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April 2024 by Peter Godinez (YOUR PIVOT JOURNEY Host)
A Beacon of Excellence in Healthcare: Ventura County PharmacyVentura County Pharmacy isn't just a pharmacy; it's a lifeline in the complex labyrinth of the healthcare system. As someone navigating the maze of prescriptions and healthcare needs as I age, I've found solace, support, and unparalleled service at Ventura County Pharmacy.Led by the visionary Owner, Amani Hishmeh, this establishment isn't merely a business; it's a commitment to the Ventura County community. From the moment you step through their doors, you're welcomed into a space where genuine care and expertise intersect seamlessly.Amani Hishmeh, pharmacist and owner, embodies the spirit of dedication and compassion. Their commitment to the community goes beyond the transactional; it's about fostering health, wellness, and longevity for each individual they serve.But the excellence doesn't stop there. Tala Golzar, the Compounding Pharmacy Manager, is a beacon of knowledge in the vast sea of medicines. Their ability to demystify complex medical subjects with a friendly demeanor is nothing short of remarkable. Whether you're a seasoned healthcare veteran or a newcomer to the world of prescriptions, Tala ensures that every question is met with patience and clarity.And let's not forget about the rest of the incredible staff who contribute to making Ventura County Pharmacy the trifecta of pharmacies. Each member of the team brings their unique skills, warmth, and dedication to the table, ensuring that every interaction is met with professionalism and care.In a world where national chain pharmacies dominate the landscape, Ventura County Pharmacy stands out as a shining example of what a local establishment can achieve. Here, you're not just a number on a prescription; you're a valued member of the community, deserving of personalized attention and support.For my fellow local community members, I can't recommend Ventura County Pharmacy highly enough. Whether you're seeking expert advice, compassionate care, or simply a friendly face in the often impersonal world of healthcare, look no further than this oasis of excellence. Trust me; you won't regret it.
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April 2024 by Melissa B. Wilder
Amazing pharmacist! If you want to feel like a human living in a small town where people care about you, go here! I am so done with CVS and these other machines.
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February 2024 by Emma Covel
I was going to this pharmacy for 6+ months and I never had anything short of a friendly, professional experience. Last month I called to refill my prescription and spoke with Paula, who was extremely abusive and unprofessional, and out of nowhere simply refused to fill my prescription with no valid explanation whatsoever. She really put me in a terrible position, and when I asked her for more information as to why she was suddenly refusing to fill my prescription, she became hostile and insulting. My medication was delayed over a week and a half because of this. When I notified my doctors office of what had happened with Paula, they replied "she is not allowed to do that - this is extremely inappropriate, and we strongly urge you to file a grievance report".I don't want to punish the entire staff just because of one terrible experience with one employee (Paula). But I don't want anyone else to have to go through what I did. It's obviously not up to me, but this person has no business answering the phone and dealing with the general public, especially about sensitive issues. I hope she was just having a bad day, but either way, terrible experience and I will never go back.
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February 2024 by Houtan Goulla
Amazing pharmacy and amazing service. I needed a prescription filled they helped me and got everything for me real quick. The pharmacist was super friendly and answered every question I had. I recommend this place if you are looking for a new pharmacy.
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January 2024 by Emily M.
This is my go to for my prescription's. The staff is so helpful. I've never had to wait long and their prices are the best. Family owned and very flexible hours.
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January 2024 by Lynndee Jenson
Ventura county pharmacyIf unprofessional could be summed up perfectly and placed into the dictionary, I would absolutely nominate this pharmacy.I was provided two completely new rX to pick up in December, one of which wasn’t needed to take until the following month (January 2024). Upon retrieval of said rX, I realized that it was never provided to me in my pharmacy bag. I called the pharmacy to explain and was initially met with more than confusion and lack of problem solving. I was advised that they’d only be able to fulfill 12 out of 30 of the full prescription capsules, to which was fine, I appreciated them fulfilling such a last minute request so quickly and seemingly easily.I was advised by the owner, Amani, i would need to actually repurchase the entire prescription for $150 for 30 capsules even though I only needed the remaining 18 fulfilled as originally prescribed. I was asked, “why did you leave without the prescription?” to which my only reply is, how would I leave without it if it was never provided to me?I was told many times they’d need to follow up with the employee etc. so much to the point of them mentioning retraining their staff because of this issue. And then to state they would need to charge me for the prescription in full for a second time because they did not fulfill it correctly the first time.I certainly understand my responsibility in not going over my prescriptions properly but in no way did I try to to be deceitful about this issue and the fact that I’ve still yet to receive it in full is so disappointing.The pharmacy seems fully staffed and yet do not have effective or clear communication. They have still not fulfilled my prescription or even communicated how I would be able to reconcile the 18 capsule difference. If you’re able to, go elsewhere. There are far more capable pharmacies.
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January 2024 by Lynndee J.
Ventura county pharmacy If unprofessional could be summed up perfectly and placed into the dictionary, I would absolutely nominate this pharmacy. I was provided two completely new rX to pick up in December, one of which wasn't needed to take until the following month (January 2024). Upon retrieval of said rX, I realized that it was never provided to me in my pharmacy bag. I called the pharmacy to explain and was initially met with more than confusion and lack of problem solving. I was advised that they'd only be able to fulfill 12 out of 30 of the full prescription capsules, to which was fine, I appreciated them fulfilling such a last minute request so quickly and seemingly easily. I was advised by the owner, Amani, i would need to actually repurchase the entire prescription for $150 for 30 capsules even though I only needed the remaining 18 fulfilled as originally prescribed. I was asked, "why did you leave without the prescription?" to which my only reply is, how would I leave without it if it was never provided to me? I was told many times they'd need to follow up with the employee etc. so much to the point of them mentioning retraining their staff because of this issue. And then to state they would need to charge me for the prescription in full for a second time because they did not fulfill it correctly the first time. I certainly understand my responsibility in not going over my prescriptions properly but in no way did I try to to be deceitful about this issue and the fact that I've still yet to receive it in full is so disappointing. The pharmacy seems fully staffed and yet do not have effective or clear communication. They have still not fulfilled my prescription or even communicated how I would be able to reconcile the 18 capsule difference. If you're able to, go elsewhere. There are far more capable pharmacies.
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December 2023 by Cece
This place will take 2-3 days to get your medication even if you need it asap for your health conditions. One girl told me it would be ready same day the other girl told me it would be ready the next day and then another girl told me it would be ready in two days so it was just so confusing with the miscommunication. And certain insurance doesn’t cover as much at this pharmacy whereas cvs or Walgreens if in network and will cover more. Even when I would come here to get medication it took 1 hour just for them to get it ready when it was supposed to already be ready
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November 2023 by Dawn H.
Called today to see if they were able to fill my prescription and the pharmacist was extremely rude. I think it is sad that people who have no customer service skills are the ones dealing with customers. Being a pharmacist and not caring about mental health is disheartening.
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November 2023 by Claire Laminen
I could not be more grateful for Amani and the other staff at Ventura County Pharmacy! They eagerly helped me fill prescriptions that no other local pharmacies were able to do. They have been communicative, prompt, and have consistently gone above and beyond to help me out during a very stressful time. I will be recommending them to everyone I know!
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September 2023 by Lainie F.
Great pharmacy. Knowledgeable and very helpful staff. Refugee from the horrid service at CVS and very happy to find a woman owned and run business I can support.
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July 2023 by Lisa K.
Growing up, I would trail after my mom in our local pharmacy where she was always greeted by name with a smile, a caring ear, and a cherry lollipop for me. By the way, this happened in LA, not Mayberry. I miss that culture as the big box, major chain drugstores are seem to have an indifferent big box face every time I fill my scripts. Not long ago, my doctor prescribed a new medication that simply wasn't available at CVS - any of them. A fast Yelp revealed how much people are devoted to Ventura County Pharmacy. They not only had the medication I needed, but filled it lightning fast - another thing major chains are loathe to do. Every member of their team is kind, compassionate and happy to answer any questions. My husband and I even took a free hearing test, revealing that we can hear just fine - despite our children's insistence to the contrary. I highly recommend Ventura County Pharmacy. They're the cherry lollipop of pharmacies.
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April 2023 by Richard B.
I am trying to call the VEntura pharmacy. I keep geting a recorded message saying "we do not acceptanominous blocked calls. PLease call me so I can renew a subscription. My phone number is 805 293 9146
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March 2023 by Amy Turner
What a great pharmacy! I was very impressed at how quick my prescription was filled. The owner, Amani took the time to answer all my questions. I will definitely be coming back. 5 stars!!!
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March 2023 by Madeline Fakhuri
Owner, Amani & staff were kind, professional, helpful, proactive, gave great customer service and had the best follow through to fill my prescription quickly. Great family business who care about their customers.
