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February 2024 by Andrew D
Excellent customer service from Tristan, overall good price and great availability!
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February 2024 by Crystal Case
The employee was firstly higher than a kit, then extremely rude. She said she had no idea was covering this store and didn't know. Couldn't help and just kept blaming others for the order issue.
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February 2024 by Serena Dunn
This store refused to fulfill my online order pickup even while having the device in stock, as those are only for "walk-in customers". I was told to cancel the order and redo the order as a walk-in customer. Why should I have to go through the hassle of that when I already paid and ordered the in-stock device for EXPRESS PICKUP? Never had this experience at my usual Verizon store on Hesperia and Bear Valley!
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December 2023 by Ramsey Snape
Stephanie was very helpful and kind.
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December 2023 by Joshua Baruch
Thank you for your expertise and kindness Rebecca. The laughs were a much needed reprieve from my mundane work life. Keep up the good work
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November 2023 by alejandro salgado
Honest service, very helpful employee Stephanie did excellent with our needs, definitely we will comeback for anything else.
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November 2023 by Kevin Mitchell
Rebecca is fantastic help! Know that, if you’re getting a new phone, it’s a complicated process so it will take time. Be reasonable with your time expectations and enjoy connecting with her!
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November 2023 by Monarchs Baseball HD (Monarchs Baseball HD)
Stephanie was amazing to work with!! She immediately looked out for my best interest in what I was looking for. Made everything seem very smooth and pleasant. Will be sending her referrals her way!
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November 2023 by Daniel Donkersgoed
Outstanding service from Rebecca she really took care of our needs and answered our questions
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October 2023 by Ms. Bullock
Great customer service. I was there on a busy day but every effort was made to make sure I was completely satisfied with my new phone. I had gone to the Hesperia corporate store previously but the service there was lack luster. I will visit this store for all of my needs in the future. I highly recommend.
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October 2023 by Ciera Taranto
I had a wonderful experience with Rebecca the only thing that wasn’t so great was the screen protector they offer. The Pure.Gear privacy screen protector says that it is scratch resistant which it is not and they don’t take returns on it! I only had the protector 3 days on my new IPhone 15pro max and for $69.99 I would expect it to be wonderful. I’ve always purchased Zagg screen protectors for years and they never scratch. Should have just went down the street to Zagg.
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September 2023 by Danielle Ace
My visit was due to needing a phone upgrade. Rebecca was great and provided me with outstanding customer service. She wasn't pushy and really listened to my needs and answered any questions I had. I left the store completely satisfied with my overall experience.
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September 2023 by Ingrid C
My customer service experience was impeccable.
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August 2023 by Robert C.
I had a great experience with this location. Rebecca, the salesperson who helped me was very professional, knowledgeable, and helpful. She provided me with all the information I needed to successfully transfer my contacts to my new phone. I was impressed with her customer service and was thankful she was there to assist me in replacing my phone which was stressful because I was worried I had lost all my data. Thank you Rebecca for your level of excellence and attention to detail! You are #1 in my book.
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July 2023 by Dellanira Galeazzi
Rebecca was the one that helped in our visit today (July 2nd) she went above and beyond in helping us out with getting our new iPhone, definitely would recommend this place to friends and family.
