-
October 2024 by nathan jirasatith
My fiance and I brought our cat there after he was attacked by a dog at some 1am in the morning. They were super professional, empathic and very efficient as the next closest 24 hr vetx was all the way in rancho... they took care of our fur baby and put him out of his pain. R.i.p. Jagger and thank you and your team for accommodating our family at the late hours of the morning.
-
October 2024 by Chad Heffley
The staff was very good, courteous and helpful. My dog was very well taken care of.
-
October 2024 by Isaac Ortiz
This wonderful place has saved my dog on two occasions, first a rattlesnake bite, most recently a possible bactriological issue. The staff shows great empathy and care.
Thank you so much, highly trusted!
-
October 2024 by Mia Monti
Word can’t express how I feel. I went as an emergency walk in with my 15 yo basset hound, Duke, it was his time to go but every other place was closed in Barstow. From the moment we walked in, Duke had all the sympathy from the workers. They made him comfortable and reassured me each step of the way , giving me plenty time with him through it all and making sure I didn’t have to stress about paperwork after I said my goodbyes. Dukes ashes were returned to me today in a beautiful wood box with a paw print, certificate of passing, poem and a card signed by everyone in the office . Thank you Oscar for being so kind in such a dark place.
-
October 2024 by Greg Martin
My 3 year Male German Shepherd ate one of my running socks. I called the emergency line at 530AM and an employee immediately had me bring in Shadow. They administered a medication that made him vomit the sock up. It happened very fast. It was such a relief. The entire staff was great. Swallowing a sock can kill a dog. I will be using them again for my other elderly German Shepherd dog when the time comes.
-
October 2024 by David Diaz
I had an amazing experience once again taking my 9 year old German Shepherd here. The staff was amazing and so kind and caring. They treated Jax quickly and properly and he's back to normal looking healthy and young. Thank you to all the staff.
-
September 2024 by Yadira Garcia
if i could give no stars i would
i called ahead of time on a Sunday when no other Vet offices were open.
and explained my issue with my dog- crying out in pain and i wasn't sure what it was maybe her arm. I was told that the Dr was in surgery and that he wouldn't be available until around 11:30 am and she took my name down and number in case things changed
she called me at 10am to let me know there was complications and the Dr wouldn't be available until 2pm she then said to call around 1pm to see if anything had changed
i did just that at 1pm i called to see if it was ok to go in then
the girl who answered was very rude from the start saying ''well first off we don't do appointments and there's worse pets than yours we go based on the severity of their condition and an arm isn't that severe''
i was taken aback because i was calling to ask if the dr was available not to know how an emergency room works. i understand that worse animals will be seen before mine. i just wanted to know if by 2 the doctor was going to be available to start checking other pets out. she then proceeded to tell me that there were dogs with open wounds, and attacked by dogs, hit by car.. and an arm was going to be seen last from all those.
she also told me i was never on a list to try to be seen at 2 and i was even more confused because i had received a call at 10 to try coming in at 2 instead of 1130
Then! she told me to try down the hill or Monday with another vet that can see her. i said ok bye
not even 5 min later i get a call back from her in a different tone saying ''hi did you call about trying to get your pet seen for her arm. well unfortunately the vet is very busy and wont be able to see her there's worse pets here your dogs arm isn't a priority right now and another dog that is limping i have told the same thing too.. you can try going down the hill to the emergency clinic down there or try another vet''
how did she even call me if i was ''not on the list''
very unprofessional, rude, and unorganized.
-
September 2024 by Sergio Escalante
Don’t take your dogs. They take forever. Walked in at 12:30am and walked out at 6:50am. Empty parking lot and empty vet. They are money hungry and will charge you hundreds of dollars. You’re better off waiting to see if your dog will be fine than to go and pay an arm and leg.
-
September 2024 by Tom Meyers
They we awesome quick and they went above and beyond. Thank you all very much.
-
September 2024 by Pamela Maciulski
This place was great! It was the hardest time for us as we had to put down our beloved kitty. She was only 6 and had heart failure. Everyone was so nice and professional. They made us feel better and allowed us so much time with her and we got to be apart of the whole thing and love her through it.
-
September 2024 by Debbie Frey
Got my baby feeling better. I'm happy with the Dr and staff and my experience. Everyone was friendly and took the time so show me what was wrong which I'm was grateful for.
-
September 2024 by Susan Hitt
Always caring about the needs of your favorite pet.
-
September 2024 by Laura Mulligan
They are so kind and amazing. Thank you for helping me and my puppy!
-
September 2024 by Ami-Rose Schmidt
Our small dog was attacked by a coyote in Big Bear. Unfortunately we don't have local animal emergency services in the mountains. We were able to contact the Animal Emergency Clinic and they took us in as soon as we arrived. They did a great job stabilizing her and we were able to transfer her the next day to the 24 hour VCA in Ontario.
-
August 2024 by Alexandra Rozhon
We have taken our pets there on multiple occasions and had very positive experiences every time. Everyone who works there is a very caring and good hearted person and we would highly recommend to them to anyone.
