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November 2023 by Rajan V.
As first time parents we have had a hard time trusting others with our only child but we landed on this daycare because it offered live footage of the room our child would be in so we gave it a chance. We wanted certain things most parents are looking for:- affordability- flexibility of schedule- attentiveness or stimulation for our child- diaper changes and our child remianing cleanWhat we saw from the video footage was the lack of time given to my child or any other. There was usually 1 staff member for 8 kids but they were alway busy moving things around to look busy or on their cellphones. Not only was it never the same staff everyday, there would be shift changes every hour or so with a different person. I'm not sure how a child would develop any trust or relationship with any of them. Hours would pass with the children left to their own devices. From the full 8 hrs my child attended the daycare, there was a commutative 1hr of actual activity which included lunch time and a olate with paint palced in front of the kids to figure it out. The remaining time my son was left standing in place, crying, as shown by the cameras. Every time I came to pick him up, I realized his face would be covered in dried tears and snot. His hands and clothes were covered in paint from hours ago. When I began to get his water bottle, I noticed it was still full. As soon as my son saw it, he begged for water. It was then I realized not only did they not stimulate my child, they failed to provide water even though he is able to speak and sign for it. When I brought up the issue about the water to the staff, I was told that they only provide water during lunch. As if the treatment of my child wasn't bad enough, I would periodically receive text messages thru their app stating they were going to train their staff but we the parents had to pay for it in addition to our regular rate. Moreover, I was also told that the day (monday) my child attends the daycare is a holiday so they will be closed but I still have to pay for their service for the day as if he still attended.The last straw was when my son came home sick and when we took him to urgent care we found be had covid, which soon past on to my wife and I for 3 weeks. There is not a single reason to put your child thru this torture. I still don't understand what kind of monsters can't provide water to a crying baby asking for it .. for hours. This company is only after your money with absolutely no care for infants and toddlers. I had chosen this daycare because it was nearby but that was a mistake. I understand children cry when they are left to any daycare because they miss their parents by my son would break into a frantic cry anytime we brought anywhere near this building because he new the torture he was awaiting. I would rather pay a teenager to babysit my child over this money hungary Facility. They have not earned the title of 'daycare' as they failed to show any 'care' in my experience.
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August 2023 by Trish R.
This is the best place to take your infant and child to for childcare. I highly recommend this amazing and caring place. The Director Rosa and all of the staff from Nikki, Estella, Gabby, Flo, and Miss Rosy are the most caring people. They are very professional, trustworthy, caring, and take your child's best interest to heart. My child was here since 10 months old and up to 5 years old. Rosa is very attentive to what the parents and children's needs are. Very safe, clean, open, friendly place. They treat and love your child as if their own. Thank you for everything and the many years my child has been there. She had great learning experiences and enjoyed all the new friends she made. We are forever grateful for your kindness. They are like a second family if you bring your child(ren) here. Love,Leanne R / family
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February 2023 by Sara S.
Absolute disaster, unsafe, and would never, ever leave a child in this school. We thought it was "normal" for our son to be sick all the time and to cry during drop-off and pick-up (we were told it was probably separation anxiety). I was extremely heartbroken when I came to pick up my son one day and walked into the office to see him with 3 other kids strapped in a buggy- all of them crying (you could tell for quite some time) while the receptionist had her back to them and worked on the computer. This became a common practice and when I talked to my son's teachers, they said it was how they got around the ratio policies per state requirements. My son sat in that buggy for over 2 hours and I wasn't informed. He was so thirsty every time I picked him up (they are only given water during meals) and had a dirty diaper. I was furious to find out they thought this was okay and that they did this as a frequent practice. I pulled my son out the following week. This place has a very high teacher/aid turn over rate and is very dirty. My son was sick WEEKLY! (Constant pink eye, hand minute foot, etc). They have cameras and it was obvious that the staff was overwhelmed, tired, and never cleaned (how could you with so many kids to so little teachers?). We did not receive updated on student progress and our son rarely had the same teachers/aids. He did not get individual attention, nor did he receive academic learning opportunities. It was simply babysitting. He was bored, scared (always a new face/teacher) and dirty. This school needs a serious inspection. During school holidays/events/parties, the school asked parents to sign up to bring items, and the list of items was all sugar (cookies, cupcakes, chips). The meals they provide are not healthy. Our pediatrician even said "Tutor Time offers the most unhealthy foods for kids". After leaving this school and trying somewhere else (it was cheaper and had lower ratios), I soon realized it was not normal for him to always be sick and now he doesn't want to leave school! He never cries! He's thriving, loved, safe and clean! He always has access to drinking water and has happy, not overworked teachers surrounding him. I'm very disappointed in Tutor Time. It felt like a factory. They were out for the money. They were overwhelmed (20 kids to 1 adult). My heart aches for the kids here.
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November 2022 by Natalia R.
I was recently looking for childcare for my 3 year old and scheduled a meeting/virtual tour with Gabriela Suarez Espinoza...when the date and time came for the meeting I hopped on and she wasn't on the call yet...a message displayed ask to wait a few moments in case they're running late...I waited 30 minutes on zoom before I decided to call it quits, she was a no show. The reason I've decided to write a review is because I received an automated email this morning from Gabriela stating that it was "so great" to meet me, thanking me for taking a tour and saying she looks forward to setting up my enrollment... I find this very unprofessional and an awful first impression when it comes to making such an important decision on child care options.
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January 2022 by Chelsi B.
Worst daycare center in Ventura! Attending this place for only 2 months and it was 2 months too long. Staff is extremely rude and honestly should not be allowed to be around kids because they don't know how to teach kids and this school should be shut down do not recommend.
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December 2021 by Sarah Warwick
My daughter has been going here for going on two years. At first it was really hard for me because she was 1.5 years old and I had never let her out of my sight. She loves it there. When she first started going she was a little speech delayed but now she is 3 years old and a really good talker. They have also been helping to work on potty training her which I appreciate, until the child is fully potty trained they can’t go onto the 3+ classroom(s). I saw a review where someone was complaining about the tours but I appreciate how seriously they have been taking the Covid precautions, it has made me feel even better about sending my child and I completely understand that persons frustrations but the inside is really nice (we have been going since before Covid and we used to be able to walk in and grab our kids from their classroom). It would be cool if they could have provided that parent a virtual tour to avoid this issue. The staff is in general very friendly so I am not sure what happened with that phone call. In my experience they have always been pretty good about responding and they are also very understanding when circumstances quickly change and your child needs to be enrolled more or less days of the week. I love that my child is socializing with other kids, I love that they provide food for them, and I love that they are being taught things. I don’t worry that my child is being neglected or abused in any way. They are really good at keeping up with incident reports and they call you when your child needs to be picked up. On a few occasions we have had to get a doctors note to come back and although that might seem annoying to some I appreciate how much they care about the health of the kids that go there. I love that they have an app so you can message back and forth without having to make a phone call and also so that you can keep up with what your child is doing throughout the day. The app gave me peace of mind when my child first started attending. I love this place and I am grateful for them and for the people who run the classrooms. All the positive things they do heavily outweigh and negative encounters I may have personally had.
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November 2021 by Paula H.
The entire staff is lovely and feel so happy to have found a great place to bring my infant. They are always doing fun contests and themes for the kiddos. And the best part is all food is provided which as a busy working mom of 2 is much needed! I am excited to watch my little guy thrive here.
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December 2020 by YJ D
I called for information to see if my children would be good candidates since one of them struggles with his school work since Covid 19 and the other one started Kinder on an I pad this year which is heartbreaking. When i called the first time excited and willing to sell my soul to the Devil to get my kids in there I ended up speaking with a lady who was rude and only gave me minimal information. She did not talk to me about pricing not even an idea she said I would have to go in for a " tour". I agreed to do that because again ANYTHING TO GET MY KIDS WHAT THEY NEED! A couple days later I drive 45 minutes to Tutor Time in Ventura to learn that 1. I was not allowed to go past the front desk. They don't give tours the lady there said. 2.THEY DON'T TUTOR!! She handed me a piece of paper with pricing and sent me on my way. That was my experience at Tutor Time. These people were so UN-interested in me or my kids i would not ever take my kids there.
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December 2020 by Tommi “Tommigee805.” Gee805
My experience with Tutor Time has been a GREAT EXPERIENCE!!My son went in at 2 and a half years old NOT potty trained yet but in 6 months his teacher Mrs.Delorse and Mrs.Sylvia helped him get trained and was not scared to go to the bathroom alone.As far as him staying there at first he would cry kick and scream but the teachers handled him good with no worries.By the time I went to go get him 5 hours later he was a HAPPY KID.I HIGHLY RECOMMENDED TUTOR TIME
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December 2018 by David H
Staff lied and provided a note used in a court case for child custody. They said my daughter had no rash on her at daycare and she was changed before pickup. Luckily she was taken to urgent care and it was documented and she was prescribed a steroid cream to help it heal up. Please stay away from this dishonest care center.
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December 2017 by GREGORY Frisilone
I would absolutely love to work with children..would do it for free.Might pay you. I am 69 have worked & traveled several countries. Would love being able to help find passion & future lively hoods and interest
