-
October 2023 by Barbara Sickul
Car wouldn't start 4 days after service. The "may require future attention" was checked on the work order. Future? Really?
-
August 2023 by Derek Moreno
Terrible customer service took my car too go get a alignment and new tires waited for a call too tell me there done never got a call Soo I went 20 mins before they closed and nobody was there they kept my car over night I needed it that day. poor communication and terrible customer service don’t go here
-
August 2023 by Tomy Tran
Poor customer service don’t let these people touch your cars and high prices
-
August 2023 by Sarah R.
I always go here to get anything fixed on my car. They are always really nice and friendly and have the best prices and quality I have seen in the high desert. I usually go for the normal routine maintenance oil change, tires, etc. and it has always been a positive experience. Plus as a woman going to mechanic shops is always difficult but they have always given me good prices without any of the hassle of lying about parts needing replacement when they don't. Overall a great place to go for anything you need fixed.
-
June 2023 by Kiana Adger
This shop has very poor customer service. I took my car in for a diagnostic check , due to the car misfiring and to replace my headlight connector .The mechanic comes back & tells me the car is running great , their are no check engine lights or anything. So of course , I believed it & processed payment for their services.Later that evening , my car started overheating & I called the shop & the owner tells me " The car is fine , the car has too catch up after being reset " I said ok no problem.The next morning , the car overheats again. So I took it to the shop and the owner tells me " the car is fine , don't worry ". I did just that , I left from the shop and the car started overheating and smoke came out the hood.I called the shop , to ask why they reassured me the car was fine but it was overheating? & The owner started yelling, and being very unprofessional. Yet I still took the car back to the shop and he reassured the car had no problem and just being completely sarcastic telling me to check his ratings . Well I did & they are not a 5 star rating .That was my mistake for giving this shop a chance!!!Shout out to Johnny's Radiator and Auto Repair , they found the problem with My car that should have been detected when they did a diagnostic here.
-
May 2023 by Veronica Pearson
I had an horrible experience with that place, especially with (ERIC) rude self, I went in for brakes and rotors and he lied to me and said that I needed all 4 brakes and rotors, which I felt that he was lying to me..my car has very low miles on it 33,000 and it's an 2018 challenger and I barely drives it as you can see, because the miles speaks for itself, but anyways I didn't allow them to do the work on my car and I took it to (midas) and (brake master) the same day for any 2nd opinion and both places told me that my rotors was still good and so was my brakes, only my front rotors needed sufaced and whenever you have rotors surfaced, you have to replace the brakes, so with that being said, eric is a pathetic luar and tried to get over on me, smh.
-
May 2023 by Leticia Perez
High prices found better quality and better prices elsewhere. Dont under estimate the knowledge of a woman
-
April 2023 by cheryl tindall
I have always gone to Valley Hi Kia for service. They always put a sticker reminder for next oil change and what oil they use on the top left side of the windshield. Finish Line Tire and Automotive took it upon themselves to use Synthetic oil. My sticker didn't say to use that oil. I wasn't even asked if that's what I wanted. I would have said no. Synthetic oil is better oil yes, but considerably more expensive. Disappointed ?The man at the desk was very nice though.
-
April 2023 by Israel P.
Was able to go in and get a tire, wheel and ready lift kit installed and am pretty satisfied. They got it done pretty quick and did a pretty good job, little bit of rubbing on the mud flaps so I removed them but over all a great shop!
-
March 2023 by Justin Carter
Awesome staff, accommodated me last minute and we're straight up in what was needed prior to me getting the alignment the vehicle needed. Suggested I replace a failed item before alignment to ensure it's correctness... Truly honest and put the customer first.. recommend these guys to everyone. You will be taken care of here
-
February 2023 by Michael Jones
My favorite tire and Auto Repair shop in the high desert. Honest pricing great customer service and got me heater hoses replaced and repaired along with other services same day. Definitely recommend!Mike~
-
January 2023 by Brett Madrigal
I took my 2013 highlander for new tires and wheel alignment the way they treat u since u walk in is awesome and the prices are really good so is the work I highly recommend them
-
December 2022 by Becky Romine
I go here for any tire issues and to check my brakes. They've been very honest and accommodating to my needs. Highly recommend them.
-
October 2022 by David Pimentel
I needed a headlight replaced. I checked with 3 local mechanics and 1 that comes to your house. ALL of them said at least $150 if not more. I called Finish Line spoke with the owner he said: Oh, no problem 15$. I went in the manager himself did it for me and charged me what he said: $15. This place is ?% honest reliable and do great work. I come here every time I need any maintenance on my car. I trust this Auto body shop and no way would I go anywhere else. For what to get ripped off? Trust this is the place to go.
-
September 2022 by Paul Olson
Been going here for a long time and every time they exceed my expectations. Eric is the best manager.
