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March 2024 by Carina Rivera
Thank you Osmon for your service and making it enjoyable ?
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March 2024 by Claudia Ramos
Reece y Connie did an amazing job, great service
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March 2024 by Betty Lane
We found a beautiful farmhouse table that was perfect for our dining area and was very reasonably priced. Osman, our sales rep, was super friendly and helpful.
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March 2024 by Patty Nichols
Service was great. The delivery drivers did an excellent job.
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March 2024 by Adrian So
Michael (MJ) was extremely professional and honest. He knew what we wanted and made sure we knew all of our otions before making an educated purchase. We never felt pressured into buying anything we didn’t need. He made us aware of all promotions and made sure we got the most bang for our buck. If you are in need of anything visit Michael at the Victorville location. I have been going to him for years. I live in upland now and see make the drive to see him.
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March 2024 by Caroline Jones
Buy all my furniture there good quality
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March 2024 by ashley beagle
Bill was so helpful, and awesome! ?? he helped us find the perfect sectional set, good deal, overall great customer service! Thank you bill! We are so excited for our new furniture:)
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March 2024 by Liz Carroll
Jazmine was so awesome in helping me find the perfect couches & accent furniture. She made the process super simple & I was in & out within 1/2 an hour!! Delivery was sooner than I expected too!! Super happy with the overall customer service I received today!!
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March 2024 by Tad Canale
Sale staff not to aggressive that's a good thing
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March 2024 by Cristin Hernandez
Our salesperson Marco was amazing. He made my daughter and me feel so comfortable and welcome that we decided to buy all her needs for her first place at the Victorville store. However the manager (I believe was David ) made us very aware he was the store manager when Marco had to get him due to a problem with 2 missing barstools for the 4 seat table set we chose from the sales floor. David offered a couple of replacement barstools of a different type on the dinning set. The deal came with 4 seats, but apparently they only had 2 of the 4 seats listed on the deal. So we said that would be fine, we would take the other type of barstools in place of the ones no longer available, as long as we still got the deal for the 4 seats. He then came back and said he only had 3 seats, but for the trouble if we wanted to take the floor model table and 2 barstools “as is” at a discount of 40% off home that day and he would have the other 2 seats (completing the 4 seats advertised on the table set) sent with the delivery of all the other living room tables and sofa pieces. We said yes to the deal. He never made eye contact, spoke only to our sales person. Once we paid for what he set up, a discrepancy from the offer was noticed by us where there was a charge for the 2 barstools as well as realizing they never charged us for the coffee table and end tables. The manager David apparently left the store. When they called him, he basically told the other manager that he didn’t say that was the offer and he could only give us 10% off of the 2 barstools.The 40% off of the table was still honored and not in question.Long story short David shouldn’t offer something he wasn’t going to honor, shouldn’t then make it look like the customer lied to cover up his shady actions, or put the employees in a situation where they have to clean up his mess and probably are now being blamed like myself and my daughter were for his offer and decision. In the end another manager Elias and Marco were able after calling David again to help us and keep the sale (which I was willing to walk away from) my daughter really wanted the furniture and liked the salesman Marco. These two employees of yours saved the sale and had it not been for their customer service I would’ve left. It’s not so much the deal. Either someone offers you a deal or they don’t and customers buy product it they don’t. The problem was the being lied to and that what should have been a fun fulfilling experience, where our hard earned money was being spent turned into a upsetting experience.
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March 2024 by Bill Forrest
Large inventory and friendly sales people.
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March 2024 by Douglas Daniel
The associate was professional and efficient on handling my order and was knowledgeable on the products he was selling.
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March 2024 by Vanessa medkee
Manny was very helpful, made us a great deal.
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March 2024 by Vanessa Schoenen
Just left Ashley Furniture Store in victorville. Marty Brewer was by far best sales representative I could ask for. I was on the fence with my purchase until he reassure me that not only was I buying from the #1 furniture store in the country but also getting the best price available. Super knowledgeable, honest and helpful. A++
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March 2024 by Dazah Anderson
We went to Ashley’s just to look around for a new bed, not really thinking we were getting anything! But there was an amazing Sale rep Jasmine who sold us!! She took her time, explained everything, allowed us time to lay on the beds & be indecisive with our choices! She was patient with us & even threw in a few free items! My boyfriend & I had a wonderful experience! Ask for Jasmine when you go, she was awesome! I’m definitely going back again! 10/10 recommended!
