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June 2024 by Aubrey Rose “Aubs” Pollack
Wonderful Store. Very informative and the employees are very nice.
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June 2024 by No No
Great service
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May 2024 by Zach Tinker
Staff is incompetent and manager is dishonest. Couldn't believe the way they were acting when I caught them in a lie red handed. Cancelled my order and walked out. Encourage you to do the same. Sad.
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April 2024 by Brian Bane
We went to this store, across from the Ventura Lowe's, to close out the cell phone of our recently deceased sister. After a long wait, the manager helped us herself. She assured us that she had closed the account without any charges due. We left the store relieved. But we later received several more bills from Verizon for the account, with an ever-increasing balance. Not happy at all.
4-1-24 Follow-up: I appreciated the quick response from the owner. Unfortunately, the link provided does not work...
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March 2024 by B Wellington
Great experience today at this location. Dante provided excellent service to us, listening to all we had to say and resolved all of our service issues. We walked in without an appointment and were greeted and served immediately by him. Such pleasant quick service that I would drive the 25 mins every time !
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February 2024 by Chris H.M.
Went in last minute Feb 7th, needed help with my phone and service, Julie helped me, not realizing they were closing - it didn’t matter to her and the staff they stayed and helped me until I got what I needed. We need more customer service like this in Ventura, thank you Julie
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December 2023 by Billy Bob
I just left the Ventura store because the sales rep was ripping me off. He said my phone couldn't be traded in, tried to say I needed $10/m for HBO and $17/m insurance and wanted me to pay over $100/m total for a new iphone. So I told him to print out the quote and I immediately drove to Oxnard. The Oxnard store was very helpful and knew about a trade-in that would take any iphone in any condition.
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December 2023 by Eri Troman
Nice place but they need some chairs
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December 2023 by Katherine D.
If I could give this place o stars I would. Avoid this place like the plague. Nothing but issues from the moment I stepped in. Lots of false talk and phone issues. Do yourself a favor and try another carrier.
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October 2023 by Zak Karry
Useless, will just use another location. Always terrible at this location.
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September 2023 by Erin Hall
All I needed was a screen protector. I checked in and waited, no one greeted me or asked what I needed. Tons of employees sitting around on tablets not helping or assisting with clients that were waiting. Terrible customer service.
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September 2023 by David Blair
They know their product.
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August 2023 by Thomas S
Great customer service and help us get our new phones. Thank you Verizon team.
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July 2023 by Eileen Gold
I found out that not all Verizon stores are truly vetyizon affiliates. This one is andctherefore more skilled at troubleshooting
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July 2023 by Kenny Katz
Ty was extremely helpful.
