Home Improvements in Victorville, CA

“I just wanted to thank the associate that answered my phone call and helped me out with an order that was purchased online. The associates name was Danielle and I have to say thank you for helping me out, and sounding like he enjoyed his job. Thank you.”

“We are constantly at home improvement stores, since we work all over Southern California. We always count on great quality products and service with knowledgeable staff.”

“This is actually the nicest and cleanest one I've been to. Just relocated from Los Angeles and the one out there are dirty , disorganized and no one to help you. This one is totally the opposite.”

“Called the Victorville Home Depot store after waiting beyond the date promised for an order. I don't know what associate answers a phone that is ringing, push the buttons, and then hangs up.. it's not the first time I gather they just don't wanna deal with customers. So we drove to the store to find out what was going on. Susana the associate at the return desk/ help desk didn't wanna deal with us either, so she gave me the number to a distribution center and told me to find out the information myself because they probably wouldn't answer the phone call from her either. I called that number, a woman answered the phone right away, and it turned out to be a personal phone number to an associate at the distribution center, who was off work, but answering her calls. She let me know that this was inappropriate for me to be calling and searching the product that we purchased online.. she said the associate should have never given us her personal number and I should contact the manager. So we went back to the store and contacted the assistant manager on duty: Priscilla. She got us our product and handled the situation and under 15 minutes. In one respect you have associates that work incredibly hard and seamlessly to serve the customer that at the end of the day is the reason they have a job. On the other hand, you have to deal with an occasional associate just like Susana who makes you feel like you are interrupting them. In any case we're grateful for Priscilla the assistant manager for helping us; not because it was just her job, but because she took her job seriously and gave value to the customer.”

“This was one of my favorite Lowe's I've been to in a long time. I needed some supplies first a construction job and de used to come in. We got some great looking lumber and bought a new saw! We are always on the road and glad they have so many locations!!”