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January 2024 by Spencer Jacobson
Came in to do a wire. Wire never sent with no explanation. Possibly the worst bank. Keep your money safe elsewhere.
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October 2023 by Rafael Carbajal
The employees are mean and aren’t willing to answer your questions if you’re having trouble
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October 2023 by Vincent BenNett
Always prompt and professional service at this location. The team is personable and willing to go out of their way to assist!
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March 2023 by Liza P.
a dull bank, constantly empty and all the booths are empty, the service that they gave me was not the best. I came to replace the card, but they did not help me. suggested to go home. call the number shown on the card. great help thanks
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October 2022 by Shamael A.
There’s always a very welcoming atmosphere at this branch, Nancy goes the extra mile to make that possible. Today Fatima and Camren worked together to get an issue solved with my account, and i couldn’t be more grateful for this excellent staff.
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October 2022 by Ronnicher W.
I came in to withdraw money and Camren helped me. He was so friendly and welcoming. As this was my first time coming to this Bank of America. His smile is so welcoming. Nice and friendly environment for all workers!
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June 2022 by Tomer R.
Wrist stuff ever super rude and unprofessional! They never really helpful they keep saying do it online so why are they keep getting paid?!?
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June 2022 by Dema P.
Would give them zero stars if possible. Have been coming here for over 7 years and they wouldn't give me change bc it Was 1 minute after their closing hours yet I was inside. Cynthia was the manager she was completely rude, had zero customer service and wouldn't service me for a simple $100. BANK OF AMERICA DO BETTER.
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March 2022 by leslie hernandez
I wish I could give this place a 5 star but some of the tellers that work there are not very helpful. I lost my debit card and the girl with the pink hair refused to help me. However, Jason Seltzer is a 5 star man! He is by far the the best guy working there. Great attitude and customer service!
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January 2022 by aran murphy
No manners, rude, and charged me a fee for cashing a check. Despite the fact that I have an account and she was too lazy to find it. Fire your bank manager and train your people right. Treat every person that walks through the door like a client, rather than a transaction.
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January 2022 by Wyatt Moore
It was 230 pm and there was nobody inside the building. I saw am employee milling about inside for about 30 seconds before show was gone. The doors were locked, I couldn’t walk inside. Awful.
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October 2021 by Oxana Deryugina
I did not solve a very small issue in this bank for a small amount, too much poking around in vain, but I successfully solved it in another branch of this bank. Employees and manager make it difficult for clients to work from scratch! Such an interesting team gathered there! Friendly guys who pick the brains of customers and get high!
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October 2021 by L. W.
Absolutely everyone is rude, even when it’s completely empty. Especially Erwin.
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October 2021 by CollardGreens & CornBread
Went to this bank 2day..customer service which were mostly women and 1 male were not helpful or customer friendly.. i use to like this branch ALOT...boy that has changed
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July 2021 by Al Cordova
Excellent place in Venice to do your banking