-
October 2024 by Chris Walker
This is my go-to spot for secure package delivery. Fernando is your main man for anything packing or mail or shipping related.
-
March 2024 by vasti schuman
He is a good person, God bless him, he always takes care of you with a big smile and is very kind, he always helps me ???
-
December 2023 by Amy L.
Always so helpful and dependable! Thank you for always helping with my shipping and arrival packages. Nice to know especially doing the holidays my packages are safe.
-
November 2023 by Wm B.
Fernando is awesome. Before this place I had a different mailbox place and the difference is like night and day. Not only does he go above and beyond in terms of reliability, but in the last 2-3 years various shippers have lost track of the occasional package, and Fernando can somehow always track them down! He seems to know people at the USPS, UPS etc which is very helpful. I really can't say enough good things about this place. Also he accepts outgoing mail (very helpful since the Post Office won't even take envelopes after hours, anymore); and sells mailing supplies and stamps. This is a very well run business. (Oh, and parking is easy too).
-
September 2023 by Jason Elliott
I had a fantastic experience with West Coast Mail Center! Their team went above and beyond to assist me with packing and shipping my package. Not only were they incredibly efficient, but their attention to detail and friendly demeanor made the process a breeze. I highly recommend West Coast Mail Center for their outstanding service and professionalism.
-
August 2023 by Jason E.
I had a fantastic experience with West Coast Mail Center! Their team went above and beyond to assist me with packing and shipping my package. Not only were they incredibly efficient, but their attention to detail and friendly demeanor made the process a breeze. I highly recommend West Coast Mail Center for their outstanding service and professionalism.
-
May 2023 by Hakan Demirci
The guy is smoking inside and difficult to deal with, I don’t recommend
-
May 2023 by Ash T.
The guy was super hard to deal with and he was smoking outside and brought the cigarette inside without putting it off. I don't recommend
-
March 2023 by Diana H
Terrible service. I don’t want to get anymore service in this place!!!!!!I showed him my ID with the name after I got marriedAnd I wanted to show him a picture with the ID of the name before I got married and he didn’t wanted to see it and he say it’s not helping anyway .I gave him a tracking numberAnd I showed him the email and still didn’t want to give me my packageBy the way, he called me Loco he think people doesn’t understand Spanish.He call to the guy to take the package and to drop it in my house and he didn’t want to tell me when this guy supposed to come or to give me his phone number .So he keeps saying that he tried to help, but he didn’t try to help at all !!!
-
December 2022 by Dylan E.
This place was great! I had to return a package with DHL and didn't know how but the owner helped a lot!
-
November 2022 by Chrystina
Excellent customer service goes above and beyond to help make sure pkgs are safely received and delivered promptly and properly.
-
November 2022 by Christina Torres
Excellent customer service goes above and beyond to help make sure pkgs are safely received and delivered promptly and properly.
-
September 2022 by Sandra H.
I have been a HAPPY client of West Coast Mail back when they were across the street from their location now. They have always been friendly and reliable. I remember when the pervious owner had it which I only meet twice. My go to person has always been "Fernando" he's always been pleasant, helpful and kind. During Christmas I get a LOT of packages since I don't really go to stores because of covid. I sometimes can't get to the location due to my job. He has always been nice and I know it may be an inconvenience for him at times because he needs the space for other clients. (I'm doing better with that lol) however, he has always kept his smile and handed my husband my packages and always tells him to tell me HELLO. If you need a mail box, or don't want to go to the post office (face it these days who does) then I would suggest to go and give WC mail your business. Thank you Fernando for Many MANY years of Service to us. Sandra "Sam" & Dennis
-
August 2022 by Vernon N.
If I could file this complaint against UPS online, telephone and West Coast Mail Center in Van Nuys with zero stars, I would. I am an older mature adult who due to COVID- MONKEYPOX- AND now the new and more virulent swine flu was forced to move my formerly brick-and-mortar Educational Consultancy to my now converted home to office, 1.) The electronic notice dated 8.12.2022 appeared at 2:45 pm Saturday 8.13.2022 sayin the package was delivered exactly when I went to my USPS LOCKED box monitoring my Internet radio broadcast via bluetooth at 12:45 pm. If anyone would have knocked on my door, I was home and could have received an essential delivery! Now I won't get the item needed to represent a client preparing to advocate with evil empire LAUSD. WAS THIS INTENTIONAL?!? Trust and believe it fits with the past 5 years of craziness ( 2014 to 2022, and counting). I will not ever do business with anyone only offering UPS as a delivery option (NEW EGG). UPS =BAD FOR YOUR BIG BUSINESS WITH small businesses.
-
June 2022 by Kimberly F.
Super friendly service! Don’t let the outside fool you! Very clean and organized inside. They totally look out for you - like family! Great sense of community!
