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February 2024 by Larry OG LOMSEEDCO
Huge improvement in the parking lot area thanks to StaterBrothers security the fried chicken & customer service are the best everyone is helpful including customers lol love it ???
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February 2024 by Tini Hill
Busy on Valentines but the lines went fast
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October 2023 by Linda Lynn
Very upset. Came in waited 20 mins for food only to get home an hour later to find out that they gave me nothing but wings except 4 chicken breast. Mind you I paid for a 24 piece. Manager basically says nothing I can do, only the department head can do something about it and I really can’t promise anything. Really frustrating this is how they treat their customers.
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October 2023 by jose Zaragoza
We have been coming to this Stater Bros for 11 years and the custumer service has never changed. It has stayed consistently great especially the managers. They always try to give amazing outcomes for any given situation.
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October 2023 by Jei Gee
I already hesitate on coming here being as how expensive and often limited-on-products this store is. Literally, this is always my last resort. Today, I was in a long line. Only about 3 registers were available. The register next to us was closed. Well, lo n behold, a worker came to open it up, and he just started taking people from behind me in line! There were about 3 other customers ahead of me, plus me, we were 4...are we freakin invisible?!?! We were literally right under his nose. He definitely saw us but didn't care. This has never happened to me at any other market. The staff should be responsible in treating customers FAIRLY, and even if you get swarmed by other selfish customers, IT'S YOUR JOB to give the right of way to those who've been standing in line longer! The worst part is I don't think he was just a regular employee, as he was wearing a tie and no apron. I think he was a manager.... "Cesar N." was on his tag. Horrible. This puts this store even lower on the totem pole for me!
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September 2023 by stephanie G
Why are the curbside parking spaces always full with nobody in their cars picking up a curbside order. It’s super annoying when you have a curbside order to pick up and there’s no spaces available.
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August 2023 by Marilyn Hubbert
Stephanie in the Meat Dept. customize my meat orders perfect cuts and grind my ground meat for my business..Great customer service to all employees.
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July 2023 by RJ Alcala
So just recently moved up the hill to Victorville, and at first I was a little confused why Stater Brothers seemed like the only markets around and nearly on every corner main street. But there's a reason, produce is fresh, the fruit station has amazing fruit bowls, the meat department has THE best, everything is great, staff is friendly and parking lot is taken care of. A plus from me, but stop on by, you won't regret it.
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July 2023 by Dennis Andry
I've been shopping here off and on for 7 yrs now..and Gail is usually the cashier..she's very good and helpful..thanks
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April 2023 by ben lee
Nice family friendly staff and customer service ? I will recommend this market for your shopping needs..
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March 2023 by Dr M Bright
LOVE ❤️ me some STATER BROs. ? ? it's the best. If you haven't tried it, try it now before it's too late. Unfortunately, every time ? ? I go, they don't have it in stock.
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March 2023 by D N
Always too crowded but a clean nice store as always. Stater Bros has changed with the employees. They are not outgoing or friendly to customers. The checkers do not smile or greet customers like they should be doing. I have shopped there for 40 years or more and I can't tell you how much young people running the check out, behave unprofessional. It's uncalled for. This needs to change. Management and corporate need to get a hold of the issue because Stater Bros is losing its reputation for quality service, as it used to have.
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March 2023 by Michelle L
Smaller grocery store but definitely the basics and a few extras are available. Always clean and staff is always friendly and engaging.
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February 2023 by Brian Burdett
Bathrooms are for customers only so they are locked. Well everyone eats so everyone is customer. If someone is about to have an accident and they are miles from home it's just the decent thing to do to let puerile use your bathroom. I shop at this store all the time. Or I did.Edit: to answer your response, if your sentiment is true then why is there a lock on the door and no one would open it for me? Just take the locks off its that simple. The locks are there so you can discriminate. You should show humanity even to the homeless (who also eat by the way). Everyone is a customer.
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February 2023 by Jeannette M.
Not the friendliest customer service. One of their key holders was rude & dismissive when I asked her if more registers were going to be open. & all she said is "no, that's all we have" Lines are ridiculous. They gave 2 express and 1 normal lane open on a Friday night at about 7:30p