-
April 2024 by Shirley Secrest
The machine I used for my towels never washed...no movement. Some water got a few of the towels wet, but the rest were still dry and dirty. The young lady was helpful and took my name and number and said she was not able to refund my money as only the owner could and he would call. Also, that he comes in on Saturdays. I am not available to stop on Saturdays, but he has yet to call me back and it's been over a month...what does that tell you. My advice is don't wash and dry here. The prior owner was always on top of things. Always left the keys to his employee's to start up another washer or dryer or have coins to give to customer to use, if a machine breaks or not working. Doesn't seem like this new manager does this with his employee. I recommend driving to the laundromat next to Ventura College. The machines are well maintained, clean and always someone to assist, refund or fix the issue.
-
April 2024 by Mr. Magoo Eighty eight
Tried this laundromat for the first time and regret doing so. Poor management and poor maintenance of the washers. Too expensive and poor customer service. Never going back. No wonder the place was empty without customers. The place sucks.
-
April 2024 by Harley Ortiz
If I could give negative stars I would! This place sucks! The workers aren’t helpful when machines take your money and you will be lucky if the machines work. The machines have taken my money and I couldn’t even get my clothes out to switch to different washer, just had to wait for it to unlock and still have unclean clothes. No help number, and the place is dirty, no integrity here. They’re ok with taking your money
-
December 2023 by Lana Hartley
Nov. 2023I have been coming here off and on for years. A nice older gentleman owned it and he kept it very clean and kept up on repairs. Well the gentleman is gone and the place is under new ownership.The place has really gone downhill. The place is dirty, a machine was half full of dirty, gross water in it and no out of order ticket on it. Another machine had dirt and debris in it. The machines smell moldy. Most were dirty.There was a young girl sitting in the back when she should have been cleaning machines and putting out of order signs out on broken machines. I think her family owns it.Well, I put $18 in 6 machines to wash in hot water. When I checked my machines and all of them had cold water!When I told her, she called the owner and then she accused me of FORGETTING TO SELECT HOT WATER (on all 6 machines??) and blamed me for the cold water, and refused to reimburse me my $18 plus soap!! This place has no ethics and didn't care that I had to rewash my clothes!!The girl had a nasty attitude then, and I had to take my wet laundry, put it in car and go somewhere else!I will never go back there and I warned my friends not to go there. I'm positive that they will go somewhere else and that the owner lost more business than my $18+ loss of money. Not a smart business man.Dec.2023 updateHello Again! I thought I'd leave an update!I have found a huge, clean, well run laundrymat to go to for my laundry! It is off the Ave next door to the new 7/11 store. It is OLAS EXPRESS LAUNDRYMAT. 505 N. VENTURA AVE (corner is CENTER STREET.)The first thing I noticed was how clean the place was! Complete with an AVAILABLE restroom!There was a staff of 3 women doing the Wash & Fold laundry and also cleaning machines and tables. They are there from 6:00a.m. thru 10:00pmThere are plenty of chairs to sit on. There are beautiful artwork on the walls. There is a play area with toys for children.There are 4 large rows of washing machines some so large, you can wash 9 loads of laundry at once! Dryers of various sizes and prices along the walls and several rows of nice, clean, tables to fold on.For a 2 load washer is $3.75 to wash. I dried my clothes in 30 min for $2.00. Lots of available, clean machines! There's plenty of parking and a new 7/11 store next door.OLAS is going to be my laundrymat from now on! Try it, you'll like it!
-
September 2023 by Julia Dahlstrom
AMAZING service and very clean. Highly recommend!**Hours for wash and fold are weekdays only. CLOSED Saturday and sunday***We dropped off some clothes at the wash and fold and mistakenly thought the hours were the same as the laundromat. We found out that the wash and fold is closed during the weekend so were in a bit of a bind. Luckily, we were able to reach the owner who accommodated us and was able to retrieve our clothes rather than having to buy clothes for the weekend. Extremely thankful for the service provided and accommodation. Thank you!!
-
July 2023 by Kim C.
I am only giving 2 stars for the convenience factor (next to Vons, donut shop, Starbucks). Otherwise, this place is not very clean. You must check the washer drum because there has been several times where someone has put shredded paper, trash or dirt inside on purpose. Be prepared to be made to feel uncomfortable because most of the people who wash here are tweakers and will keep an eye on you so they can steal your stuff. The prices to wash and dry are pretty steep for such an untidy place. I've been to cleaner laundromats in SB that are more reasonably priced. Came in on Sunday night to wash around 8:50pm (hours say they close at 10pm). There was a cleaning guy inside and he totally saw me, saw that my car was parked. I put my things in the dryer and went to Vons for a bit to shop. Came back to grab my things at 9:50pm and the doors were locked! WHAT?!! I had no blankets for the night since they were all inside. Absolutely ridiculous to close up early when their employee literally SAW ME. They open at 6am and I called for an hour with no answer. Thankfully my things were there in the morning when I was able to get over there but what a hassle. Like I said, it's convenient but mentally prepare yourself before coming here.
-
July 2023 by Alondra L.
I'm in town for vacation and came here to wash some clothes. Terrible customer service. The washer didn't work and the worker said "we'll idk what to tell you" didn't offer to rewash the clothes or give me a refund. I had to pay for another cycle and it still didn't work. Spent over $20 when I should've only spent about $10. On top of all this We got kicked out 5 min before they closed. We needed two minutes on the dryer and he didn't let us finish. Said "I have to close the door" and pretty much tan is out of the place. So disappointing that their treating the customers like this.
-
April 2023 by Christine F.
I had high hopes when the place changed hands. It was not clean with the previous owner, but it has only gotten worse. The lady who "works" there just stands there and watches you (uncomfortable, to say the least), or she is on her phone. The place is filthy! I live nearby, so I was hoping I could deal with this place, but when he raised the prices to a quarter for 2 minutes or 3 minutes for the smaller dryers-I am out.
-
March 2023 by Megan Smith
Machine took money and attendant refused to help and witnessed it happen to someone else while there. Dryers also do not run for the amount of time they are supposed to. It was clean but lost money.
-
March 2023 by Jonathan H.
If I could give it a 0 stars I would. When the guy who ran it was there it was better. Now it's yuk. There is mold u der the gasket seals of the washing machines. The woman that is sometimes there won't do anything. I brought laundry in to fluff and fold and she said she was too busy. The coin machine sometimes dispenses coins you cannot use in the machines. Dive a couple more miles and use someplace else. I have to redo everything.
-
December 2022 by Carol Anderson
Quaint.
-
December 2022 by RM
Gas was cheaper than Airway Heights. Super friendly and easy to fuel up.
-
December 2022 by Fred Escobar1
Had a hard time trying to find a bath room and it's too dark inside the laundromat.
-
December 2022 by Jason Henry
This place used to be fantastic and friendly. The lady during the day is extremely rude.
-
December 2022 by Stuart LaBrosse
Nice laundromat with great machines and helpful staff!!
