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January 2024 by Elijah Lindgren
This location is never open. Closed an hour out of the day for “lunch” and then also at random points during the morning. Very inconvenient. The one time I was able to make it in the guy charged me $7 extra for shipping because my box was 1 inch over some pre-determined size. So they pound the rule book but not when it comes to keeping the store open.
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December 2022 by USS Forbes
No matter what time I go there is always the time they close for a random portion of the day.
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November 2022 by Bisky Dog
It works like a post office
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September 2022 by John K.
I am a constant shipper at this small post office on Citrus Dr. Sometimes I make two visits in one day - from Santa Paula. I have watched the US postal worker(s) at Citrus show what I would call extreme patience with everyone. Even those who take five minutes to see if there is a particular special collectors stamp for them to buy - then buy nothing - while we all roll our eyes. Some come in acting helpless and place a pile of packaging and stuffing on the counter and expect him or her to pack it which they do within limits and with extreme patience and courtesy. They really do "nice" and with no backup if the line gets 10 long and their hour lunch break is 10 minutes away. For every negative comment one sees there are likely 1000-2000 of us quite satisfied with the postal workers and service here and look forward to seeing the person behind the counter. Keep in mind also "Yelp uses an algorithm to remove... reviews that seem too good to be true."
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August 2022 by Heather J.
Always super fast. There can be a line at times, but they help people quickly without making them feel rushed.
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May 2022 by jesus bernal
This is my local post office. Always clean. Always friendly service. Fast and easy package drop off. Hours could be a little more flexible.
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December 2021 by George S.
This office is inept in every way for this of us with a PO Box. Mail lost/misdelivered FAR too often. Lobby hours reduced (due to vandalism), including closed on weekends, which is truly inconvenient but...I guess deal with it...except THEN they are often quite late opening per their posted times. Unacceptable. Will NOT hold mail if you go on vacation even though you turn in the request. They just keep jamming the mail in. Horrible, horrible, horrible. Done!
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November 2021 by Candace M.
I frequent this office because it's close to my work. If I had a post office close to my home, I would choose to avoid this location. Mark can be unfriendly and rude. I asked him if he could stamp "Fragile" and his response - "You must have not packaged it correctly." He also told me I can write it myself next time. I just brushed him off and explained that I did tape it down to card board and wrapped the item with tissue. Just want extra security. Why do they even have a fragile stamp if everything should be "packaged correctly?"
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December 2020 by Lexie O.
I left the store crying. Mark was abrasive, condescending and refused to clarify questions. I have never in my life experienced such an awful human in a customer service role who clearly had no problem making someone cry. I just didn't understand what he was telling me and he refused to clarify - he sent me away. The women behind me in line witnessed the entire scene and kindly helped me when he turned me away and said go to another post office because they're kind and helpful. I just didn't think a simple trip to the post office would upset my day so much. Mark, if you read this, I highly suggest you reconsider how you treat other human beings. 2020 has been a lot for everyone
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April 2020 by Minnie Armenta
Great clean place. With terrific service.
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March 2020 by Brent C.
The male behind the counter is rude even when asking questions on topics you clearly don't know what their procedure is. Sighing and rolling his eyes. Take your business to other stores.
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May 2019 by Terry P.
I wouldn't review negatively but just to inform customers: The attendee is proficient but he spends time fraternizing with each client AFTER THEIR BUSINESS IS COMPLETED, for some length of time. Most customers are ancient and this is a lovely break in their day. I count those in front of me and multiply by 7. This calms me down!! I just know that I am grateful for this location. I'm surprised it is still open. If I were mobile, I'd choose the Montalvo USPS. It is climate controlled and serves a broad demographic, so not so many unconscious customers.
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April 2019 by Andrea Samayoa
Honestly I always so happen to get the same worker when I go there, and he’s always given me great customer service and has always been quick about it. The only “problem” I have is that they don’t have the boxes and envelopes available 24/7 so that you can fill out the addresses at home, that part closes off when the office closes, but you can still access your PO box and drop off mail 24/7.
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April 2019 by Jennifer F.
At this post office you really can only do one thing is mail your your mail or having a mailbox there. But anything else regarding the United States Postal Service you really can't do here. So if you have informed delivery you actually have to go to the main post office is in Ventura.
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October 2018 by Luke Ballmer
This is my home post office, and it's always treated me fair. The service is always quick and friendly. The office has always been clean and well-organized. The new remodeling looks great for the front. I'll continue to use this post office as my primary shipping destination.
