Victoria secrets the manager Candace was sooo rude and refused to help me she told me to bad nothing she could do I'm never shopping at this place again !!! Ppl like that shouldn't be managers ! And they get a power trip
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December 2023 by Mrs Priscilla
I shopped here yesterday for last-minute items, and the lady who checked me out wasn’t customer service-friendly. The lady didn’t even greet me or anything went straight to scanning my items. I bought about $300 worth of items to give away as a gift. I asked if she could give me a small Victoria's Secret gift bag with tissues, but she said she couldn’t since they don’t provide anything that is not for purchase. I told her I could pay for it, but she said no. She could have suggested an alternative, such as Victoria’s Secret gift box, because I was willing to pay. One of the workers said, “ I heard that,” like the lady serving me is very wrong.2 weeks ago, I did my big shopping at Victorias Secret Beverly Center Mall and can’t compare the excellent customer service they have at this branch. The lady at Beverly center mall gave me gift bags and a lot of Victorias Secret logo tissue gift for free and even asked me if I want that. When I checked out I was greeted professionally and asked how’s my shopping.I will never go back to Victorville Mall Victorias Secret branch. If there is zero I would rate the service as ZERO.” Not much selections & poor customer service.
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November 2023 by Love Love
They need a little more organization. Friendly staff.
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October 2023 by Daniel Gaddis
Victoria's secret tour 2023. Should be called Victoria's secret on magic mushrooms. Hundreds of pieces of clothing you will never see on anybody anywhere. Very expensive and Grand effort to glorify weirdness
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August 2023 by Aye Welt
Their perfume smells really good. Especially the bombshell one. Occasionally I would buy the bras, but mainly it's the perfumes.
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August 2023 by Yolanda Staples
The Wi-Fi sucks, you have to stand outside the door to get a signal, which I needed to load my rewards id
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July 2023 by Itz Weltonettee
Their perfume smells really good. Especially the bombshell one. Occasionally I would buy the bras, but mainly it's the perfumes.
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July 2023 by Cheslea
Like their pink section. Most of the staff is nice.
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July 2023 by Cristina H.
Amanda is so kind and helpful. She is always willing to show a new product or sale going on. She is so pleasant to be around and such a great part of the team. Thanks Amanda
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May 2023 by Philippe Perrenoud
I took my daughter in to find some bras the staff was super helpful and made the visit worth while especially by talking to my 9 year old as well. I would visit here again just because of how they treated us. All the staff deserve the praise.
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May 2023 by Jessica Uzonyi
Girls were helpful and kept checking on me. I was just looking for something for my daughter. Good variety of styles.
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May 2023 by anthony bissonnette
Just the same as any other VS. There's always a line but moves pretty quick.
