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November 2023 by mark swearingen
V helpful w medical device education usage and help with practical useage. Diredting to better informed choice of medical equipment
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October 2023 by Victoria B.
This is by far the WORST PHARMACY EVER, came to pick up a prescription that I was notified was ready and sat in the waiting room for over an hour and a half , the girls 4 girls that were working there paid no attention to me sitting their for an hour for Ibuprofen ? How long does it take a licensed pharmacist to fill 1 bottle of ibuprofen, who ever is managing this place is doing good job of keeping their customers unhappy ! So if you want to wait an hour and half for your prescription this is the place to go college pharmacy you need to get people who actually know what they're doing , I was waiting an hour for my prescription while they continued to help other customers , the patient who has been sitting in your waiting room for an hour should be the one to get their prescriptions first . Very very unhappy with this so called "pharmacy" YALL clearly don't know how to assist customers especially on a timely matter .
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August 2023 by Archie Bryan
Very poor customer service. As a healthcare professional, I would advise to take your business elsewhere. Not friendly, not helpful and do not seem to care......................I get the impression business is sooo good they really don't need yours..............
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June 2023 by D Cor
The staff there is really nice and they help me every time I go in there.
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January 2023 by Chelly P.
Was given a prescription by my Dr for compression socks and was given a list of local pharmacies. College pharmacy was listed and since it was close by I popped in. Empty shelves, overpriced OTC products covered in dust, a handful of RUDE employees and the stench of old dusty mold. I politely asked the employee in the pharmacy area if he could help me with finding the prescribed product, he immediately pointed across the room and said "go over there, she'll help you" and walked away. There wasn't any other customers in the store but he couldn't be bothered to help me. I proceed to walk into another room only to find it empty...No employee??? I go back to the counter and I asked if she had certain hours as she wasn't in there. Again he rudely rolls his eyes, lets out a loud sigh and gets on the phone and gestures for me to go back over there. A couple minutes later a woman walks in from the back and asks how she could help. I read off the prescription and before I finished what I was saying she interrupts and says she doesn't have the product and anyway I would have to pay for it up front, they don't bill insurance companies. I never asked to bill my insurance and I certainly didn't deserve the attitudes from both of these employees. To assume I couldn't pay for my prescription was insulting. Completely uncalled for. I couldn't believe what I had encountered. I REALLY try to super small local businesses but clearly this business doesn't care about their customers so I'll keep it moving.
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January 2023 by George K.
Walked in, got my rx, I was on my way.I would have given 5 stars but I don't care for the overtly Christian music. I'm here to conduct business, not your religious views.
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June 2022 by J H.
This was consistently the rudest, worst experience I have ever had with a pharmacy, especially a compounding pharmacy. They rarely answer the phone. The guy who does is incredibly rude. They were 5 times higher in price than the next highest price, and 20 times higher than the lowest price. Silly me, I wanted to give a local pharmacy business. My doctor was shocked at the price I was given. His assistant told me she believed the price they offered me was double what was told to them. I have a rare condition that is best treated with compound formulation which is not covered by insurance. So it is a challenge anyway. The compound pharmacy I previously used was purchased by an investment firm and immediately raised their prices, so we went to find a local alternative. I rarely give bad reviews, I just say nothing, but they were so insulting, and the people behind the pharmacy wall watched as I was being berated by the guy behind the counter. They said and did nothing. So it appears this could be the be company culture. There a several compound pharmacies from here to Pasadena that will ship overnight for $15, and are much nicer and can work with you on price, so I would encourage people to shop around.
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May 2022 by Kandis F.
My mom broke her ankle and we needed some supplies quickly! Was able to get her shower chair and other specialty/essential items for her recovery. Very kind and helpful staff.
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May 2022 by John T.
Not a very friendly pharmacy department. Three of them behind the counter and none acknowledged I was even standing there despite I was the only customer in the whole pharmacy. It was quite evident they didn't care if they waited on me or not. Not to worry College Pharmacy, I won't be back.
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April 2022 by Niki L.
Service has really gone downhill lately. My automatic refills are not refilled automatically, when I call, it takes 2 days befire rx is ready, and I've tried to call and been on hold 10-15 minutes
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April 2022 by Jordan C.
This place is absolutely horrible ! Stay away ! They have been giving me the run around about my son's equipment. They never pick up the phone. We have been waiting weeks. They took my money real quick but can't get my stuff! DO NOT COME HERE
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April 2022 by Dabutt30 ..
Terrible and awful! The only thing this pharmacy excels at is incompetence! I called to see if they had received a prescription for me after 7 days. The tech said they had received it but it wasn't ready. That was on Wednesday. It would be ready on Friday. I asked when on Friday. She said after 3. I called on Friday at 4 and the pharmacy said it was ready. I sent my husband, from Oxnard to pick it up. Guess what? It's not ready! Something was "wrong with it". My husband asked if someone couldn't have called? No response from him. The tech just said he'd have to come back on MONDAY!! This is the 3rd time this kind of bungling ineptitude has raised it "UNPROFESSIONAL" ugly head at this pharmacy with me. I AM DONE!!
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February 2022 by LaTonya F.
Large selection of medical equipment that can be found here. Locally owned and appreciate that home feeling you get here.
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January 2022 by Lou L.
I gave them three strikes, and I should have just quit after the first one. First, I called ahead to see if the pharmacy part of the store carried a certain item. I was told they did. I drove across town only to find out they did not. Second, I went in to purchase saline solution. I was told it required a prescription. This is absurd. I can purchase anywhere online. Today was the final strike. I went in and asked if they had any hot water bottles not made in China (I try to avoid toxic products and the last one I got reeked.) His response? "Everything's made in china." No, sir, everything is not made in China. And it didn't answer my question anyway. Finally he went to look where they normally keep them and they were all out. My experience has been so bad here, I would be afraid to have them compound anything for me.
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November 2021 by Claudia Kimmel
Besides being a well known long time here Pharmacy, this store has a large room full of supplies for home health care needs with good prices.Very helpful , friendly and knowledgeable staff.It is full of beautiful gift items too.It's easy to find some beautiful treasures .
