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July 2024 by Tammy Lowe
BE CAREFUL-if you are from out of town and need mobile service it is $442.00 for Chris to come to your site. That does not include him actually working on your rig. We were visiting CA from MA and were in need of mobile service. My husband spoke with Crystal who was very personable. Chris wasn't rude to my husband or I as stated in previous posts. He also was not friendly. Chris was at our site for about 20 minutes. He diagnosed our problem and said we would have to get the part shipped and he could fix it when the part arrived. When he returned to fix the problem it would be $442 per hour to come back out and fix it. We decided not to have him come back. My husband called and spoke to Crystal. He was told if we brought our rig to their shop it was going to be $275.00 an hour-and then when he said no-she told us $225.00 an hour. I don't know anyone who earns $442.00 an hour. I think that we may have been taken advantage of - given we are from out of state. SIDE NOTE- we did order the part and my husband fixed it himself in about 20 minutes...
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July 2024 by Sharon S
Thank you Chris for coming all the way to Goleta to help us with our motorhome. You certainly are courteous, professional and extremly talented. We appreciate you so much, angel on the road!
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April 2024 by michael giordano
These people are absolutely the best. I use them professionally and personally and cannot give them enough praise. They are efficient, skilled and affordable. Friendly, honest people who are here to do a job and do it well.
Next time you need a tow or repair check them out, your gonna have a new mechanic for life.
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February 2024 by Andrea Rodriguez
Crystal and Chris are awesome. I recently used their services before I puchased a used RV private party to look over a few items on concerns of mine. They also ended up changing the oil for the seller on the RV while it was there at their yard. Great communication and service. Looking forward to using them for a few upcoming repairs on the RV I purchased. Thanks guys !
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February 2024 by Christine Linne
Brilliant! Crystal solved my issue over the phone. Thank you so much for your kind help.
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December 2023 by Brad Fisher
Called these guys to have an alternator replaced oh yeah sure no problem can’t do it Friday but can on Saturday never heard a word from these clowns I would never use these guys for anything!!
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November 2023 by Joseph N.
Fantastic!!Crystal figured out where I was because I'm new here and couldn't give my location. They had me back on the road right away. Great service, great people!!!
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September 2023 by Dave Yonan
Following the Ventura County Fair I had two trailers that needed to be towed to Phoenix Arizona. I couldn't locate anyone to pull my trailers one being a food trailer the other a cargo trailer. Both had problems not having electric brakes and the hitch was broke on my cargo trailer. I was in a real bind and looked up Crescent mobile repair and Towing I spoke with Crystal who told me they were extremely busy but took the time to go there knowing the buying that I was in. Her partner Chris got on it right away. He cut the hitch off on my cargo trailer and had to weld it along with connecting all of the electric brakes so that they both could be towed. Without their help I would be in deep trouble. They were going to to both of my trailers for me and had given me a price. But showing her honesty Crystal told me that she posted it on Facebook and was able to find a professional tow service that towed it cheaper than her and her husband would have. Just to save me the expense. They were extremely kind and always kept in contact with me to tell me their progress I would highly recommend them to anyone needing repairs on their trailers or even their vehicles they are extremely experienced and reliable. Thank you Crystal and ChrisServices: Electrical
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September 2023 by dennis hegberg
Very good service he was very busy took a while to connect. Repaired the van ! Gave me and my dog a ride to motel after towing me to the his repair place! Make repairs as fast as he could! Thanks so much!!!
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September 2023 by Mark
Crystal and Chris went above and beyond to help me out as I was stranded 200 miles away from my home when my son accidentally put diesel fuel in my Lexus. They responded promptly, came out and helped me within a very short period of time and even stored my car for the next two days without any issues. I would not hesiate to use them again and would recommend to anyone whop is in need of service or towing in the Ventura area.
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September 2023 by Mark K.
If I could give ten stars I would for the CR Mobile Repair and Towing. I was stuck over the Labor Day weekend 150 miles away from my home after my son accidentally put diesel gas in my Lexus. I called CR and Crystal was so amazing on the phone she calmed me down, gave me the best advise as to what to do with my vehicle, and had Chris pickup the vehicle at 9pm on the busy holiday weekend. I don't know what I would have done as all the shops and most repair facilities were closed..i might still be sitting there.. It's very difficult to find decent customer service these days and I feel fortunate that I was able to reach out to CR Towing to save me in such a upsetting and dire situation. Thank you Crystal and Chris for your professionalism and guidance.
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August 2023 by Ashlei Tave
ABSOLUTE WORST EXCUSE FOR A BUSINESS EVER! Crystal however was very helpful, respectful and tried to smooth things over apologizing for her husbands rudeness. But rude wouldn’t even begin to describe this jerk. After quoting us over $1200 to come repair a part on our trailer (which was a total gouge but we had no choice since we were stranded), we asked Chris if he had a time frame we could expect him. We quickly realized he doesn’t like to do “time frames” and decided he was not going to come help us after already making us wait for 2 hours to complete another job. When we called Crystal to see what the issue was, he had lied to her saying he could hear people panicking in the background and he didn’t want to deal with drama. WE NEVER EVEN SPOKE TO HIM ON THE PHONE! Just through text. Like others have said in their reviews, a sorry excuse for a man. Crystal you deserve so much better than him, you seem to want to actually help people. But If anyone needs the help, it’s Chris. Save your time and look for a repair/ towing company elsewhere. I’d give negative 5 stars if I could.
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July 2023 by Alexander Munday
If you find yourself coming across this company for repair work, I HIGHLY suggest you take your business elsewhere.Crystal was extremely respectful.Chris ( owner/mechanic ) is an extremely rude, disrespectful, scam artist.I left my trailer for a week, upon agreement with Crystal.After a week I go to pick up my trailer and come to see ABSOLUTELY NOTHING was done. Only to be charged by Chris 400$ for a 2 hour diagnostic.When I asked for an explanation of the work done during this “diagnostic”He got extremely irritated and rude. Proceeded to pull his tow truck in front of my truck as if I would cowardly run from the bill, and stated “no one would believe me” as I told him what he was doin was wrong, cowardly, and immoral! His response was to insult me.I suggest you look through the other reviews and you can see for yourself I am clearly not the only person he has cheated and disrespected. It took everything in my being to walk away from this situation without a physical confrontation. Don’t allow yourself to be cheated by this sorry excuse of a man.Sincerely,Local Fire Engineer.
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July 2023 by Robert Chavez
Crystal was an awesome help, very good people and experienced in what they do.
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June 2023 by Lance Henslee
Great business, honest hard working folks. Mobile mechanics, and towing. Chris is a really smart talented mechanic, Crystal is great with the logistics and business. Highly recommended ?