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September 2024 by Shawn Miller
Rachelle was amazing! She was very kind, thorough, and helpful!!
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June 2024 by philip butler
Business is no longer at this address.
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November 2023 by Walter Fajardo
Pulmonary therapy was very helpful
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November 2023 by amy redman
Amazing help.from respiratory therapist, Rachelle, who helped with getting my machine pressure set properly. She has also guided me om mask options as well. Great service!
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August 2023 by M Mridha
I was surprised by the professionalism of Ms. Rachelle Macalma, one of the Respiratory therapist from Good Night medical. She didn’t had to help me but she took time and explained everything which mask is good for me. Not only that she called the re supply department on behalf of me to fix my sleeping mask. Thank you for your outstanding service.
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August 2023 by Test Name
Rachelle Macalma was ABSOLUTELY OUTSTANDING in her helpfulness. She was the only person to resolve my problem in nearly two months.
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November 2022 by Stan Lawrence
Very helpful in getting my machines problem reslived!!
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November 2022 by Huma396
Very professional, very knowledgeable pleasant to talk to.
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November 2022 by Terri Peter
Rachelle was so knowledgeable and amazingly helpful !!
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April 2022 by Rick Sanchez
Train Wreck!This place has no concept of organization, customer service or responsiveness. They can't even tell you what your resupply order items cost! And forget about transferring your medical records/prescriptions to another provider. If your doctor automatically sends your orders/prescriptions here, tell them where you actually want them sent as this is NOT the place you want 'serving' you!
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March 2022 by Kazzie Katokon
Called Good Night Medical to inquire of my CPAP air RX adjustment and Rachelle Macalma was excellent customer service, to be totally honest, she was one that actually provided a well executed Customer Service, haven't had that type service in a long time, meant alot! Thank you!
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March 2022 by Wayne Qunell
Rachelle has proficiently helped me with all issues with my replacement CPAP! DEFINITELY a very concerned representative of which her company should be very proud of ......Wayne Qunell
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February 2022 by Yvonne ZHANG
This is the first time I have used a CPAP machine. It was a challenging start, and it is still so now adapting to the machine. From extended wait for the machine to be delivered due to inventory availability, replacing with suitable mask after a failed one, to finally setting up the machine at home and starting to apply it, it was not an easy job. Luckily, I have known Rachelle, my appointed therapist. She is friendly, patient and kind in person. When it comes to her profession, she is knowledgeable and resourceful. She was always attentive to my questions and concerns with valuable advice. I also wanted to say thank you to Audrey from the Resupply Team for her immediate response to replacing the defective one that I received with a new one. Thank you both for your good jobs done!
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January 2022 by Susan Carreon
No words can describe the kind of assistance we've received from Rachelle MaCalma. To experience her professionalism in dealing with her patients is one of a kind. Her service to us is unparalleled! She expediously handled our case efficiently with ease. That extra effort was beyond expectation and we appreciate it very much. What an asset she is to MetroMed. Thank you for having someone who has given us so much information and for her following through every step of the way until the final shipment of our CPAP. She definitely has done more than what is required of her. We are very grateful. We are hoping for just recognition credit due her. Thank you very much for giving us the chance to do so.
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November 2021 by Allen Novick
Patient and succinct
