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December 2023 by Corey macdonald Macdonald
Stayed here for the night last night Since me and my Gf haven’t been here in Years and the Hot tub closes at 8 when it used to close at 10. The pillows were small. Beds are full size not queen, overall this stay could have been better. It’s too Pricey for what you get too.
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December 2023 by Emma McCall
Absolutely disgusting. My family and I booked 2 nights here and luckily only had to stay one night. The entire room smelled like urine, the bedspreads had holes and stains all over them. The shower floor was gross and didn’t drain. We could hear people outside all night long and woke up to a can outside on our window which is unsettling. We caught an earlier flight so we didn’t have to stay the second night and were going to grab breakfast on the way out and when we went in it felt so unclean we didn’t even bother. My standards weren’t super high or anything but I was truly surprised with how gross it was.
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December 2023 by Glenn S.
Completely incompetent.Can't even charge a credit card correctly.I tried to fix it and they hung up on me.Avoid this hotel.
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November 2023 by Annet & Gerrit van der Burgt
La Quinta Inn by Wyndham VenturaVolgende hotel op onze rondreis, was maar voor een nacht. Hotel lag bij snelweg, maar geen last daarvan en niet te ver van haven en zee. Vlakbij hotel in restaurant gaan eten, mooi ingericht, een soort huiskamer restaurant. Waar de ober/kelner op een ronddraaiend plateau de salade samenstelde. Erg lekker gegeten. In La Quinta Inn, goed geslapen, maar dat gaat vanzelf na bijna veertien dagen een rondreis. Op naar Los Angeles.
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November 2023 by homer nunez
Hotel is not well maintained, mold/mildew in restroom. Broken door locks, rusted stair landings ( unsafe for kids ).Homeless population and random people drinking/ smoking weed in parking lot.
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November 2023 by saurabh chakrabarthi
Booked a King room months in advance. Upon reaching the hotel, they simply said King rooms were sold out. The receptionist was clueless and tried to make up excuses. There was no manager on duty. We were tired after the whole day, it was almost 9 PM. The Wyndham customer service was not available. The only option we had was to get a double bed. So we paid the price for a King room and got double beds instead.The first double room given to us was shabby with broken hair dryer, broken phone, broken wall plugs. We had to switch rooms.Worst stay ever. I would have given negative stars if I could.Rooms: We booked a King room 3 months in advance, paid the price of a King room but got a double bed because apparently the hotel was out of King rooms.
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November 2023 by Barb M
I would have given 5 stars but I had to knock one off for housekeeping.. didn’t have enough pillows or towels when we checked in. The situation was rectified quickly, but we shouldn’t have had to ask.To the other nay sayers writing bad reviews.. not sure if you’re used to staying at the Hilton… the rooms (we stayed in a King Size) were great for the price! Large enough to entertain if you’re travelling with others, clean & well laid out.No complaints from this traveller about the room itself. Breakfast was available and staff were helpful. Whoever said there were rats must have been hallucinating.. unless of course they passed out near the garbage bins at the back of the hotel lolWe would definitely stay again if passing through.Rooms: King size room was large, clean and most importantly.. no bugs!
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November 2023 by Lori D.
Only giving them one star - because I cannot give less. Booked this LaQuinta because we've had good luck with them elsewhere. We won't be back to this one for sure!Poor desk service on arrival. Young gals didn't even know the surrounding areas to assist our travel needs. Room would not unlock with provided keys until we pulled on the door to tighten it up. Room was "clean" but really not "clean. " (Coffee pot had old coffee/filter in it)ROOM WAS OLD AND WORN. Had to put a small towel on one of the chairs due to its poor condition! Bed was lumpy and saggy. 3 pillows were uncomfortably awful! Sheets had tears. No water pressure in bathroom sink. Couldn't get front desk to answer phone as we tried to get more towels. Had to go to front desk for towels. Handed a single set. Shocked to realize how BAD they smelled. Continental breakfast was lacking. They didn't have it stocked. Employees seemed bothered when asked for more butter and then orange juice.Despite the line of people getting their food - they PROMPLTY CLOSED at 9. The gal started turning off the juice machine and picking up the pastries and fruits that were out for those in line. Railings and stairs were filthy and in need of paint. Elevator was disgusting and vandalized. The heavy smell of cleaning one morning was nauseating! I don't know how much more I can say to convince to stay elsewhere ... make sure you look at the pics!
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October 2023 by Joni Hironaka
Broken/cracked sink. Broken coffee maker, lid missing. No exhaust fan in bathroom. Only one not two waste baskets in two double bedroom with bathroom. There is usually one No ice bucket. No water cups in bathroom or bedroom. Carpet/rug needs steamcleaning... Strongchemical smell from rug/carpets to mask dirtiness causes sinus headaches and coughing. Only one bar of soap for sink and shower/tub, but needs two. Freezer of freezer/frig has frozen ice encasing bottom of freezer area.
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October 2023 by Douglas Herrera
It's a good floop house, with the possibility of a glimpse of the ocean. Just keep your shoes on, as the carpets are filthy, and it will be on your feet instantly. No matter what they say about non-smoking rooms, the smoke permeates the room. They need to really rip out the carpets, and maintain them properly.
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October 2023 by Stephanie Covarrubias
This place definitely deserves no stars and all! Things place is extremely horrible place. We were in town for four days for a family funeral. Maid service none in the four days we were there. Pool towels had to ask three times before I could get some. During check in, ran into an issue with someone who apparently was a maintenance guy who works there but staying in a room, we had parked to check in and unload our vehicle. Which then he started complaining and saying that we were parked in his spot and he needed to move his truck from across behind us to the spot we were parked in. He went and complained to the staff who then came out and looked and when I went back inside I asked her if there assigned parking or what. She began telling me that who he was and she apologized for his behavior and how he is normally really nice but she was thinking of calling the police because he seemed to be intoxicated and when we were in th pool with our teenage daughter he kept coming around eyeballing her until he noticed we were looking at him then he would walk away. We are military family and have stayed many la quinta hotels across the US and this is the first one that is so ran down, paint chipping, no maid service, no food for breakfast, always out of waffle batter, no cereal, no hot water for oatmeal or tea, no sugar or creamer for coffee, no butter, no juices, fruits are bad like expired and extremely soft. Toaster broken. Room was dirty looking, blood stains on curtains and holes, bathroom floor was dirty. We had to go buy disinfecting wipes and air freshener to clean the room and get rid of the smell. The freezer was nasty and frosted with stains. One of the light fixtures was shorting out and kept flickering. This place has really made me feel disappointed and rethink about everything staying at a la quinta again. The only thing good about this place was the convenience of freeway entry and exiting.Rooms: Nasty and dirty and no one ever clean to clean the room and the trash can was so small we had one about a gallon in size and had to empty our own trash and use grocery bags for trashSafety: Creepy maintenance guy made us worried because he kept watching our daughter in the pool.Food & drinks: Horrible always extremely limited if anything was was there or even good
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October 2023 by Dick Cullen
The overall dinginess of this hotel seemed to be from long-standing grime & need of new paint. Our room had broken sheetrock, a chipped mirror, & old carpet stains. We saw two homeless bums roaming the parking lot. We were only there for 2 nights, & fortunately didn’t spend much time in the room. Stay away from this dump.Noteworthy details: The hotel is in dire need of a facelift. It’s dingy & dirty, with garbage strewn about.
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October 2023 by Chris McColm
Looks like they went through this place . Fresh paint ,new floors ,clean ,fresh room. Beds very comfy and super quiet room . Got a good sleep here . Pool and hot tub were nice . Did not go for breakfast . Homeless stuff under the stair case ,but over all fresh outside paint and landscaping was good . Came in at night and no issues in the well lit parking lot. Will stay again !
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October 2023 by KC 76
This is an older hotel, could use some paint. But the bed was comfortable, it was plenty dark and I didn't need to use earplugs to block out any noise, so we slept well the 3 nights we stayed. The location was convenient. We were able to bring our dog for an extra $25 a night, which was nice. The carpet had stains... I didn't feel I could take off my shoes or socks in case they were stains from some other pet before us... that was gross. And our fridge was set too cold so our drinks froze and exploded inside. Guess it's a good idea to check that when using. I had noticed it was cold, but didn't think it was too cold. Oh well. Our only real complaint was that breakfast is ONLY carbs... no bacon or eggs or sausage. No yogurt, which is usually offered at hotels.
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October 2023 by Cynthia Quezada
Ask before you book if they are stocked for breakfast. Stayed here because of the continental breakfast and came down to find only bagels, toast, cereal and coffee. When staff are asked if there were any other options, they gave very short and uninterested responses. I understand that they are likely not responsible for the lack of options and are probably issues on lack of good management but they definitely need to work on their customer service skills. Bathrooms are disgusting. Tub was falling apart, shower was stained and dirty. I could have rented another hotel down the street for a similar price and much well kept rooms and with breakfast. Very disappointed.