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September 2023 by Jeff Hayward
Excellent customer service. Aleisha was great!
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February 2023 by jialei peng
good quality good service
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February 2022 by Nicole Acemian
Everyone is so helpful and kind. Super satisfied with my products. Highly recommend !!
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February 2022 by May Luc
The products are so perfect, more than I expected. Thank you so much!!!!
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February 2022 by sandro young
I’ve been making custom hats for 4 years and this was BY FAR my best experience. The team was so kind and accommodating, and the finished product blew me away. Top notch materials and fit, all at an affordable price. I’ll be sending all of my industry friends their way.
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July 2020 by Beth Austin
Updated Review (2/2020): Masa over at Reach helped make the situation right and they've been much better to work with. There has been a subsequent order since the one described below and that went well.
--Original Review--
Hats that were produced did not match the sample hat that was approved. Embroidery on patch making up our logo was too thick, making it look sloppy/difficult to read. Took an additional 5 weeks+ to receive our hats due to the fact they are done in China. When bringing these concerns to their attention Masa, the account guy we've been dealing with, has not been very pleasant to deal with. "We'll fix it next time" was what we were told. Why do you think there would be a next time?? This has been an awful experience. (Ordered the hats on March 4th, didn't receive them until June 10th and that was with expedited air shipping.)
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July 2020 by John Cary
Having been steered towards ReachMFG by a trust resource and now having placed two orders with them, I'm finding it exceedingly hard to consider alternative sources for head ware orders. Sure, the first order was slightly rocky, but the ReachMFG team made it right on the 2nd go around, thus making them my go to vendor for all head ware orders.
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July 2019 by Stuart Fogerty
I've worked with Reach MFG more than a few times over the past couple of years. They offer so many different options when it comes to their products. They are also extremely easy to work with and they always go the extra mile to help perfect your product. If you are looking for a custom hat MFG, look no further than Reach.
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July 2019 by Jeff Davis
I have dealt with this company a few times. My latest time working with them I was helped by Lany. She did a fantastic job of customer service and making our hat development process as easy as possible. Due to my great experience with Lany, I will always do my hat business with Reach and will recommend them to anyone who needs hats done. Couldn't be more pleased with doing business with them and they are miles better than any other manufacturing company I have dealt with.
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July 2018 by MY SHIRTS GO
After receiving a sample hat where my logo was not made to specs; square but designed with rounded corners, colors in logo that were not in the proof. We get things right. So here waiting as is process for production and nothing. Production time runs it’s course and no product. Even after an in house visit while in LA where they have a dope showroom they drop the ball.