-
October 2023 by Rico “Ricky” A. L.
great management - great service - clean facility - well organizedthank you Max, Brian and Kim - we appreciate your service
-
July 2023 by Mary Lang
Clean, well monitored and moderately affordable
-
August 2022 by Lemlem Aregawi Tibebu
Max manages the place very well - is very clean & we highly recommend this place - thank you Max
-
July 2022 by Patricia
Seems to be clean well maintained but a friend told me he held her deposit for very petty reasons
-
June 2022 by Dennis Fandey
Staff very friendly ‼
-
April 2022 by mark Andrade
I have recently came back from Arizona and I had spoke with the manager max and he really made it easy for me and my wife to relocate back.also Kim was great to work with she was very helpful in the move in process.thanks again Kim and max.
-
March 2022 by Charles Hardison
Safe and secure storage
-
March 2022 by giampiero damanias
Love this place ❤️
-
August 2021 by Verity S.
I stored almost an entire house worth of belongings with Johnson Self Storage for over two years. I originally had one smallish unit, then had to upgrade to two larger units. I never had a single issue with them. My payments came out automatically each month. Anytime I would call with questions they answered and were friendly and helpful. I recently moved to Indiana and emptied both units. The move out was easy! I was even refunded for the time I had paid for but didn't end up using! Great service.
-
May 2021 by Lea
Very good
-
March 2021 by Denyse Prizzi
No complaints here
-
December 2020 by Steve M.
Terrible introductory meeting During normal business hours, front door is locked and employee is yelling from behind the counter through the locked glass door to ask me what I want.? Not even a hello. Ahhh, Why don't you open the door, greet me and find out that I'm a new customer and would like to rent from you. But yelling from behind the counter through the locked glass door is not going to gain you a new customer. Covid-19 crazy rude! Didn't want or deserve me going any further. Gone for ever.
-
October 2020 by Lori Jones
Clean, secure and easy acsess
-
August 2020 by Rani S.
I was so disappointed with my experience with this company. I'm writing this review in hopes that I can save you your time. There are much better facilities in Ventura with cheaper rates. I found one when this company failed me. I am a single mom. I have very limited free time during covid when my kid isn't in school now. I reserved a unit. Packed my truck. Arrived to do paperwork... employee was pleasant... signed the paper that said unit was acceptable without being offered to view the unit in question.. proceeded like a fool cause I just wanted to get things done. Moved 400 lbs of stuff into unit only to discover that DOOR LOCK IS HELD ON WITH THREE PHILLIPS HEAD SCREWS. All hardware for this unit is exposed. You can take your pick with how you would easily like to remove the door. You might as well lock it with a piece of string. It would take me 60 seconds with a screwdriver to see what any of my neighbors have in their unit. Unacceptable when I pay a company to protect my things. I have had many storage units and none of them have ever had exposed hardware. When I brought this up with employee he argued that my point wasn't valid, that no one else has complained about that, and told me there was absolutely nothing he could do for me except refund my money same day (he did offer to help me move my things out which was kind enough but only more frustrating at that point) He didn't offer me a more secure unit .. he didn't make me feel like my complaint was valid. He gave me the number for corporate. This was their problem not his. I called corporate immediately. I got ahold of a woman named Dawnya who listened and sympathized but didn't help. She told me she was on vacation and calls were being routed to her phone. Awkward. I said please get in touch Monday morning with resolution. I heard nothing from her Monday. I emails Monday night .. I heard from her Tuesday afternoon. Offering only a free month at another location. Lame offer. Many locations offer free month. Total BS. Thanks for nothing but wasting my time Johnson storage. You made my single mom life even more stressful and we're basically unapologetic about it. I'll let the photos speak for themselves as to the lock security.
-
August 2020 by Elenore Canty
IM A LONGGGG TIME STORAGE UNIT RENTER. N THEY ALWAYS TRIED TO HELP OUT OR GIVE OTHER WAYS TO HANDLE IT. OVER ALL HANDLE N CARRIED THERE SELVES WELL MANNER.
