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October 2024 by Bryan Gallegos
Christian, the manager, will be late to open up the shop and blame it on traffic. He recommends to go elsewhere if you value your time and money.
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October 2024 by memo zakaria
I came to get a tire alignment here and the employee named Bryan was very unhelpful and rude. he tried to charge me for a brake pad change too which I did not need & just got done at my dealer… After i told him this i heard him mumbling what i thought was an anti-semitic remark but i cannot be sure. DO NOT come here if you do not want to get ripped off and insulted by amateurs who should not be employed.
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October 2024 by Jordan Shively
I was running very low on my brake pads, and started to hear metal and metal, ignored it for a couple weeks which I will never do again.Because I realized more damage if you don't attend right away.
That being said, I was far from home and I knew I could not drive another single mile without knowing my car would fail, prior to this, I have been researching break shops for cars for weeks and months, with no hope. Then today I look up, look to my left and there was just tires, i go online to see if I can schedule an appointment.Same day same time appointment, within 2 hours.
They had me in fixed all four brake pads, all four rotors, and for an amazing price, a price that i've never seen cheaper elsewhere. Below nine hundred dollars, that's outstanding.
This whole process made me acknowledge Just Tires, and we'll be going back for all my car.Needs.
Jose, at the front desk, calmly helped me. Through this process, insuring me, this can be done within hours. So helpful he was. The store manager christian, besides his
Addictive charm, he was so knowledgeable, patient, was having creating a fun space making sure all the other employees needs were taken care of as well as that clients as well as himself.
The whole energy was outstanding. I recommend going to Venice location, just tires or any location of just tires. I bet they are all is great, but venice is the way to go!!
Thank you so much again!!
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October 2024 by Kate Mills
Really helpful service - we had a tire with very low air pressure and were rushing to the airport. They proactively checked all four tires for no charge and ensured we’d be able to get to the airport safely in time for our flight.
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October 2024 by Q CD
Jose and Brian were really helpful and kind. I had to patch up my tire from a drill bit and they looked out for me. Great service.
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September 2024 by K13 Production
I had a horrible customer service because of store manager Christian Smith. He screamed on me with rude and unacceptable words for no reason , disrespectfully, he does not respect his clients, does not respect the place where he works. I do not recommend this place because of him
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August 2024 by Tara Medina
FIRST OF ALL IF THERE WAS AN OPTION TO COMPLETELY IGNORE ANY STAR RATING THIS WOULD DEFINITELY BE APPLIED. Reason being was denied to fix my bought by "JUST TIRE COMPANY" flat. The inept employee stated the nail was too big without even pulling it out or explaining company policies. JUST A FLAT OUT NO.(Hardy harr har) AS YOU CAN SEE FROM UPLOADED PICTURE THIS WAS ABSOLUTELY FALSE. THANKS TO JUST TIRE IN CULVER CITY ON SEPULVEDA ,WHERE I NORMALLY GO. Also the store had the security gates still closed on the street entrance, very unprofessional and it was a little after 8:00am on July 17th 2024. Terrible atmosphere and inept employee.
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August 2024 by Jonny H
Great service. Replaced leaking passenger valve stem for only $15. They saw that the driver side stem was starting to crack and replaced it free of charge!
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July 2024 by Bachar Alalami
I loved this place for HONESTY wanted to fix a flat, 3 other places recommended buying 4 new tiers without even looking at the car while Just Tiers was surprised looking at the tiers and asked if anyone looked at them, and he stated all are like new and fixed the flat for $35 (2 Nails) .
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July 2024 by Надежда Шарыгина
I used to always change my tires and oil here, when you change the oil the service includes checking the battery. The last time after such a check, 3 days later, my battery died in the middle of the road and I had to call a tow truck at night. This is an unfair attitude towards customers and I don’t want the next time my wheel falls off on the road while driving. They have lost a customer forever.
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June 2024 by Jaime Nack
Just Tires is a gem. Had a flat on a holiday weekend and Christian was patient in working through a solution to get a replacement tire from another store. He was so kind and helpful throughout the process. I’m super grateful!
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June 2024 by Catherine M
Horrible experience. They tried to upcharge me on everything when I came in for an oil change, including calling me to say they could replace my tires for another $1K. What's worse is they told me they put air in my tires like I asked but then I noticed the gauge was low. I went back inside and was told that I need to drive for a few minutes for the tire pressure gauge to update. I drove for 15 mins and still no change. When I came back the manager was both dismissive and unapologetic that his team lied to me about a service not being complete. He then dug in his heels claiming that "no one would put air in your 9-year-old tires as a liability." He took no responsibility for the lie nor did he apologize for the inconvenience and lack of transparency in communicating what services could or could not be done after I paid for the most premium oil change. I called Firestone in Marina Del Rey to fact-check him, and they said they would happily put air in my 9-year-old tires and to "come down to the shop anytime." I deeply regret doing business with this location and would strongly advise against it. Horrible management and I left feeling like the quality of work was questionable -- why deal with people you can't trust and who clearly cant be open and honest?
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April 2024 by lol omg
Great and friendly service. Sometimes it gets full, making the wait time more than an hour.
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April 2024 by Natalie Courtright
Just tires IS THE PLACE TO GO!!! I wish I could give them 10 stars!! I needed to get 4 new tires for my car (woof) and after calling many tire shops, Just tires had the best pricing and quickest service. Every single one of the employees were BEYOND helpful. I cannot praise how amazing the service was here at Just Tires. I am a younger woman and it felt like it was my own father helping me out with my tires which I really appreciated. I felt as though I was getting fair pricing with 10/10 service! They really took care of me at Just Tires and I will never be going to any other tire shop in LA. If you are looking for car service in LA, this is the place for you...trust me.
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March 2024 by Saksham Jain
Good experience, cordial and helpful staff.
