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February 2024 by Clint Unger
Great and friendly staff.
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February 2024 by Keri Kaiser
Great experience!
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February 2024 by Michelle L
My dog had a great time and was so excited to be there!
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February 2024 by Lasharae Jackson
Always have what I need for my cats
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February 2024 by Ariel F.
On, 02/02/2024, at approximately 6 pm, my wife and I visited this location looking for, Orijen large breed puppy dog food. (Expensive) We are regular customers at the Apple valley location and love our Petsmart team. Either it be help with our Cane Corso or our Mainland Reticulated pythons. We are always helped and satisfied. However, sadly, and TRAUMATICALLY, during this visit, my wife and I heard, " (unknown employee) theft sweep in isle", over the loud intercom, and a sworn of three employees began to lurk as we shopped. We were the only people in the store at time , I should add. If we looked suspicious, I would have understood. However , we did not . My wife was simply reading dog food ingredients. One employee, was a Male. Was he enjoying the visual approval management allowed him of my wife while on the clock? Most definitely. My wife is stunning. Moving forward. The password required restroom was a scene from a Rob Zombie film. As you entered the "secured" restroom a complete grey and blue transient sweat suite was located in the restroom. The clothing smelled absolutely foul. With that being said, Corporate needs to conduct an investigation with this time stamp and issue proper training at this location. Thank you for treating Victorville with poor judgment and poor customer service. Exactly what the world needs at its local Petsmart! On a unprofessional note: I'm not seeking to prove our innocence over a complaint , I can only share our experiences and hope it helps the next consumer as well as this stores poor customer service. Shame on you Petsmart... I wish I could give zero stars.
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January 2024 by Jose Perez
Variety of products
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January 2024 by christine lombardino
When i go shopping i really like to shop! The workers there were so nice and the selection was amazing. The animals looked healthy and happy.
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January 2024 by Scott Cameron
Great store dog ? loves shopping here
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January 2024 by anthony ramos
Looks like only 1 person working at the store. There is no help whatsoever, and it takes forever to get out of there.
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January 2024 by Mike Munoz
Awesome place to get your pet groomed! Archie loves getting pampered there.
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January 2024 by Iona Ellsworth
Very disappointed I made an appointment for 1330(130) when I dropped Sammy off. I was told he would be ready in 4 hours. When I asked why so long she said she still had 2 ahead of him. I called at 1800(6PM) and was told he would not be ready for at least 45 minutes to an hour. I’m a traveling night nurse and my shift starts at 1900(7PM). I travel by myself, without anyone else to pick him up. I was forced to call off a shift at the last moment costing me hundreds of dollars.When dropping him off we agreed he would be clipped to 3/4 of an inch, and his top knot would be left long. His fur is barely 1/4-1/2 inch long and top knot is barely 1” long.After they finished and beforeIf she couldn’t handle getting him back on time I should have been told before dropping him off and I would have reschedule.
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January 2024 by Brooklyn N.
Smoky love his vet at a Petsmart. He love to take his naps and get attention from the employees. Thank u to everyone !!
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December 2023 by Yvonne May
The staff are helpful in subjects concerning puppy training. Great items and alot of new things added to the store merchandise.Merchandise is too expensive and could use revising fir the general public.
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December 2023 by Smb4L
NEVER AGAIN!! They ladies in the from the desk are not the nicest people!! One of the girls was kind of dragging my dog to get him inside once it was his drop off appointment, she stopped once I said to my dog it’s ok! And just waited . This is ridiculous! They’re supposed to show love to our fur babies ?This is why I don’t go anywhere but FURWORKS in oakhills . Absolute recommend them!! Instead of petsmart (Victorville )Unfortunately I couldn’t get him in that fast due too other stuff, so I thought ? petsmart would be good. But NO!!! Petsmart (grooming) SUCKS! ?
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December 2023 by Rose T.
I took Bella couple days before Thanksgiving to make you she did not have any blockage in her intestines. They did X-rays and said they did not see anything other than she had a swollen pancreas. They gave her antibiotics and a liquid to make sure she would go poop. They said if she went the the restroom she would be fine and she threw up that was a bad sign. As we left from the vet Bella pooped so I thought it was a good sign. But when we arrived home Bella did not have no strength to get up by herself . We carry her cleaned her up and few minutes laters she passed away. When they called me the next day to asked me why I did not take Bella back and let them know that she passed as soon as we got home. They did not have no answer for me! They said she looked fine I do not know what happened. I have been grieving and I finally got the courage to write this review. I just do not want any other family to go what I am going through. I know Bella could have given me more years she was only 5 years old and I remember the day I took her their she was happy and wanted to go in the store to look at toy