The United States Postal Service at 15701 Sherman Way is a reliable and busy location serving many customers. It is known for delivering mail and packages to every home and business across the country, managing over 47 percent of the world's mail with more than 30,000 retail locations. This branch offers walk-in and appointment-based passport services, making it a convenient option for travelers. Customer service inside is generally good, with friendly staff members who are helpful and kind, especially one employee appreciated for always having a smile. However, wait times can be long; some visitors waited up to six hours for walk-in services, and it is recommended to make an appointment, especially for passport applications. The location is also excellent for fingerprinting services, with fast processing times of less than five minutes for appointments, unlike other USPS locations where machines may be broken. Parking can be challenging, but the staff’s helpfulness and quick service make the visit worthwhile. Additionally, the area has helpful signage, and some visitors enjoy the friendly atmosphere, with added conveniences like priority mail supplies and nearby food options. Overall, the USPS on Sherman Way is a dependable place with friendly staff and efficient services once inside.
They lobby is temporarily closed between 8:30pm and 5am during the week
November 2024
I was in, dropped off my mail and out smoothly no problems and no difficulties
August 2024
Charlotte was very kind and helpful. Some USPS people are very mean, not Charlotte, she always has a smile on her face and is very sweet. Thanks, Charlotte!
