-
June 2024 by Cindy Aguilar
Always great repairs + helpful + friendly. I love Fox Fine Jewelry as they are always helpful, not pushy, and respectful. I have done 2 repairs there and was happy with the entire process! 5 stars from our household!
-
June 2024 by Gail Sloan
Every one there was so sweet and kind.
They did an absoluteisly amazing and beautiful job repairing a ring for me.
And they finished it a week early.
The customer service is exemplary. And, they are trustworthy.
I will take all my jewelry there to be repaired.
And will buy my jewelry there now, and in the future.
The best of the best.
Sincerely appreciate them.
Gail Sloan
-
June 2024 by DucatiJohn1
George is an artist along with being a fine craftsman. He helped me put together a bespoke Boy Scout belt buckle for my 14 year old Scout grandson. It incorporated a device I received on the 75th anniversary of BSA. Very happy with the result. Thank you George.
-
June 2024 by Susan Dennis
The service at Fox Jewelry is terrific. I had a difficult piece, a ring, that needed to be sized and they worked with me several times to get it just right. And, every time they were very polite, friendly and professional. I highly recommend this business for any of your jewelry needs.
-
June 2024 by Rosa Magallanes
I am so happy with the work Fox Jewelers has done! They met my expectations! My mother passed away 2010 and my father passed away in 2023; they were not into lots of jewelry, but they treasured their wedding Rings; I want to have my children and grandchildren to have a little piece of remembrance of them, so Fox Jewelry helped me in selecting the rings I will share with them and each having their grandparents' touch! Thank you, Fox Jewelry, in making this happen.... PS they will get their gifts on my 50th wedding anniversary in July 2024!
-
June 2024 by Nancy Fredrickson
Fox fine jewelers has repaired many of my pieces! I’ve had bracelets sized, gems set and this past month they resized my wedding rings. My fingers changed after 32 yrs and my rings had to be cut off and resized! They turned out perfectly and are absolutely beautiful! Look brand new! They also have such an array of jewelry that we have purchased over the years! Service is friendly, professional and they are amazing!
Nancy
-
June 2024 by Debbe Dreher
I am new to the area and took a necklace in for repair. Received excellent service and the work was completed promptly. And Fox fine jewelry checked and cleaned my diamond ring! I will definitely become a regular customer!
-
June 2024 by Diedre Rovelli
Fox Fine Jewelers provides excellent customer service in a beautiful shop with current, local wall art displayed. Owners & staff are highly knowledgeable in gems, metals & jewelry design. Their selection of jewelry pieces range widely from traditional to contemporary to commissioned pieces.
They examined my ring and found loose stones, weak ring prongs and were able to repair easily. They have sized and resized rings for me that are flawless in design detail.
This is a fine establishment with which to do business. I appreciate their genuine affability and desire to serve each customer to the best of their abilities.
-
May 2024 by Yvette Cortez
My husband and I are so extremely happy with the beautiful work Fox jewelers provided for my original wedding ring. During COVID in 2020 my wedding band broke and I tucked it away. We asked two recent grooms (our son’s best friends) about where they purchased their rings. Both purchased their wedding rings at Fox Jewelers which they highly recommended to us. We instantly took their recommendation and made a visit to Fox Jewelers with my broken wedding band and another band which was my mother’s.
Thanks to Fox staff member Adriana for making us feel welcome and for being extremely helpful and explain the entire process to us. She was so kind and made us feel very comfortable in the process and also the security placed at the store to keep jewelry safe.
Adriana provided us the date the rings would be ready and we received notification on the exact day she told us.
I received a text that my rings were ready and immediately drove to the store for pick up. Ms Sally was at the register and brought out the finished project - I was beyond happy and could not stop smiling. Both rings looked sparkling and brand.
We would highly recommend Fox Jeweler's to anyone wanting to purchase a special gift for a loved one or for a special occasion.
Tony and Yvette Cortez
-
May 2024 by denise henderscheid
Excellent work and wonderful customer service
-
May 2024 by Alexis Sant
I had an amazing experience at Fox Fine Jewelry. I wanted to design an engagement ring with a local business and I'm very happy that I went with them. I started the process by sending a message through their website with inspiration pictures for my custom ring. They texted me within 24 hours and I was able to make an appointment and meet with someone for the first consultation. I met with Mathis and they were very helpful when I was trying to figure out what I wanted. They were patient, creative, and full of helpful information. I went back a second time and met with Mathis again to pick from a selection of center stones they ordered for me. I then received a CAD that Karen made. I wasn't in love with the first design and Karen was very helpful and responsive through email. I decided it was best to meet with Karen to go over the changes. She was amazing to work with and she wanted to design a ring that I would love. Once I loved the CAD I decided to have a 3D model printed and I recommend this! It was helpful to see my design in person and you get to keep it as well! Once the design was approved I eagerly waited for my ring to be made. Amberle assisted us when we picked up the ring and she was also amazing! She set up the insurance on the ring, explained the process, and answered some last-minute questions I had. Everyone was extremely helpful and I'm in love with my ring!
-
May 2024 by Jeffrey
Fox Jewelers is the best. We bought our wedding rings from Fox and were so pleased with our rings. We recently had my wife's rings soldered together and they had her ring ready in no time. Thank you Fox for your attention to detail and providing a great selection and assistance with any questions we had.
-
May 2024 by Jenifer Ellis
We have been using Fox jeweller for many years and we plan on using them for many more. Clearly a happily run family business.
-
May 2024 by Ray Benson
Staff interaction was pleasant and kind. The delivery was on time, and the final cost came to be less than the original quote. The overall experience was smooth and comfortable. Well done.
-
May 2024 by Dee Dee Suarez
Had the best customer service and experience getting my ring repaired. Because I had to leave the ring it was kept in a safe with appropriate precautions and protocols.
My ring was made by a jeweler in the Los Angeles jewelry district. I had taken it there for setting maintenance and cleanings for the last 10 years.
We moved to Ventura country and that drive downtown wasn't fun, along with the price of parking and then having to pick it up, parking again, etc.
I started asking friends if they had recommendations for a jeweler that was trustworthy. Two very good friends recommended Fox Fine Jewelry.
The drive is so much easier without all the traffic, parking is simple and close to the jeweler, easy in and out.
My ring was repaired and given back sparkling clean and beautiful.
