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August 2024 by Ahmad Popalyar
They stole our stuff then broke it. Never called us back. They would steal from their sister. I will make sure others don’t get hurt. Jail time.
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August 2023 by Patty M.
If you're looking to hire a moving company My American Movers is the company!! They are extremely professional, great communicators, very punctual, and have amazing employees. We had the pleasure of working with Oscar, Billy & Cesar not once but twice!! We had such a great experience with the company that we hired them twice. Their prices we very reasonable as well!! Highly recommend!!
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June 2023 by Queen G.
Hands down best moving company ever. I recently hired them to move my 3 bedroom apartment from Camarillo to Thousand Oaks . Yoheli made my booking process so easy she answer all my questions. They help me pack and unpack all my household goods. Cesar and Angel did a great job.
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June 2023 by Mal K.
I would NOT recommend them in any capacity. This was the worst experience I have ever had with an out of state move. This company contracts out. Dispatch and the driver were terrible at communication together and with me, absolutely awful, they could not find the correct address and were yelling at me for over 45 min at the gate, timing of the delivery was delayed by hours at my expense due to the previous stop. They asked multiple times if could pay by check or Zelle instead of using a credit card. They charge an extra fee for using a credit card that was not disclosed to me until the payment was due. The initial quote seemed appropriate for a move that was 350 miles. However, come to find out they upsold me at the time of the move stating the initial quote was way under for the amount of stuff I had ( master bedroom closet, living room furniture, dining room table with 6 chairs, and kitchen stuff, and a few cases of wine- not a whole house and no bedroom furniture). They could not figure out how to put the dining room table back together (the legs are wobbly). There is blue stain on my table from the dye on the blanket they wrapped it in. I would save yourself the headache and stress and hire a legitimate company with more integrity in their initial quotes and customer service.
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April 2023 by Cedrick H.
Very efficient and nice guys. Had no issues with our move. They did everything promised and more. If we move again this will be our first call!
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November 2022 by Deebo F.
I wish I could give no stars. We initially made our call to Certified Moving Solutions. Master Moving Inc. picks ups out belongings and these are the third people we have to contact. We got up charged $1000 because we were severely under quoted space which I'm pretty sure was on purpose now. They still haven't delivered our things and we're supposed to be here November 17th. The dispatch said there is a range on the delivery dates and that what I put was the first available date. So why were they not there. She tried to bring up that some tenants are not there on time. So what happens when the movers are going on 2 days late??? I told them we were on the second floor in our new space a month or more before they picked our stuff up. So why do I get a call saying we will have to pay 75$ more? Why couldn't they tell us this when I relayed that information. And the logistics person who calls and tells me this can't send me a copy of the contract. Absolute bullshit. Stay always from these scammers.
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November 2022 by Luis V.
STAY AWAY FROM THIS COMPANY!! I was lucky that I used my intuition when it came to hiring this company. First, they sent quote as APEX CARRIER and they were way cheaper than all other movers I had looked up (almost $80 and hour cheaper), I was surprised and a little suspicious. So I googled this company and nothing was coming up under that name. Only thing I found was APEX MOVING COMPANY but from another state in the East Coast so I texted ERICK about this cause I could not find the company online for any reviews (which is a HUGE red flag), he claimed name is actually under "UP FRONT MOVERS". To me, dishonesty about your company name and your number coming up on my cell ID as "SCAM LIKELY" already has me on guard. Like the old saying goes "If it's too good to be true, it probably is"!! So naturally, not hiring them and going with a reputable company that may be more costly hourly but I know I won't have to worry about fake names or getting screwed!!
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May 2022 by Clara K.
The absolute worst!!!!! They never even showed up for their appointment. Please do not work with these people and save yourself the trouble. Extremely disrespectful and unreliable. They deserve zero stars.
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January 2022 by Farid A.
Oscar, Jose and Jesus were very professional, careful, and fast with our move. They had great communication throughout and were transparent about the cost. I would use them again and recommend them for any moving needs.
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January 2022 by Roy J.
Just FYI if you're looking for movers, you might want to go to reputable company. These guys were a no call no show and we had to make our move on our own. The did confirm a day before but didn't show up on the move date. They also rescheduled on a friend the day of their move as well. Be careful if you book this company.
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December 2021 by DeAnna G.
Oscar, Danny, and Carlos were amazing...they were on time and put everything where it belonged. I appreciate their professionalism. We had a 12 hour move and they had the same energy in the 12th hour as the 1st hour. I am impressed and have recommended them to my best friend.
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November 2021 by Nicola A.
Up Front Mover did an awesome job moving me from Orange County to Moreno Valley. Oscar Carlos and Andrés were great to work with they were efficient and worked well as a team they all have wonderful personality and communicated well every step of the way keeping me informed and getting in my opinion. I would definitely recommend them for your moving job.
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November 2021 by Louise M.
Oscar, Andres, and Carlos were nice guys. They put in a lot of work. Fair price
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September 2021 by Redefyne Moving D.
One of their crews hit our company truck on 9/18/21. The driver refused to hand over his insurance information and tried to bribe the crew with $80.00. After contacting the company via email and phone. I have had no response. Police report has already been filed.
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August 2021 by Khadijah S.
Very kind and responsive guys. Seriously, they followed directions very well. We weren't fully packed and they quickly taped up the open boxes, stacked them and rolled them away. Saved us so much time! They also packed the washer and dryer unit and, a few minutes later, realized we didn't want them so they took them off again. This scenario happened multiple times with different boxes too. They were very understanding. Highly recommend Oscar, Bronson, and Angel!!