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August 2023 by PAIGE YOUNG
Took my elderly mother in for a mani/pedi. Not only did they do a horrible job on our nails/toes all 4 people we dealt with were so RUDE! We will never return and I will never recommend this place to anyone. Huge waste of money! Just FYI I never do reviews but this place was beyond deserving.
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July 2023 by Marlo R.
My service was rushed by the owner/manager who wanted to accommodate a walk in party of four. Literally yanked out of my seat and rushed out. They definitely cater to yt ppl more than brown. It was apparent today by the rush job mani pedi I got. My toes didn’t properly dry so of course they smudged. The pedi tech was so rushed by the owner that she put my sandals on while the toe separator was still on my feet. I’ve been a long time customer of over 5 years and this how they do me. I’ll be taking my business elsewhere from now on. Thanks for nothing Jessica Nails. Boooooo! ??????????Services: Pedicure
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June 2023 by Jas Ortiz
Never come to this place, lady who did my pedicure was not doing anything right.. she looked uneducated, I had to tell her what to do. Does she even have a license??? She was also was going client to client and not sticking to one, and didn’t change gloves in between clients ! I asked her to change her gloves before she came back to me… other people didn’t even notice she wasn’t changing gloves while touching different feet! Very dirty. Will never return! This place needs to be shut down.
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May 2023 by Stephanie Hicks
I've been faithfully going for over a year. I stick to one person. Most are great and have consistent customers.
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May 2023 by Vickie Lopez
I came here originally and had a wonderful experience which is why I came back.I went here today and the male staff present was rude and was observed picking his nose, eating it, and proceeded to touch the tools used for manicures.After I observed this and the disregard for cleanliness I walked out.Really disappointed.Service: Pedicure
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March 2023 by Kimberly
Worst nail salon ever! Been coming here for over a year and today was ther day for horrible service. 2 employees ganged up on me and yelled when I said about the horrible job the guy did! Never again will I be returning. 0 STARS IF I COULD!The lady with the tattooed eyebrows was the worst one! She claimed she heard the guy ask me what color I wanted. If she really heard she would of heard I told him french tip! The guy who did my nails told her to just charge a regular but she was the one who refused. I don't care for a discount, I just wanted them to acknowledge the horrible job the guy did on my nails. She was very adamant, which proves how closed minded she is.
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March 2023 by Ana Mendez
Came to have dip nails removed. Asked that they try to preserve the integrity of my nails. Tech proceeds to remove the dip powder, rushing through everything leaving my nails so thing they basically are paper thin. Had to literally walk out.
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February 2023 by CAT RUSSELL
This very simple manicure took 1.5 hours and cost $50. Took 3 different manicurist to do this simple request. Store was not busy.
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January 2023 by Vanessa Luna
Great nails but chipped days later. I was able to come back to get the fixed for free!
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December 2022 by Corinne Burkert
Loved my experience here! Nai did a wonderful job with my acrylics! I just moved to the area from Agoura and have been trying to find a new nail salon, and am so happy I found Nai at Jessica nails. Her attention to detail was great, the shape is exactly what I asked for, she checked in multiple times and I am so happy with the results. Will definitely be coming back.Service: Acrylic nails
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December 2022 by Nicole K.
I stopped coming here three years ago because the quality took a nose dive and my nails would fall off, crumble, or change color after only a few days. I only came today because I had a gift certificate... and today was the last time I'll ever go here. I had an appointment scheduled at opening. And it was 45 minutes before anyone started on my toes. I'm giving a star for Helen because she works hard with a smile and she always remembers you. The salon is a huge mess... there's junk EVERYWHERE... boxes, food, cleaning supplies rags...and it's really dirty. When she finished it was about another hour before someone could give me a full set. I'm giving another star for the gal who did my nails because she was thorough and didn't rush through a sloppy job, and I appreciate that. My pedicure was $50 and my full set of acrylics with one color gel polish was also $50... for a $50 full set anywhere else you'd also get cuticles cleaned up and a hand/arm rub. Not this place. I was here a full 3 hours. They play that show "Kitchen Nightmares" on the TV in the background and I kept thinking how this place should be on a show called "Salon Nightmares". They also own the Bahn Mi restaurant next door. I can only imagine how dirty that place probably is as well.
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December 2022 by Margo C
The place was busy,alot of pedis..the job on my gel filled nails was decent..I wasn't crazy about the person doing my nails.She TRIEDup selling and her convo was forced..they must tell the employees to ask abt my day and how I was feeling bcz it was obvious she could have cared less..honestly speaking.2nd time around nice guy but polish was not great! Keep looking..
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December 2022 by Allie P.
I used to love coming here but the quality of service has decreased tremendously. I'm not even sure what the point of making an appointment is when you have to wait an additional 35 minutes to get started. I made an appointment because I have somewhere to be. I refuse to get my hands done here anymore because of the GEL peeling off or looking old 2 days later.
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November 2022 by Alexis Martinez
I love everyone here they always make time for me even if im.last minute they definitely are worth the TIP please be kind to our nail salons and ALWAYS TIP!***
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November 2022 by Araceli Olvera
Great service always. I have gone at lunch time and asked to be done in 1 hr for pedicure and nail dip and they always make it happen without sacrificing quality.
