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December 2023 by Eliz Grav
They said I already returned something that I bought day before but I couldn't have and the reason why I was returning was cause the double charged me... But then it was cleared up... One of the managers she had a bit of an attitude but the girl who was beside her was very kind and made up for the managers not so cool attitude.
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October 2023 by Lynn C.
We went to JP this Sunday October 15 2023 and the registers were down for a bit in the morning and we were waiting in line. And the girls were very polite and the this was in the women's department. The problem was when the registers went back online the line started backing up so the girls started doing one line which that was fine they were just trying to get everybody quickly and fairly and then a manager came up I don't remember her name and scold their register girls in front of everybody and used foul language she's rude and embarrassed the girls at the registers. Manager is very unprofessional!!!!!
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September 2023 by john rodriguez
This place had a great labor day sale and GREAT customer service ???
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September 2023 by Rose Nnachi
JC Penney always has great deals and coupons. I love shopping there.
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July 2023 by Anthony Rangel
Jewelry department is dirty. Look at the jewelry on the metal racks, they're all dusty and grey. Not white and shiny anymore. Some of the employees need a major attitude upgrade.
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July 2023 by Shigeru Imaoka
It was fine. I will miss it once it goes away. I will really miss all the department stores (don't care for on-line shopping).
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July 2023 by Gabriela
Jasmine in the makeup department is absolutely fantastic, she is so professional and knowledgeable. She has wonderful customer service. I'll be back to Jcpenny make up department just because of Jasmine!
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May 2023 by pokemonoldtimer
This place has fallen from what it used to be pre-Covid. The one lasting thing about this store is that it has a Big and Tall section to cater to those who need the bigger sizes, but outside of that, their selection is limited on other clothes and nothing is at a good deal.
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April 2023 by Robin Adams
Karen in the woman's department was very helpful and had awesome customer service. Good customer service is hard to find nowadays. The clothing I purchased is great quality, which is also hard to find.
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March 2023 by annie livoni
Lots of cute clothes for many different styles. A bit pricey for some things. They Cary many different sizes for different body shapes and taste.
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February 2023 by Hector Hernandez
It was full because of black Friday. But still organized the girls at check out were pleasant n curious. It'd been a while since I've been there. Definitely going back they helped me get a charge account. A ridiculous amount was given to me I was chocked ??
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February 2023 by Gwen Hogan
I'm a silver card member and the benefits are great. Great deals all the time.
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February 2023 by mademeglorious
There were so many sales here and the staff was very helpful and friendly. I was able to find just what we needed for my dad's funeral. Thank you guys. ?
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February 2023 by Norma Knox
They have great sales. Surprised to see how up to date the products are, especially the clothing.
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February 2023 by Susan Peacock
Bought a beautiful ring and the clerk was so friendly and helpful. The store is very clean and the clerk that was at the check out was also very friendly ?