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September 2024 by Nan Mej
Tammy Jarrard
I want the general public to hear this before hiring this agent for their real estate needs in Barstow. This agent is from out of the area and listed this property in Barstow, yet he lives outside of Barstow. I attended an open house in April 2024 for the 425 Fenoak Home. At the time of the open house, the pool was being filled up and serviced. I asked Tammy if it would be up and working and in good condition. She stated yes. It was not until towards the close of escrow I questioned on my walk-through the condition. Black algae were growing, and the pool was shallow in water, not to mention green. I was very concerned and brought the condition of the home to Tammy Jarred, with the help of my agent, that I was not comfortable with the pool.
The pool guy had been neglecting the pool service, but she was unaware as she doesn't live close to the home. Tammy offered to shock it, but that is not a remedy once black algae takes over. Had she not been so adamant about closing rather than threatening cancellation, she would have seen her remedy was not foolproof. The foggy pool cleared, and because chlorine does not kill black algae, it went from bad to worse after the close of escrow. After it closed, I called a pool guy, the same one Tammy used, who stated he had told the seller's agent the pool was beyond repair. He wanted nothing to do with my pool. I am depressed that I now have to do about 10k worth of work. I relayed this message to my agent who spoke to Tammy who stated the seller was not going to assist and neither would the seller's agent's office. The broker looked at the issue and felt comfortable that the seller's agent did nothing wrong. I'm afraid I have to disagree! I chose not to inspect, but it was clear the home should be in the same condition or better at the time of the walk-through; it was not better, I can assure you. This was not the case. There were other issues, but this is my biggest complaint. I knew the home inside needed work, and I was ok to do so. I never expected that due to the lack of home inspection, it would be used against me. I strongly encourage everyone to be careful when using agents outside your area. They do not care about us.
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August 2024 by Juan Barba
Why is the Long Beach property not shown as is. Misleading pictures
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August 2023 by Mila Powell
Derek and his team did an amazing job helping us sell our home. We had Derek come out to give us an estimate. We explained what we were looking to do and Derek gave us several options on what he felt needed to be done to the property and what he felt we could sell for if we did these things. When we were ready to list Derek came back out and told us what he thought we should list for and we told Derek what we were wanting to list for. Derek agreed and we listed the house. That was on a Thursday. By Monday we had 10 offers and sold for $25,100 above asking! Throughout the process Holy & Derek kept in close contact and addressed every text quickly and efficiently. Since we live out of state, they handled everything and made the process easy and stress free. The house was supposed to close escrow in 25 days, we closed 6 days early. This is the 2nd time we have sold a home with Derek and would highly recommend him and his team to help you buy or sell your home. They are knowledgeable professionals who really care.
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July 2022 by Donald C.
What an awesome home selling experience. Derek and his team were on top of it from day one. Returned my phone call promptly and met with us, gave us a great home evaluation and put our home on the market quickly. Derek and his team are top notch and KNOW how to sell a home for top dollar. Great marketing program for maximum exposure was the key to selling our home. We are so pleased with our experience.
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December 2021 by Amber Collins
I 100% recommend Realty One Group Empire, especially Carol Montano! My husband and I filled an online interest in finding a realtor to sell and buy another home. Carol called us within two minutes of us filling the form out. The entire process was so smooth for us and Carol always updated us daily. Carol was so on top of everything we felt like her only client!! Carol went above and beyond for us which was not an easy task in the market right now. Thank you Carol and Realty One!!
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December 2021 by Derek De Ville
As a Realtor of 13 years looking to align myself with the best company around Realty ONE Group Empire was the only brokerage that I knew I needed to talk to. Once I met with the owner and support team it was clear that they truly care about their clients & their agents. I've been with the company for 2 years now and it's the best decision I could have made. This is a special organization with special people.
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December 2020 by Maricruz Villa
I purchased my first home got my keys to my house today,Michelle madueno was a blessing ,she was very helpful and polite and very patient she knew what I was looking for,and helped me all the way I would definitely recommend her when purchasing your first home Thankyou Michelle
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November 2019 by Suzanne Swain
We want to thank Derek, Holly and the entire team for not only selling our home in record time, but for also selling our home for MORE then the asking price. They were all personable, professional and just fantastic to work with. We could not have found a better realtor. THANK YOU TO ALL!!!
Mel and Sue Swain
ps ; We're loving Arizona!
