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March 2024 by Omar C.
Excellent customer service by mark every time I visit Midas. I trust them with my rental fleet of vehicles for all my tire and maintenance services. They have also assisted me in diagnosing several major issues with some of my cars, they caught a misdiagnose from dealer and helped save me money while fixing the real issue with personal car, best service in town.
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February 2024 by Alan Wilson
2/13/2024. Went in for a simple oil change. Had coupon for $69 from thier own websight.Was told it would be higher than stated. $89 plus usual tax and fees. Bait and switch? Was told because of oil filter more (?) Have owned this same Mazda for 10 years. So obviously have had at least 10 oil changes. Have never ever been charged or told this very small particular oil filter was more than other cars. Especially not being $20 more. It true show me proof it coast you that much more.And the overused loop hole disclaimer "most cars" in the fine print doesnt let you off the hook. You probably say to every custome that they all have that other "some car".I just do not understand this 'business modle'. Instead of making even more profit, they lost the whole 69 bucks.
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February 2024 by Nelson Emery
I will never go to that Midas store again!
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February 2024 by S U.
Little boy in the front has an attitude appropriate for his height. Asked about a simple quote for new tires and apparently they charge a "tire removal fee" what kind of scammy bs is that?? I felt like I was talking to a scammer in a third world country for a second, except this scammer fell short.....pun intended All in all, if you wanna save some money do your research and do NOT come here. Heck, you'll save tons of money if you just go to your dealership! What a joke this place is... no seriously, I'm laughing as I'm at the dealership where the removal of tires is included in the service
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January 2024 by Kurt Spurgin
We had a brake issue during our road trip and the shop was able to get us in quickly. They were transparent about the repairs and got us back on the road within an hour. The cost was fair. Thanks for such great service! We highly recommend this shop!
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January 2024 by BryanVlogs
Spoke to a short guy with a bad attitude, wanted to charge me $75 for just looking at my car to install both my mufflers back on a super simple install. The pipes were straight fit!!!! He said “ sorry I don’t go on the ground “ what kind of “men” we have in this generation and do a simple check, went to Juan’s muffler in Oxnard for a FREE quote and only cost me $100!!! Don’t waste your time here! Weak boys work here.
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December 2023 by Bradley Woods
I was told I'd have a diagnostic check for 180$ followed by a deeper diagnostic for 690$After recieving my itemized receipt, I see a second diagnostic was not actually completed. Instead, products were allegedly installed that I never asked or authorized. (Honestly- I don't even believe that was done but that's what the receipt says)The employees then threated me to pay in full and pick up my vehicle or 75$ per day would be charged.
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December 2023 by Sammie Peters
This shop seems to be very deceitful and according to other reviews I'm not wrong. Don't come here. They don't care about you. Just money and they will rip you off. Car got stranded about 2 hrs from home. Guy says okay $180 to run some tests. We didn't have many options so sure go for it. Calls back an hour later. Can't figure out what is wrong (even though we told him the car wouldn't accelerate) says it's going to be $600 more to run more tests. After doing so says we need a whole new transmission and it's going to cost $4-6k. Offers us to apply for their financing options. We have good credit. Apt is no joke 170%. Insane. So we say we need to figure out what we want to do . He says okay but you have to come pay for the tests and btw if you don't remove your car before noon it's gonna be $75 storage fee for today, all the days since you dropped your car off (even though they were closed on Sunday and had to do the 2nd test on Monday) and any day going forward. We asked for an itemized receipt of the tests run for the $600. He gives us the paper and it has work listed on it that he never asked if he could do and we never approved. We will be disputing the charge. Not friendly or understanding at all that it was hard to get there when we live 2 hrs away.
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December 2023 by Deborah Templeton
THE BEST IN VENTURA COUNTY CALIFORNIAIn all honesty, never have I had this ‘QUALITY’ from A -Z, Knowledgeable, Professional, This Father & Son Team SHINE, it’s so nice to have a mechanic who’s hands are clean. Trustworthy, Hardworking.I’ve been coming here for a few years never have I been turned away, never have I had to address the issue twice, I know my investment in repairs is a priority with this team. I tell everyone !!THANK YOU BOTHSO MUCHDEBORAH T.
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December 2023 by Dennis Curtis
Excellent Customer service and very Reliable Service
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December 2023 by Aidan
I feel guilty writing poor reviews but I think it’s a duty to my community to inform you that this company will charge you for jobs they did not complete/perform. I am very well versed in the mechanics of cars given I build them for racing, I used Midas for a quick oil change (which they completed) and an alignment (they didn’t touch a bolt) due to me being in a rush to travel back to university for school year. My car was never given an alignment and has since then been corrected by me with a string and two by fours. I’d recommend choosing shops that are not corporate and have grown due to communal backing rather than because they are a chain. Williams automotive is the only shop id go to before this incident and i would have used their services if it weren’t such a short notice job.
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December 2023 by Deborah M T.
Quality !! Fair, knowledgeable, best value in this county, hard working team Thank you both
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December 2023 by Robin H.
I will never take my car back to this place again. The owner/manager is rude. When you question the work done, he has an attitude. Whenever you call, they are too busy to answer a question and say they will call you back , but don't. Then ignore your calls so they go to voicemail, but pick up if you call from a different number. I will never trust them with my car again.
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November 2023 by Sandy M.
We shopped around for front and back brake pads and Midas had not only the best price but also offered a lifetime warranty. Marco even dropped me off and picked me up at my fitness gym so I could work our while they did the brake job. Overall a very pleasant experience with exceptional customer service.
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November 2023 by Kathleen Otineru
Brought my car in for my routine service oil change, tire pressure check, tire rotation. Marco hooked it up not only is he polite and professional he goes above and beyond. He helped me get approved for Midas credit so I could keep my car running. These guys are always so quick and efficient. I wouldn’t take my car anywhere else! Great customer service.Services: Auto windshield repair
