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“the orientation was quick and easy. Very informative even if you have experience OTR. if you don't have any and just starting in the industry pay attention this will help learn the right way thing are supposed to be done.”
“Francisca is hands down the most helpful and sweetest representative for UPS. I always look forward to her helping me every time I come in because I know it will be a great experience”
“Love the new owners! They really care about me and even remembered my name after I visited 2 or 3 times. The prices are affordable and the customer service is amazing. They helped me a lot with my international shipping and I’m so grateful”
“Juliana was the sweetest yesterday n helped me i did wait in line, there's always a bit of line but she made it better . All the employees in front were friendly when I left they greet you and say goodbye! Great customer service”
“The workers are so nice inside. I cannot complain a single bit about them and I don’t understand some people saying they’re rude. The guy knows me by my name just from seeing me a few times and I think he might even have my box number down. Both employees are very kind, they don’t rush you when you need help. They’re awesome. Now the United States postal service is a whole different beast. So often my packages get lost or can’t be delivered. Always something it seems. Even when I put my address exactly as I’m supposed to, (usually that’s when it is definitely getting marked undeliverable), it will get sent back. It’s not this locations fault. It’s the distribution center in SB I'm assuming, but no complaints about the people at this location.”
“I take care of all my mailing needs here, and I’m always impressed with the service. The staff is consistently friendly, knowledgeable, and ready to help with anything.”
“This was a time saver . Not sure if you've seen the UPS store on bear valley but that thing has a line out the door all day. This was great and closer . They fax/copy as well. And have private mailboxes as . They ship both UPS and USPS . The owner was super helpful,this being my first time sending a UPS package . Real convenient and close to home .”
“Madison was very helpful, even though she was the only one working and had multiple customers waiting on her and about 5 phone calls come in while I was there she kept her calm and stayed extremely friendly and professional.”
“Dear Supervisor,
I wanted to extend a heartfelt thank you for addressing the community's needs and resolving the issue with our mailboxes.(mail Parcel) It had been quite a struggle to receive packages and some were even returned due to the lack of a proper mail delivery system.
It feels wonderful to finally have our mail delivered directly to our doors. Your prompt action and support are truly appreciated by everyone on the block.
Thank you once again for your dedication and hard work. We genuinely appreciate it!
Sincerely, Vanessa B”
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“Very nice lady in the front, had a conversation regarding a return on a solar generator, if she reads this she knows what im talking about, great atmosphere , in and out with some cool small talk..”