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October 2023 by Felicia L.
AAA towed my car to them. So I've never been to the shop. However. There was Constant constant & communication. Did not seem to be cheating me from afar.
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October 2023 by Sergio Cruz
The guy is good, price was a lil high but thats transmission work for yoh
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October 2023 by Cali Love
I will never take my vehicle back to them they had the worst service I ever seen and overcharged me twice please do not let them work on your vehicle
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October 2023 by Step Stepz
Very very bad place to take your vehicle they are drunks and did a an awful job on me and my cousins car I will never ever go back to them
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August 2023 by Danny A.
Had my son's transmission rebuilt here about three years ago. Less than 20000 miles later, it needed to be rebuilt again. I contacted this shop to see if they would give any consideration due to the low miles on their rebuild. I was told no. 12000 mile warranty was up. Never mind the fact that when i pulled out of the shop after the original rebuild, my heating and ac was stuck on and could not be shut off without disconnecting the battery (possibly a coincidence at the time however considering the (lack of) longevity of their work I'm not so sure. This ended up costing another $1000 to eventually fix. If you only want 20k on your rebuild, this is the shop for you. I went across town and got it rebuilt again for about $800 less with a 100000 mile warranty. The numbers speak for themselves. No wonder they only offer a 12k warranty......
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May 2023 by Andrew B.
Very good, honest & dependable service. Just what I was expecting since I have decided to put my trust & money into the auto company that I need to service my vehicle. It's a good feeling, vibe that I'm able to really trust this nice man, owner Chris. I recommend Independent Transmission.
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May 2023 by Andrew B
Independent Transmission customer service is a totally good vibe that I felt & honest. I will vote for this automotive company & continue to bring back my business. I'm very satisfied with the outcome & the care for my vehicle..thank you C****.
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April 2023 by Alan Christopher Lewis
*UPDATE 4/23*I reaffirm Chris's quality work and customer service. He is a great listener, dependable, and consistently provides timely feedback at all stages of the job. I brought my X3 for a change of the oil pan gasket, oil filter housing, brake overhaul, and strut replacement, and the car runs like brand new. I look forward to coming back to him for services in the future.*Independent Transmission has been possibly the best in customer service that I've experienced with a mechanic. Chris is honest, patient, and easy to talk to, and the quality of his work is superb. He and his team perform a wide range of services on a variety of vehicles, so their expertise is hardly limited to transmission work.My 2004 BMW X3 had a failing transfer case, so I brought it to Chris in hopes of having it rebuilt. He proceeded without hesitation, and upon identifying the source of the problem and weighing a rebuilt against a replacement offered me an honest recommendation to go with the replacement. That turned out to be the best option. Two years later, the car still runs fabulously.Services: Oil change
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March 2023 by Kelsey E.
Chris saved the day! My boyfriend and I were in the middle of a long distance move (complete with a uhaul trailer!) when his truck started acting up. Chris fit us in right away and assisted in diagnosing my boyfriend's truck's issues. He went out of his way to help us and it truly saved us from a multiple day delay! Thank you Chris!
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November 2022 by Stephen Bauserman
Chris is an honest and extremely knowledge mechanic. I highly recommend him to anyone in need of automobile repair. I would not go anywhere else with my vehicle.
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May 2022 by Hannah Herndon
I am so happy that my car is up and running again. There were 3 other shops that could not get my car running, but when I went here, they quickly diagnosed the problem, and had it fixed in no time!! My car has never ran better, and I will definitely come back to this shop for maintenance in the future.Services: Transmission
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February 2022 by Jack Bentley
Chris is one of the most honest people I have met in a long time. The wirkmenship was great and the price fair. He let me know I had other problems with the van but never pressured me on what to do. I will use him from now on.
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November 2021 by Richard Hardy
Very nice folks
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April 2021 by Wade Atteberry
I took my 2014 Ford fusion in today to have the transmission serviced then I found out he does much more than transmissions so I had him flush the radiator too. Chris and the mechanic were very informative, I recently moved to the Ventura area after the Santa Cruz fires and I’m so happy to have found a quality honest and very reasonably priced Mechanic. I had called three different shops today and asked about a transmission service, Independent was less than HALF the price of the other “professional” shops. I will be back for a full tuneup and to bring my 2004 F-350 turbo diesel in for a transmission service. Don’t go anywhere else I’m in my mid-50s raced cars for over 20 years and could tell the second I walked into the shop that this was a quality mechanic’s shop.Service: Transmission
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March 2021 by Paul Lien
Fantastic experience! Chris is an expert in what he does! His shop is well- organized, clean, and he is well-established. His work ethic and integrity are impeccable! I will send all my work to him!
