Macy's, established in 1858, is a well-known department store with over 740 locations across the country and a strong online presence. The Macy's Rogue Valley Mall offers a wide selection of top fashion brands like Ralph Lauren, Calvin Klein, and Estee Lauder, along with shoes, clothing, housewares, gifts, and furniture. Customers appreciate the store's clean environment and organized layout, making for a pleasant shopping experience. The pick-up order process is noted to be easy and fast, encouraging customers to return. Excellent customer service is a highlight, with staff members being friendly and helpful. One customer praised an employee at the Estée Lauder department for her professionalism and thorough product explanations. Macy's also provides a variety of fashionable garments for all sizes, including options for curvy women that fit well without alteration. The store is well-stocked with seasonal items and consistently receives positive feedback for its customer service. Overall, Macy's is recognized as a great shopping destination with a diverse and appealing selection for every customer.
Needs more people to help you and clean up the mess customers leave all over..I went today and was greeted so well by your rep sorry she had her name and many other pins...great customer service!! Sorry forgot her name but Thank u
June 2024
Macy continues to be the quintessential store in the high desert. From clothing, shoes, kitchen items, and knic-naks. There are out-of-store specials on Macy's app.
June 2024
I visited the fragrance place and it was perfect, the place was very clean, everything was in order, the hallways were all good.
