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October 2022 by Marcia Magnus
American Pacific Transportation is unlicensed to do business in the state of California. They delivered 37 of my 72 boxes and told me to file a claim.To file, you need to list each item, its original and replacement cost, weight but you cannot save the file. If each box had 20 items, I would need to list those details for 740 items WITHOUT SAVING.When I read the reviews for the company where you need to file a claim agains American Pacific, it was clear that the company was a scam. In one review, the customer filed a claim for $8000. They received $72.None of 10 attorneys have responded to my 1-page summary of the disaster. There is no hope for consumers.Are you moving? Rent a moving truck and move your stuff yourself! I wish I had!
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October 2022 by Marcia M.
American Pacifica is unlicensed to do business in the state of California. They delivered 37 of my 72 boxes and told me to file a claim. To file, you need to list each item, its original and replacement cost, weight but you cannot save the file. If each box had 20 items, I would need to list those details for 740 items WITHOUT SAVING the file. When I read the reviews for the company where you need to file a claim, it was clear that the company was a scam. In one review, the customer filed a claim for $8000. They received $72. None of 10 attorneys have responded to my 1-page summary of the disaster. Are you moving? Rent a moving truck and move your stuff yourself! I wish I had!
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September 2022 by Walter Collins
The three young men who helped me and my husband with our apartment move. I was great company to hire. We moved on 11/1/22. They were very quick and efficient, along with very nice and polite behavior. I have nothing but great things to say about them. Thank you all!
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July 2022 by Joel Salas
Despite the fact that they were due to arrive at nine o'clock, they did not arrive. When we tried to phone, no one answered. Our money was taken from us by them since they had the money in advance. Our only other choice was American Pacific Transportation , another moving company. When the transfer was finished and we had all of our belongings back, they were to be paid. Our lives were made easier, plus we didn't have to worry about falling victim to a fraud. Their efforts and knowledge impressed me. Scammers posing as moving firms should be avoided at all costs!
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July 2022 by Darnell Roussel
I recently experienced a long distance move first-hand. It was not at all as tough and hectic as I had expected it to be, all kudos to American Pacific Transportation that took care of things from scratch. They did the entire packing, which took countless hours, but it was all worth it in the end since everything arrived securely.
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June 2022 by Jarred “Dznytoy” Church
Refused to load anything in truck until I signed there paperwork, assumedly to void the contract I signed with the brokerage that hired them.Did not take all of my belongings, which required another crew to come and get my stuff, which delayed my move by 5 days, so I had to stay in a house with no furniture to sleep on.Someone on the first pickup crew stole a large jar with a little over $100 in it. And one crew member kept trying to chat up with my 16 year old daughter.Took over 4 months to deliver items to me and I still have several missing items. Made two deliveries and demanded payment in full to find out another load of my belonging were taken off the trucks that had delivered.Several boxes smashed or had nails stuck into the boxes, but only boxes that said "Fragile" on them. Several broken items in these boxes, most irreplaceable.Have been waiting for someone to call me back from the emails, and messages I have left for them, to discuss the missing items.Not professional, Not responsive. You will be better off avoiding this company. This is the very short version of my review as my full story of my experience was to long for the amount of characters allowed here. They really need to add a 0 star rating on these review sites.
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May 2022 by Marcus Miller
My move experience with American Pacific was the worst Customer service and moving experience I have had in my 40+ years on Earth... As I dig deep into some of the comments I can see similar experiences. Unfortunately the company I hired subcontracted w/ American Pacific... They have the worst Customer service and do not know what they are doing to complete a move. The movers they hired literally walked away from my job unfinished; stating that they were told to leave. I cant imagine they will be in business much longer. Eventually there lack of attention and ignorance of customer service will catch them. There "policy" states you must pay them upfront before they unload your stuff. That is the biggest scam in the world with this company. After you have paid you have no leverage to hold them accountable for their work. They know this and take full advantage. If I can prevent one customer from experiencing what I did with this company, then the time writing this post is worth it. Do the american public a favor and sell your company to someone who knows what they are doing and values good customer service... #NeverAgain #Terrible #AmericanYeaRight
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April 2022 by Misty Yundt
We used American Pacific Transportation about a month ago to move from AL to FL. Would highly recommend it! Very friendly men, who made the move much easier. All boxes and bubble wrap supplied, included in the price, and were delivered to our home. Everything was well protected and quickly moved into the new house.There were some big obstacles for them in the new house, including a steep set of stairs and a small door but everything was safely moved. Great company!
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April 2022 by Kattie Schamberger
The review for American Pacific are well deserved. A special commendation to the crew, which arrived on time, did an excellent job packing and delivered top-notch professional services. Although we had a small window of opportunity at the loading dock, they worked with us to make it happen. Downsizing from 3,500 to 700 square feet was a hard job, but they made it look easy delivering our precious and now few possessions intact and with fantastic customer service. Extremely pleased!
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April 2022 by Christopher Kowalski
The Safebound Moving movers are great in both service and price wide. The quality of service I received from the movers was great. They were keen to focus on all the minute details as well. Super happy with them.
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March 2022 by Tasha Underwood
On moving day, the team showed up early and got to work right away. They were cautious and professional- anything I hadn't packed was wrapped in plastic and stored away carefully, furniture was quickly disassembled, and everything was packed thoughtfully into the truck. They took excellent care to protect the floors at both places with carpets. I will be hiring them again and thoroughly recommend them if you look for local movers!
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February 2022 by Micheal Henry
It was a pleasure to have Max and Mike in my old home and my new one. From the moment they arrived, they were friendly and reassuring as they prepared my things to be moved with great care, respect, and expertise. They went well beyond the call of duty and with smiling faces gave me time to consider where the placement of furniture would be best. Though it was a long day which included a full flight of stairs in both places, Smith and William maintained a great spirit and actually made the daunting task of moving a memorable one for me. I highly recommend American Pacific Transportation movers! Thanks, Ben and Jon!!!
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February 2022 by Kevin Kidwell
American Pacific Transportationis a true lifesaver. I had planned to utilize a different carrier, but they canceled on me at the last minute. I was fortunate to find out about their online site, and I was grateful that I did. ,Shawn and Kirby arrived on schedule and prepared to work. They were both competent and pleasant as they carried my stuff into the moving truck fast and carefully. I was really happy with their service. Simple to use! I highly suggest American Pacific Transportation.
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February 2022 by Dorothy Field
I had read negative reviews online and was very worried that the movers wouldn't show up when expected or would handle my things carelessly, however my experience with American Pacific Transportation was really good. The crew that loaded my things seemed very experienced. They wrapped my furniture in blankets and secured them well with tape. They were very careful in loading everything onto the truck. My load was delivered from storage within 4 days of the earliest available delivery date I had given them, and that was two states away from where it was stored. The delivery crew was also very careful and considerate. They made sure everything was placed where I wanted it. I was especially concerned about my expensive piano, and I have to say it survived the multiple loadings/unloadings and over 4 months in storage in great shape. Great service !!
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February 2022 by Kari Wunsch
Mike and his crew of three other men showed up at the storage units on time, and even a little early, on a Saturday morning! This crew worked tirelessly, carrying heavy furniture and boxes up and down four half-floors. The scheduler within the office was great in helping us estimate using two trucks and four men for the move. Exactly what we needed! Recommend them without any doubt.
