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December 2023 by marie sasson
They are very unhelpful and rude. Did not update the dmv when we paid off our loan. This bank is very unorganized
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September 2023 by Travis Jackson
Some staff are cool but other staffs always on their damn phones. Cmon now
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December 2022 by Maureen Jacobs
They need to put better signage on the outside of the building on the sides. All two staff were helpful and kind.
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December 2022 by Paula B
The staff was always friendly and very helpful.
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July 2022 by Michael Martinez
Staff nice and helpful and always a pleasant experience going here.
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March 2022 by Dawn N.
I have been going to this credit union for over 30 years. It has moved locations over the years but one thing hasn't changed and that's their outstanding customer service. I have always been helped promptly and courteously. My daughter and son now both have accounts at this credit union. I'm excited to see what their new location will look like next to Topper's Pizza on the corner of Callens and Telephone Rd.
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January 2022 by Philip Gleason
I have been a member since 1987 and they had two teller windows over by the bowling alley. The staff is the BEST, friendly, knowledgeable and it has ALWAYS felt like family!! THE BRST Credit Union in Ventura County!!
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January 2022 by Maricela Jauregui
Friendly bilingual staff. Love how they know you by name. Can't go wrong banking here little to no fees and great loan rates.
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December 2020 by Ellen A.
I've been a member with CSFCU for about six years now and I couldn't be happier! They are always friendly and inviting, and even helped me build my credit when I didn't have any and that was in the beginning of me being a member! I love their Christmas club savings because it helps me save every year for the holidays. Definitely recommend!
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September 2020 by Raul Hernandez
Best customer service in their
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December 2019 by Ma. De Jesús Ricarte Puente
The guy that works there is really rude .... I think he’s name is Jose ... really bad service
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April 2019 by Daniel Garcia
The female loan office who was working today was rude to my mom. Not the first time she's acted like that ether . If she doesn't like her job she should work somewhere else . If she needs documentation she should explain why the documents are needed without an attitude.
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February 2019 by M. Crawford
Inconvenient hours. Unfriendly staff. Horrible customer service. I would recommend finding a financial institution with a better reputation in the community.
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December 2018 by Randal B
AVOID THIS PLACE...unless you want incompetent and lazy people mishandling your funds. They use outside vendors to monitor and process information and the tellers appear to have maxed their education out in junior high school. If you purchase something at a store they don't "approve" of they block your account and leave you in the cold until you call their outside vendor to assure that you bought some gum. I had been a credit union member since I got my first account in grade school. They have lost their path furing yo be like banks. This place is poorly managed and there's no accountability. DO NOT GIVE THEM YOUR BUSINESS. There's a reason most public employees don't bank here. INCOMPETENT BUFFOONS
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November 2018 by Roberta W.
As of November 2018 I paid off my loan.. If Danny hadn't given me such inspiration and hope I honestly do not believe I would have done it. Thank you for all your help and support
