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April 2024 by Brianna
The salesperson mislead me about the price of a phone and bundled it with a bunch of accessories that I didn't need, and she signed me up for an insurance plan that I didn't want that I found out about when my auto pay went through. Very shady business practices. I do not recommend.
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March 2024 by Brianna F.
The price they quoted me for the phone in-store included a bunch of super expensive accessories I didn't want. They got $280 out of me for a $120 phone. I feel deceived so a salesperson could make their commission. When I asked them about it, I was told that the price would be $280 for the phone by itself, but their website says that is a lie. I will be switching carriers when my new phone needs replacement. I would steer clear of this place.
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July 2023 by Frank Catalano
Im a cricket wireless customer for over 2yrs I was out of town having problems with my phone and went into this store and I just want to thank Lisa and Marline for being so kind andhelpful in a time I needed help and support morethen they will ever know thank u ladies so much ill be for forever greatful companies need people like u twothankfully cb tha u phone and?
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June 2023 by coachgeofft
Their app doesn't take my cc for some reason but the store does so I have to pay $5 more! But when I go to pay, 80% of the time the store is closed during normal hours! I wait or come back to find out their "system is down" and I can't pay. They even tried to charge me a re connect fee!! In a word, cricket sucks!!!!
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February 2023 by Tom
Marleen was very helpful kind on fixing my problem on my account ? thank you !
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November 2022 by Laranjablue V.
I came from Santa Barbara to Ventura to Cricket with my mom to update phones and some questions we have. Thankfully we met Liza that was so sweet and friendly so we did everything fast. Thank you Lisa I am glad you're in Cricket. What a great service you provide I wish I can pu 10 stars
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July 2022 by Scott Hughey
Great service! I get coverage everywhere
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July 2022 by River M.
Absolutely horrible connectivity, sometimes it's worse than dial-up was. When I went in the store for help with my phone, they completely blew me off and the manager never called me back. I bought a Motorola phone, it's the worst phone I've ever had in over 25 years. I am so unhappy with my phone and service, my business is off of my phone and it's cost me time money and frustration. Stay away
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April 2022 by Gonzalez Zac
Got here 15 minutes early and watched the employees walk in at exactly 1000 am when the store was supposed to open. And now just watching one eat breakfast as I look through the window. Still waiting ....?
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January 2022 by Jonathan Gonzales
This place has the most clueless people working I've ever seen, lazy as can be too. Save yourself some gas and just call cricket and have them help you, this staff can't be bothered to even look up your account...
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July 2021 by Nelson Acevedo Jr.
Great phones
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July 2021 by Thomas Dawley Jr.
Hugo was sensational thank you man
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July 2021 by Ray Silva
Well done. I feel like I was well taken care of and informed to the fullest.
Really enjoyed professional workmanship.
Thanks again Rodrigo.
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June 2021 by Amanda P.
Rodrigo helped us out today and was amazing. Dealing with phones and services has always been a hassle but he made it easy and effortless. He explained everything really well and was super nice.
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May 2021 by Tracy Tomasello
Rodrigo Has the best customer service super friendly. Helped me with my needs. I’m not good on the computer and he took the time out and was very patient with me
