-
October 2024 by Carl Armstrong
I have been there 3 times and they are excellent.
They are very professional and caring. Cannot say enough!
-
September 2024 by Logan Grenier
Great Place! I’ve always seen Ashley the NP. She makes me feel comfortable and has always helped me with my needs.
-
August 2024 by Paul Coletta
This was one of the best experiences I’ve ever had in healthcare, I needed an x-ray and was in and out of the facility in about an hour. Alison, the attending PA was such a pro as well as the rest of the staff. I wish I had one of these in Marin
-
August 2024 by Alex Merritt
I went in to get my shoulder / collarbone checked out / x-rayed after a minor car accident. I was told that Cottage, "would prefer not to get involved." They didn't even take my vitals, told me I had to go to the ER, and showed me out. I would say I didn't like the way they treated me, but they completely refused to treat me at all.
-
August 2024 by Ciara B
I brought my son in because he was having bad stomach pains. They tested him for the flu (negative) and I was told there was nothing more they could do and to go to the emergency room if they continued because they didn't have the equipment to see if anything was wrong in his stomach... totally understandable. Then I was billed $494.00!!! I tried to fight the cost and was told the billing department couldn't assist in the charges and to call the Ventura location directly. I called 4 times over 4 months and was told someone would call me back. No one ever called back and then I received notice that they were sending me to collections! I finally put though the request for a review from their billing department, who said it was being reviewed and someone would call back. AGAIN NO ONE CALLED BACK. This has been going on since February (6 months!) and I just called to find out it was actually reviewed and "the bill is accurate" and there is nothing they can do. $494 for absolutely nothing!! I'll definitely never come back here. Also, the wait was just under 2 hours for the appointment as well... So a heads up there too. Good luck if you choose to go here.
-
August 2024 by Michael Not Mike 805
First time to an urgent care and was pleasantly surprised at how easy it was. The entire staff was outstanding! Easy and effective check in and insurance approval! Clean and quiet facility!
-
July 2024 by Janell Barlow
Mayra and Amy were awesome. Great staff and location.
-
July 2024 by Adam Giacopuzzi
We took my daughter in after being stung by a sting ray, she had a deep laceration on her foot. The NP, nurses and staff were incredible. Not only did they do a great job taking care of my daughters medical needs, but they were so caring and sensitive to her nervousness about getting stitches. They went above and beyond to turn a potentially bad experience into a positive one for my child. This is a top notch facility and I was truly impressed by the care we received.
-
May 2024 by Jennifer Cooper Finnerty
The best, most professional experience. I’ve visited twice and both times the care was excellent. I scheduled an online appointment the night before and got it first thing the next morning. I was seen & picked up RX at nearby pharmacy within 45 minutes. The facility is very clean. Thank you for providing excellent care to the community.
-
May 2024 by Nikki K
Never judged me just helped me get better <3
-
May 2024 by Nancy W
Clean and modern facility with excellent customer service and care. The Nurse Practitioner was thorough and knowledgeable, providing knowledge of my child’s condition and reassurance. Entire staff was cheerful, made us laugh many times, you can tell they love their jobs and helping people! We will definitely return if the need arises!
-
May 2024 by Veselina Katsarova
I have very bad experience when I visit today cottage urgent care. The facility is modern and new but the service is very poor and slow. We waited 1 hour only to fill out documents and 1 more hour for them to provide test results that’s only take 5 minutes.
Never visit this place they will waste you time.
-
April 2024 by Joe V
Receptionist who told her colleague not to answer the around 530 was really rude to my wife. My mom worked in this field and was professional 247 unfortunately this lady can't say the same I know a few executives from cottage who will know my review too.
-
April 2024 by Trinity Powell
Have had good experiences here, ability to make an appointment is a plus.
-
March 2024 by Al Rodriguez
This Urgent Care site has good signage, is well lit and laid out, and has engaging and friendly staff. Their NP is top notch and provided excellent and thorough care to my very ill wife. We left w/a thoughtful tx plan and clear instructions on the use of the prescribed medication.
We arrived in mid-morning as walk-ins which I would advise against. Cottage prioritizes its scheduled patients over all walk-ins and as there is only one practitioner, we experienced a wait time of 1-2 hours. The scheduling tool is easy to navigate and quick to complete.
