-
September 2023 by Heather K.
GETTING HERE: This Ralph's is on Victoria across the parking lot (facing) CVS. It's adjacent to where CBTL and Nothing Bundt Cakes are located (my other 2 fave stores). ;-)REVIEW: I prefer this Ralph's over most other grocery stores, to be honest. I prefer the store set-up, it feels larger and more open compared to other competitors where I always feel cramped in their aisles. I love the deli, bakery, shelves are always well-stocked (even post c 1 9). I've not yet used their Pharmacy but maybe one day. Sometimes, they seem to be short checkers during their busy times, but such is life. I do recommend, if nothing else the ease of the location (parking is a breeze) and you can ideally run all your errands in this one strip mall.
-
August 2023 by Jason C.
I came here around 12:30 and received extremely horrible customer service from a lady with blonde hair. I believe she was the manager. She was very rude and short with me despite me trying to be nice and courteous. I hope something is done about this.
-
June 2023 by Arlinda Modglin
Best pharmacy ever!!!!
-
June 2023 by Anfoni G.
Great co workers heather in Starbucks is awesome does my coffe the best will return just for also Gabbie in Starbucks is awesome I love her so much she really knows how to make coffee I highly recommend her she's awesome also Laurie is amazing at making coffee and Sarah as well really recommend going to the they will make ur day like they make mine
-
June 2023 by Joan A.
Up until recently, when the "Powers that Be" saw fit to "improve" the Ralph's at Victoria in Montalvo, I had shopped there for the past 15 years.NOW that it is improved, I am shopping less and less at Ralphs. I can get the same products, with lower prices at Vons, Aldi, Winco, Sprouts, or Smart and Final. The managers have been shuffled around, or retired. The Meat Dept has gone through 5 managers that I know of. Jimmy in Produce, Retired(?) replaced by someone who was so rude that I will never buy produce here again. Store Manager(?) they don't stay- WHY? Where do they go? I spoke to the Manager de jour today,(they seem to rotate through every other day!). The poor man got an ear full, but had to admit that it will do NOTHING. Because he can do NOTHING but admit that their prices continue to go up, and he has had no one to listen...And I can only say, MAYBE they will listen when the receipts begin to fall! Because, I am NOT the only one who is complaining about these changes. Im just the one who TALKS about it!! And I WILL continue to talk about, complain about it!!Without change, I'm gone!!RALPH'S, YOU ARE DRIVING YOUR LOYAL CUSTOMERS AWAY!Too Bad!!
-
May 2023 by Claire K.
Such a nightmare No one to check me out. I had to use self checkout- which is fine for a few items. For more then a few items the sensors are designed to trip and keeps telling you help is on the way. So they willfully delay you!
-
April 2023 by Lo R
Very friendly staff
-
March 2023 by Michelle G.
I have lived in Ventura my whole life and this is the only Grocery store that I will shop at! Ralph's is consistent and always stocked. Their staff is always friendly and smiling. It's always a pleasant experience and I enjoy coming here. The Victoria location in Ventura.
-
January 2023 by Chris A
Due to insurance changes I've ended up getting my prescriptions filled from Ralphs Pharmacy. My original prescription called for multiple pills a day and my insurance only covers one a day. I spoke with the pharmacist and they stated it would be fine if I had two prescriptions for different strengths filled. Shockingly, I was called once again on Friday afternoon (shortly before my doctor leaves) and they're no longer honoring what was stated previously. Each time I bring up my own questions, I'm talked over by the pharmacist. I've never dealt with a pharmacist with such a disregard for patient's health that they'll talk over you at every chance possible.
-
January 2023 by Alwaysmichelle F.
NOT CORRECT HOURS.Terrible costumer service, would not send anyone here. I won't be returning until they fire the guy in the front of the door at midnight and either put up a sign with the correct hours OR CHANGE THE HOURS. I needed medication for my son and they ignored me.
-
December 2022 by Erica G.
Stopped here to grab a few things before NYE. Nice staff! Place looks so organized and clean. I found all the food items I needed. No complaints. A little prócer than my usual grocery store but there were no lines and they had plenty of cashiers. Time is money :)
-
November 2022 by Michael N.
on a Sunday afternoon I was shopping at the ventura location. I was alarmed to see a patron with a pit bull terrier roaming the isles. He had a hard time holding control of the dog. I was forced down an isle to avoid contact with the dog. I later was checking out and noticed the dog and it's owner behind me in line, I snapped a picture of the dog and reported it to the clerk. I explained that my daughter and I felt extremely uncomfortable and unsafe. My daughter subsequently heard the clerk compliment the owner on the beauty of his dog. The dog owner chased me into car traffic demanding I delete the photo. I had to scream for help and eventually he retreated. The parking lot itself is being overrun by drifters camping in their vehicles. There should be a two hour limit for parking.I have contacted Kroger customer care for some assistance in making me and others feel safe in the store. They created a case number and assured me I would be contacted. That was two weeks ago. Still not a peep? I'm pretty sure that pit bulls are not supposed to be in grocery stores in California. Ralphs clearly condones unsanitary pets in the store where we buy our food. Whats next, goats and horses? Join me in avoiding this store altogether, it is obvious they don't value customers their customers safety and shopping experience.
-
October 2022 by Carolyn Borchard
Nice staff, fast and friendly service
-
August 2022 by Laura Kelly
I give a low score because of their limited hours. I originally started with Ralph's Pharmacy because they had good hours for a working person. I work too hard and too long on my feet to stand around waiting for a pharmacist to eat lunch. The hours have dwindled and been reduced to what is no longer realistic.Too bad.
-
August 2022 by Ron R.
This review is in response to the "Self Checkout Lane". Do not use the self checkout lane if Lizandro is not operating it. I'm always watching customers with larger orders go in and out of the other checkout lanes while I'm waiting for help to accept coupons. I was ignored by the attendant today. She knew I was waiting for help because the customer next to me thought his register was saying, "help is on the way", and she told him that it's the register next to him. She walked away to her desk for a few seconds. Then another customer needed help and she immediately began helping them. I put everything back into my shopping basket and went through the regular checkout lane and was done before the self checkout attendant was aware that I left. Horrible service. I will say that when Lisandro is operating self checkout things are run smoothly and efficiently.
