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March 2024 by Helal K.
This is the worst DMV I have ever been to. It is always crowded, people are rude, and the employees make you wait if they feel like it. Not to mention the parking is horrible. I've taken my son for his driving test twice and both times we waited over an hour WITH an appointment. Then he tested with the Asian lady everyone else is commenting on. Needless to say she will fail you and look for any reason to. If you are in the high desert, it is best to go to Barstow or even inland empire dmv locations if you can.
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March 2024 by Jhasmine J.
I passed my written test , but the dmv should accommodate senior citizens I was with my grandmother and she had to take it on the computer . They had younger folks taken that spot that should be reserved for senior citizens
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March 2024 by Alda G.
I applied and paid for my license, and they never send it to my address. Since the first day, the service at front was Horrible, rude ladies at the window. I came back when my temporary linces expired. It was the same thing in front. The lady sent me to submit another application. They are not professionals. It was the worst DMV
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February 2024 by Viviana Adams
Call I don’t like why can a person pick up the phone
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February 2024 by Truth Seeker
Failed my behind the wheel test. Filipino lady I think her name is Giselle didn't make me feel comfortable during the test. She wouldn't give me enough time when giving directions.Had me drive with windows down because of COVID? which I don't like because of the wind blowing and it was cold.She said I was driving too slow in a school zone. Why is that a problem there was no traffic behind me and the road conditions are bad. I told her because of my left eye problem I have to be extra cautious.I didn't merge into the bike lane 2 times when making a right turn which is considered mandatory?. Going to try to retake it in another city.
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January 2024 by Bob M.
This DMV was s a joke. I have been driving for over 45 years without seeing out of one eye as good with no accidents and no tickets on my record. West Covina DMV always gave me my 5 year renewal. I move to the desert and nothing but problems with Victorville DMV. I have to wear prescription glasses even though passing the eye exam with my right eye without glasses. I was born this way with a bad eye. I really think they should worry about the people that have DUI's or a bad driving record. I did finally get a 5 year license after complaining on how I had to only get a two year license for the past 5 years because of my one bad eye. I don't think they worry about people driving with one leg either. That's why we have to have insurance. Barstow next time because of the comments of the worker about me not seeing out of my bad eye like my good eye.
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January 2024 by Quellvawn F.
I was here when they first open @8:00 am. After receiving the wrong information and having to return back @10am. I was kindly help by "Edith" and I was given the professional correct information and did not have to come back. Thank you for saving me from more irritation.
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December 2023 by Julie P.
Mom did not take her test 3 times. If you don't have 3 graded tests how could she have taken it 3 times? First day after we were checked in and waited 2 hours to take a test we were told to come back next day. I think you need to fix this glitch in your system. Ridiculous!
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December 2023 by Sheila Ortiz
Time consuming. Internet constantly going down. Been there 4 times. I'll still need go back to finish up. The only good thing was the people that worked there, courteous.
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December 2023 by Lokito0814
DONT TAKE YOUR DRIVING TEST HERETHEY WILL AUTOMATICALLY FAIL YOU EVEN IF YOU DID EVERYTHING GOOD. THEYLL EVEN ROB YOUR MONEYI got that Jackie lady and let me tell you, she will automatically fail you. Don’t go here to take your tests in general, go to Barstow instead!!
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November 2023 by Monica A.
If you have an appointment it's pretty quick. I only gave 4 stars because the photo girl for your drivers license is a hater lol. No reason your photo should have majority blue background and barely your face. I took mine in January and it was perfect, I had to retake it this month and it was horrible. Super zoomed up, majority blue back ground, just bad lol
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November 2023 by Nora Velarde
Just wanted to rescind my real CA driving license and get a real senior ID card instead. Had filled out info on line on DMV website earlier. Had to go to DMV two times. First clerk gave me all wrong info and told me to go home and get more documents with my name and address on them and my marriage license???? (My husband died over 50 years ago.) When I returned with the paperwork, the second clerk said that I didn't need any of that. She was efficient and nice and I was done quickly.
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November 2023 by Lorraine Price
Never will I pay online again! My registration was paid in July 2023 online as usual and I received my tags shortly after. At the end of October 2023 I received a letter demanding payment above what I originally owed/paid claiming my bank didn't honor my check. I paid with my debit card and verified with my bank that there was actually never an attempt by the DMV to process my original payment, so it was never declined by my bank. So instead of paying the early registration fee, I had to pay the full fee plus fees for a bounced check that occurred with a money order. The DMV needs to learn how to properly process payment and stop ripping people off.
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November 2023 by Nicole Williamson
Oriental lady failed me for “using my backup camera for 3 seconds” even though you are allowed to use it while still looking over your shoulder as per California DMV handbook. Did the whole test just for her to write that in the end and say I should be driving blindfolded. I explained CA DMV handbook says you are allowed to use it during the test. Still failed me
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November 2023 by Most Hated
Horrible place!!! From the fat pear shaped overweight women to the Zesty managers. This place is like a haunted house. I came here on 3 different occasions to fix my car title paperwork and they keep telling me to do this and to do that and when I return every time they say well now you need to this other thing. Well gahhdam I don’t have the time to be coming here back and forth, I asked them next time please give me a list of the things needed instead of having me come here every week like I don’t have to sit here for 1.5-2 hours each time. I’ll be driving down to San Bernardino to get better service. It’s sad when San Bernardino DMV has better service than Victorville.
