-
July 2024 by Ed Beauty
I visited the Walgreens on Coldwater Cyn in Valley Village to buy Propane and exchange a tank of Propane that had a faulty valve that I had purchased a few weeks prior. The cashier at that time was Lucia, who apparently loves her job and it shows. She was extremely polite, friendly and professional . I was on my way in minutes. Thank You, Lucia for making my day a little brighter.
-
May 2024 by Mia Cooper
i really needed to get vaccinated for an emergency travel trip and they called be 10 minutes before my appointment to cancel and say they don’t have the vaccines!! (i ordered them months in advance from walgreens but they decided to wait until 10 minutes before my appointment to notify me that they don’t have it. what a joke.
-
April 2024 by Bunny Doo
just so everybody knows the store now closes at 11:00 pm
-
February 2024 by Joe Bratcher
Highest praise for the pharmacy and its employees. Professional, knowledgeable, courteous.
-
February 2024 by L Vl
This Walgreen’s FedEx Poin location STEALING PACKAGES FROM THEIR CUSTOMERS.Don’t ever try to ship to this FedEx point location, package will disappear.I have shipped a package to this FedEx point and package has been stolen either by FedEx driver or Store employees. Disgusting
-
February 2024 by jill abatemarco
I would give this store less than one star if I could. A new cashier told another cashier that he was to call a manager for gift card transactions. The second cashier said that they themselves could take care of it, leading me to believe he was a manager. the transaction was for $500 in gift cards, but the system allowed my card to purchase only $300 worth of gift cards. Never the less, Walgreens charged me $500 for a total of $300 in gift cards. How can that happen?? I asked for a manager who came out seeming to be annoyed and he told me that the system only allows for the purchase of $300 in gift cards and it may be a limit from my bank. Essentially, he told me nothing we did not already surmise. He was dismissive and reluctant even to look at the transaction. The ONLY person who tried to give me more information was a third cashier who knew more than the manager was willing to share. Disgusting customer service.
-
January 2024 by Jill a.
I would give this store less than one star if I could. A new cashier told another cashier that he was to call a manager for gift card transactions. The second cashier said that they themselves could take care of it, leading me to believe he was a manager. the transaction was for $500 in gift cards, but the system allowed my card to purchase only $300 worth of gift cards. Never the less, Walgreens charged me $500 for a total of $300 in gift cards. How can that happen?? I asked for a manager who came out seeming to be annoyed and he told me that the system only allows for the purchase of $300 in gift cards and it may be a limit from my bank. Essentially, he told me nothing we did not already surmise. He was dismissive and reluctant even to look at the transaction. The ONLY person who tried to give me more information was a third cashier who knew more than the manager was willing to share. Disgusting customer service.
-
January 2024 by Lucival Oliveira
This store does not open at 6am. It opens way later than that
-
December 2023 by Sarah Z.
Thank you Jose! Amazing customer service. Such a nice guy. Appreciate you. I will be returning
-
December 2023 by Ashley Dean
Beyond the specific incident, this experience has profoundly impacted my perception of Walgreens as a place that should prioritize a safe and inclusive environment for all customers. The racial remarks and the intimidating references to gang-related areas have left me questioning the overall safety of this location.As a customer, I believe it’s crucial for businesses to maintain a welcoming atmosphere, free from discrimination and intimidation. Unfortunately, this experience has shattered that expectation. I sincerely hope that Walgreens takes swift and appropriate action to address these issues, ensuring a safe and respectful environment for all patrons.I remain deeply disappointed and concerned about the events that transpired during my visit, and I believe it’s essential for the management to be aware of the serious impact such incidents can have on their customers’ perception and sense of safety.”
-
August 2023 by Veronica Puente
Always friendly and helpful
-
June 2023 by Dairenn L.
Uniforms? Nope. Name tags? Nope. Good customer service? Nope? Understaffed, yep. Photo department? Totally worthless. Wasted three Hours of my night trying to get passport photos done and they ended up charging me for photos they Never gave me. Do NOT go here for any reason, especially the photo department.
-
March 2023 by Sam W.
Walgreens was always a bad store and bad pharmacy. Poorly run. Glad they are being forced out of state. The employees better start looking for jobs now out of state because no one will hire hire them in CA with Walgreens on their resume. The employees should boycott their corporate headquarters. All Walgreens will be quickly demolished and land used for needed apartment buildings.
-
March 2023 by Mendy P
Lost 1 star due to lines being long. Otherwise, staff is friendly and helpful.
-
February 2023 by Marjan N.
One too many Stars here! No wonder when you walk in it is like a ghost town. Their online vaccine reservation system is absolutely useless. Twice I made a reservation to receive my Typhoid vaccine and twice they called me to tell me the vaccine has not arrived. First time was an hour before my appointment and the second time was two minutes before I arrived for my appointment. This is a corporate/computer system which poorly reflects on Walgreen's system of operation.
