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December 2023 by Monica Zamora
I tried to open an account for the first time in this bank. Came in and I was lost, there was no greeting or guidance. This location is understaffed and too long of a line. After waiting nearly 1 hr, I was told I needed an appointment to be seen and the next availability is until 2 weeks. Unprofessional and no communication at all.
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October 2023 by Mickey Wayne
DO NOT BANK HERE- there was a fraud on my account and they tortured us trying to talk to a banker and then they even denied I was a signer on the account. This place is horrific. $8500 was taken from my account and they treated me like garbage like ots my fault the honor fake checks!!!
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April 2023 by Arash Farrokh
Worst Wells Fargo ever. Long line and there is no one to help in the middle of the day! Don't go there! It happened to me many times.
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February 2023 by Jonathan L.
Don't bank here , as a matter of fact, im closing my account and moving to any other bank that can actually do anything...I feel bad for the tellers here because the rest of the staff is fat and lazy...
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January 2023 by Peyton C.
This is the worst Wells Fargo ever. Hire more tellers you cheap company. This is literally an hour ordeal any time I need access to a bank teller. And the sad thing is there are always people sitting at desks or in the back walking around. Come help the 20 person line!!! Insane. Literally dread coming here at all costs. Experience here convinced me to close my account here as soon as I possibly can.
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September 2022 by Linda Gutierrez
Extremely LONG LINE! Sadly it’s the nearest Wells Fargo so have no choice but to wait . I don’t understand how they can’t have more bank associates at the windows when this is a CONSTANT issue here ! Long waiting’s ! You always have ONLY (2) bank tellers for a line curbing out the building . Been here everyday of the week and it doesn’t matter the time THERE IS ALWAYS A LONG WAIT ! You would think after so many reviews REGARDING THE SAME ISSUE this would be resolved .
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September 2022 by Lupe Montes
A very rude teller there named Maria. She's rude to my husband every single time he goes in there to cash/deposit his check. I don't know what her problem is with my husband. He's Caucasian and I'm Mexican American. We have a joint account there and we only needed one debit card which is under my name. But he's on the account as well and she is always scolding and questioning him why he doesn't have his own card! All she has to do is verify his identity with his drivers license but she makes it extremely difficult for him and now he doesn't want to go back to this branch. I tried 7 times to call this branch to speak to the supervisor/manager and no one answers the phone. So, I had to reach out to corporate to file a complaint against this very bitter lady Maria.
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September 2022 by Linda G
Extremely LONG LINE! Sadly it’s the nearest Wells Fargo so have no choice but to wait . I don’t understand how they can’t have more bank associates at the windows when this is a CONSTANT issue here ! Long waiting’s ! You always have ONLY (2) bank tellers for a line curbing out the building . Been here everyday of the week and it doesn’t matter the time THERE IS ALWAYS A LONG WAIT ! You would think after so many reviews REGARDING THE SAME ISSUE this would be resolved .
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August 2022 by Julie V
Wells Fargo has Slow ? services.. long lines.. they always have only one teller at the time... .. doesn't matter where you go every single wells Fargo bank have the same slow service in California.? ? ? ?
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July 2022 by Daniel Kenney (BE THE BEST YOU)
Waited for almost an hour in line, a few elderly people because probably physically could not wait for an hour. One no man was passed around because the machine wouldn’t give him money, We all over heard he had enough money but was still not helped out when I left. Another lady complained right before I went to the counter and said “why is there only one person working behind the counter? I am in banking too this is ridiculous”, And the manager was extremely rude in response. The manager did not lift a finger or help one person, the entire time I was there. She came out of the break room and just started making excuses rudely to everybody waiting after strolling from the back the entire time and did not ever help the lady at the counter. Why is nobody helping the one Taylor and making it impossible for elderly people to do their banking? This is wrong!
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July 2022 by Alexandria C.
Absolutely the worse Wells Fargo I have to been to. The line was out the door and they only had one teller working.
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July 2022 by Wock S.
Worst bank ever go to chase bank this bank sucks 40 mins to cash and check and I couldn't even cash it since I don't have 2 FORMS OF ID . Literally 20 people in line since they only have 2 tellers open on a Friday !
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June 2022 by S V.
This is the worse branch that I have ever been to. Usually ther is only one teller while there are more than then people standing in line. Today I go in there I am told that it is only ATM service only and that there are no tellers today. The employee that told me this is sitting in a chair on his phone! What kind of bank it this! They deserve a big zero star!
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June 2022 by Junior Gomez
This bank kept giving me appointments and when I arrived there was no bank teller, very unprofessional.
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June 2022 by M Me
The WORST WF ever!!!!!!!!!! The line is wrapped around the building literally. This place is a nightmare. I'm sure there is probably only one banker for the 11 people in line. Incompetence..... it's not like this further up the street in Sherman Oaks. Very very questionable service in a predominantly Latino neighborhood. Ended up just going to the bank across the street thank God I have an account there 0 line 0 waiting.
