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January 2024 by Carlos Marchand
Been waiting on line for half in hour.Only 1 clerk.The other one just standingMonday 1135 am
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December 2023 by Michelle Nadeau
Ventura post office off Wake Forest - Some of the grumpiest postal employees I have ever met. Not all of them, but when I see a certain two working I think about going to another post office. I cannot remember the male front desk employee's name he is tall, wears glasses and has a ponytail - incredibly rude so be aware. The other employee... Serena G. if you hate your job so much, please find another. Your constant sighing, smacking your gum and glares don't make for a pleasant interaction. If you don't have customers...you have no job.
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December 2023 by Kelly Fitzpatrick
Avoid this location at all costs. Terrible customer service and they’ll make sure your package arrives damaged. Truly awful.
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September 2023 by Stephanie Radziewicz
Misdelivered mail all the time, disrespectful mail people that trample over your yard unless you tell them to stop. Replacement mail carriers constantly. No regular hour to get your mail. Changes with mail carrier. Terrible service.
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August 2023 by mst P
Very bad experience.Person named Jesus Nunez (barely speaks English and incredibly rude) offered a terrible service. I am a native Spanish speaker so I tried to make things easier and explained him what I needed. Apparently this trigger him and became even ruder, and decided to leave the counter and left me talking to myself.Another woman there ended up assisting me, very courteous and took less than 3 minutes to get things done.All other personnel there complained about this person’s attitude and rudeness as well. I don’t think USPS should hire people like that.
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May 2023 by AL LEON
Someone at this location stole a package from me and sent me a note saying that It was damaged. It was a string medium size box with lots of cushion. I know it's a lie.
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February 2023 by Rick Fowler
Our area apparently doesn't have a regular carrier any more, our mail is delivered at random times by random carriers, also when we request mail hold its hit or miss, sometimes it's not held at all, sometimes it is and sometimes half and half. Currently we are on a 13 day rv trip and the carrier delivered some mail on the 9th day... go figure! It seems to me if they offer a service, you should be able to provide it!! Just sayin, it's not rocket science!
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February 2023 by Edward Y.
Worst post office ever. The staff are rude and obviously not the top of their class. Looks like the PO is hiring anything off the streets. The supervisor is worthless.
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December 2022 by Veronica V S.
I had a last minute Mail Drop off that I needed to make on December 1, 2022. I called the post office ahead of time to see if they would still helped me even if I arrived 5 minutes before closing. They said they would and they did. They answered all my questions and I felt relieved knowing the letters would go out in time. Yay!
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October 2022 by Steve Brown
Staff is good. Just not enough open hours.
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September 2022 by Vicki L.
I have been using the U. S. Post Office on Wake Forest Dr in Ventura, CA for eight years now. I have always been serviced by the employees there with promptness, courtesy and knowledge where all of my questions were answered with knowledge & promptess. I can't remember all of their names, but some of the more recent employee names I remember are, the two employees with the same name, Jesus. We, who live in this area are blessed with this efficient & caring Post Office. Victoria R. Laux
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September 2022 by The Popescus
A very nice post office with cheerful employees- something that I definitely haven' seen at other Post Offices. I stood in line for a bit, so I had the opportunity to losten to a few exchanges between the 3 employees and customers. The employees all seemed to be making an effort to be friendly and to provide good customer experience. There is adequate and free parking.
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August 2022 by Kristin Chartier
I'm an online seller in Atlanta and had to contact this post office after a package did not arrive at its correct location. I filed a claim and received a phone call from a real person at this location within a couple hours. She was very helpful and even sent the currier out to check for the package at it's intended destination. I received a call back a couple days later to check in. Got to the bottom of it, lack of delivery was through the selling platform and was no fault of this post office. All around very helpful. Excellent customer service. Normally dealing with the post office with lost packages is a headache. I had to leave a 5 star because this was the absolute best service I've had in dealing with delivery issues. Thank you!
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July 2022 by Lisa Harmon
I lost the key to my condo mailbox and I am new to town. I called the post office and they were amazing! They retrieved my mail for me the next day so I could pick it up and are in the process of putting on a new lock and getting me a new key. They were efficient, kind and helpful. My mail carrier even left me his cell number so I could find out the correct procedure for key loss. Kudos to all who were involved ☺️
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June 2022 by Gary Sarcione
Great staff, full services tho no one at the desk on Saturday’s.
