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March 2024 by Katie Keyser
Awful experience for mamas. They don’t let you see the ultrasound during your first trimester.
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March 2024 by Marta Juarez
Today, February 25, about 2pm, I went to the Mid Valley clinic to the Urgent Care room for a consultation. I saw very few staff there, were no patients at all, and when the nurse called me, she called me by the wrong name. I corrected my name and she called me again by the wrong name and then she said but it's you, because you are the only one here. Then she informed me that they could not see me and that its better for me to return tomorrow, Monday, apparently everything indicated that there was no doctor in charge or nurse practitioner. Everyone was there doing nothing.
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February 2024 by Heros Safarian
Where to start? I don't think this place was built on professionalism or decency. An hour wait just to be called and get my ID so they can start processing to give my 2 meds. Have to wait at least another 30 minutes they tell me. Disgusting and third world system.
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February 2024 by Nana Avetisyan
The front desk girl is very unprofessional. No phone ethics. She Hang up on me. I wanted to ask something else too. I guess I’ll go somewhere else.
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January 2024 by Kevv Ohh
I want to thank Dr. Malik Saba at Mid Valley’s Urgent Care for being so patient,informative and attentive. Walked in scared but walked out feeling confident thank you!
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December 2023 by David James Henry
I am convinced all of the negative reviews are from people who either do not know how to read or are so entitled they lack basic comprehension. Whenever you ever go to urgent care anywhere, you are told that they care for a limited number of patients. If you see an empty waiting room, it means the patients are already inside being taken care of. If your issue is more urgent, you go to the emergency room. This is why if you want to go to Urgent Care late in the day, you call first to check availability. Don't be stupid.Also, if you're not literally dying, you are not the priority. If you are waiting for a long time, deal with it. Healthcare workers have limited staff and limited hours. Be grateful for your care, wait patiently, then go home. Whining on Google Maps is so childish and useless.My experience here has been nothing but excellent. The doctors actually listen to me for once, they don't rush me. I've received primary and urgent care here and I prefer it over every other location in LA.
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November 2023 by Aria Ari
It’s horrible I am waiting for 2 yrs now always they cancel the appointments one day before, they say the doctor is not here . So what??? Why r you making appointments then ??? It is waste of time only. Please don’t waste your time ???????????
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November 2023 by Emily G
My experience with Mid-Valley Comprehensive has been over all positive for the past 5 years that I’ve had MediCal. Something I thought is annoying is that when I see any test results have come back from blood work, etc and I have questions about what they specifically mean it has taken a longer amount of time to get an answer from my NP and I’ve had to call in more than once to request an explanation. No one wants to read something in their chart without having the information explained to them.
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November 2023 by Rosciel Gutierrez
Before going I saw the comments posted here but my experience was wonderful. I arrived with my brother a few minutes late for our appointment I was worried but the person at window C on the 2nd floor treated us very, very kindly and made sure that they saw us. Then we saw 3 nurses including the head nurse from the second floor and they were all so nice. Blood work always terrifies me but the lady who did it was very nice with my brother and he said that it didn't even hurt. They checked my brothers eyes too and she was also so kind. The place is very clean. I am very, very grateful! God bless you!
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November 2023 by Robert Wick
This is my spot when on medi-cal for urgent care type visits. It’s free so it’s not as nice as you might find if you paid $100-$180 at a private clinic or if you paid $400monthly for an insurance policy plus copay… not bad
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October 2023 by Jr Tolstoy
This is a large, professional facility that has a considerable number of staff. In my experience of dozens of visits over the past 10 years, they have done a great job addressing a variety of medical concerns. I've seen a number of negative reviews and most don't seem to be very accurate in their description of the facilities or staff... the only thing of note, is indeed, they should replace the main floor seating, apparently the apostery was flawed when new and now looks very worn, yet is only a few years old
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August 2023 by Lillie Clay
This review is for Astrid Pineda, best OBGYN experience of my life. Communicated, and was quick:) felt at ease when I left, highly recommend
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July 2023 by B Cas
Front desk staff just have no customer service. Waited more than 30 mins just to be told its not a walk in service. Appointment based only
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July 2023 by Milton Huerta
My bad experience with this place start with my appointment I make an appointment because I m suffering from back pain for the last 6 months I make an appointment which they booked me on 2 weeks but then they sent me a cancellation appointment one day before my appointment without any explanation no reschedule no reason nothing I’m definitely don’t recommend this place very unprofessional unfortunately I give them all my information including my social security and god knows what they going to do with my information it’s scary
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July 2023 by Suzan Brown
This is supposed to be a healthcare business yet look at the lobby you were forced to sit on these chairs that are so filthy, dirty, and the cheap leather has fallen off so basically it’s soiled now as I notice a man who is wearing diapers once he got up, the chair was soiled and it went right through yet. We are as I said, forced to sit on these chairs because they have no other place look how dirty filthy they are. They have renovated the building yet not the interior. This is disgusting. I stood up the whole time. I was waiting for my appointment because I refuse to sit on these filthy, dirty, soiled chairs.
