-
December 2023 by Seth Shannon
They did a great job packing for my military move. No complaints here!
-
September 2023 by Tommy Vercetti
Amazing!!
-
August 2023 by Molly Vise
Really disappointed with the cost for value here. 1 bedroom apartment 1 person, moving 9 miles down the road. Perhaps because of this easy move they assigned me their "C" team, who showed up ready to complain that there were 3 flights of stairs and no elevator at my apartment complex. One showed up assumingly hungover or sick and made it a point to use both old bathroom and new bathroom to relieve himself of that. The move took all day with 4-5 people whereas when I did a similar move the year ago, IVL took half the time for the same packing & moving with 2 people, without complaining the whole time.They managed to drop my new desk down a flight of stairs, completely ruined that. Took forever to replace. Scratched all my walls up in the process. Corners on 3 of my tables are scratched, dented and damaged. They managed to actually lose a few smaller items, which is really impressive since they are the ones who packed them.They didnt want to take a part a couch to take upstairs, so out of frustration and exhaustion, they just hauled off a brand new $800 couch.After all of this, they had the audacity to complain some more about my tip on their way out of my apartment building.Unsurprisingly, I have had no response from the insurance claim I submitted to their office months ago, with no comment on the awful experience I had.I thought nearly $2000 for a same city, 1 bedroom pack and move was a lot, but I paid for what I thought would be a low stress, convenient and efficient move. What I got was the most unprofessional, sloppy move I've ever experienced. I should have just paid someone to help me move it myself at this rate.Find a different moving company that values its customers and their belongings.
-
July 2023 by Molly V.
Really disappointed with the cost for value here. 1 bedroom apartment 1 person, moving 9 miles down the road. Perhaps because of this easy move they assigned me their "C" team, who showed up ready to complain that there were 3 flights of stairs and no elevator at my apartment complex. One showed up assumingly hungover or sick and made it a point to use both old bathroom and new bathroom to relieve himself of that. The move took all day with 4-5 people whereas when I did a similar move the year ago, IVL took half the time for the same packing & moving with 2 people, without bitching and moaning the whole time. They managed to drop my new desk down a flight of stairs, completely ruined that. Took forever to replace. Scratched all my walls up in the process. Corners on 3 of my tables are scratched, dented and damaged. They managed to actually lose a few smaller items, which is really impressive since they are the ones who packed them. They didnt want to take a part a couch to take upstairs, so out of frustration and exhaustion, they just hauled off a brand new $800 couch. After all of this, they had the audacity to complain some more about my tip on their way out of my apartment building. Unsurprisingly, I have had no response from the insurance claim I submitted to their office months ago, with no comment on the awful experience I had. I thought nearly $2000 for a same city, 1 bedroom pack and move was a lot, but I paid for what I thought would be a low stress, convenient and efficient move. What I got was the most unprofessional, sloppy move I've ever experienced. I should have just paid someone to help me move it myself at this rate. Find a different moving company that values its customers and their belongings.
-
March 2023 by Truth Mireles
It’s the best place for finding help when moving.
-
March 2023 by Gilbert Mireles
It’s the best place for finding help when moving.
-
November 2022 by D K
They approach their job diligently and professionally.
-
October 2022 by Jake Coert
Coast Transfer & Storage was responsible for handling our military move.Susie, who was great to deal with, was very helpful but everything else regarding the move was just disappointing to say the least. The movers were unprofessional and their household goods inventory was put together in such a sloppy manner that many items were missing or left off their list entirely. If you are presented with this company as an option for your PCS, be ready to spend an exorbitant amount of time ensuring that they haven’t made errors or it will end up costing you when it comes to replacing missing or damaged items. It was their errors that have left us unable to file claims that will allow us to see any compensation for the items that went missing under their supervision.Their lackluster effort when it comes to moving military members just shows that they are counting on your claim officer to pick up the slack.In the end, we just cut our losses. I’m sure that their attention to detail is significantly higher for private clients but for those who need a military move done, do whatever you can to have another company in the area do it and save yourself the headache.
-
August 2022 by Michael Niell
I HAVEN'T SEEN TODD AND HIS FAMILY IN A WHILE AND I RECENTLY STOPED BY TOO SAY HELLO...THIS IS ONLY 1 OF THE COMPANIES THAT I HAVE WORKED FORE IN THE PAST...MY LONG TIME FRIEND JOEY IS ONE OF US STARTING IN THE PROFESSIONAL MOVERS IS HEADING FORE RETIREMENT SOON...TODD AND HIS FAMILY ARE ABSOLUTELY HONEST AND DEVOTED AND PROFESSIONAL AND WE HAVE ALL GROW UP IN THIS WONDERFUL COUNTY OF VENTURA...I WOULD SAY IN MY OPINION THAT THIS COMPANY STANDS OUT HERE IN THE BEAUTIFUL CITY OF VENTURA CALIFORNIA...THERE IS NO JOB TOO SMALL FORE COAST MOVING & STG...AND THEIR DEDICATION IS ABOVE AVERAGE...HOW DO I KNOW THIS...IS BECAUSE I HAVE WORKED FORE THEM IN THE PAST AND I LEFT AFTER MANY OF YEARS SERVICE THAT I HAD TO STOP BY AND SHOW MY FACE AND GREET THEM WITH LOVE...THEY HAVE BEEN A VERY BIG BLESSING IN MY LIFE...AND NOW THAT I AM RETIRED...I STILL WANT THEM APART OF MY LIFE...I SHALL ALWAYS REMEMBER THAT THE LOVE AND RESPECT...I MUST ALWAYS GIVE BACK TO THE COMPANY THAT HAS GIVEN ME SO MUCH WORK AND BELIEVING IN ME...THAT I AM SO SO THINKFUL FORE THEIR LOVE AND GRACE IN MOLDING ME INTO A PERSON THAT I AM TODAY!!!"MAY GOD ALMIGHTY CONTINUES TO POUR OUT HIS WONDERFUL LOVE AND BLESSINGS TO US ALL"...MICHAEL ANDREW NIELL...
-
November 2021 by Aly Pastorella
WORST MILITARY MOVE OF MY LIFE!Our stuff was packed out in July and now it's November and I still haven't received it! They almost never answer the phone and when she does she has no answers at all. OH and to top it all off I was just contacted by a young man who received MY couch in his household goods shipment! This company doesn't care about the customers at all
-
August 2021 by Jamie Dunne
The military picked this company to move my husband and I's belongings to Virginia back in February. The two men that packed up and loaded our belongings were amazing. They were professional and took care of our belongings. They explained the process and made us feel reassured, for this was our first big move. Nothing was lost or broken on delivery day.
-
August 2021 by Mc Alan Pacumio
unreliable, slow to respond, and clueless.
-
July 2021 by Charles T
Our move was an unmitigated disaster as a result of mishandling, poor communication and horrendous customer service. It’s critical however to understand the impact of this delay. The move was to relocate my 92-year-old mother from Southern California to the state of Washington. Due to health and other serious concerns, it was important the move proceed smoothly. For that reason, we made it clear from the first conversation that the furniture must be delivered on Thursday 5/13. With that requirement, Coast Transfer and Mayflower selected the furniture pick up date of 4/30. I flew from Minnesota to California to help my mother make the transition. On Monday 5/11 we flew to Seattle and on Tuesday 5/12 we drove to Spokane fully expecting the furniture to be delivered the next day, 5/13. The afternoon of 5/12 we called to find out what time the furniture would be delivered only to be told all the furniture was still in California. The move of the furniture hadn’t even started! I fully believe that this disaster wasn’t discovered until we called to check the status. With no other options, I extended my stay since my 92-year-old mother could not be left alone. Over the next week we incurred an additional $3,200 in hotel and meal expenses. These unnecessary costs could have been avoided if they had done either one of two things: 1. If they did what they committed to and move her furniture on time, or at a minimum 2. CALL US and let us know of the delay before we traveled. By not even telling us of the delay until after we had traveled to Washington is inexcusable. Throughout the process all we received was lip service. Not once did they initiate a call to us. All communication was us calling them. My firm impression was that they just wanted us to go away. Be warned, NEVER use Coast Transfer or Mayflower.... Read More
-
May 2021 by Brigette T.
Excellent service provided by the entire team, from start to finish. We hired this company to help with our office move, and couldn't be happier. The movers were very thorough and accommodating with us while we were short staffed, would definitely recommend!
-
October 2020 by Gale U.
Beginning to end - the entire process was professional and on time! Our Move Coordinator Suzie consistently went above and beyond! Great experience!!
