4:00 AM - 9:30 PM
14045 Oxnard St, Van Nuys6 AM - 6 PM
303 North Glenoaks BlvdSuite 200, Burbank“customer service was great. Henry was very helpful with finding me a driver that worked with my tight schedule. He answered all my questions and was very professional throughout the process. Highly recommend this company.”
“By far this has been my best moving experience. These young men arrived on time, they were so nice, they were efficient and professional. They were careful with my things. I would definitely recommend them to anyone who needed help moving and if needed I would for sure hire them again.”
5:30AM - 4PM
14729 Rinaldi St, San Fernando“Greyhound sj is not located on san Fernando st & is not a actual station.It is located outside in front of the San jose amtrak/caltrain station. Convenient located with tons of public transportation options.”
“Driver today was nice even though he couldn't pick up my order today due to it being oversized (that error is with the company who is ordering the pickup of my returned order; I told said company several times that I thought these 2 pallets were too large). I appreciated our driver's upbeat attitude and how he was very understanding; I didn't catch his name but he was an A+ sport.I can't blame XPO too much for it since the company I'm dealing with is a total mess and made things way more convoluted, but I had a horrible experience with an XPO customer service representative on Feb 16th who was absolutely rude and snappy because I could not provide the BOL number when I was trying to get information about the pickup today. I didn't have the BOL because the company ordering the pickup neglected to give me any documents until the last hour, despite numerous requests. The XPO logistics lady was dismissive and unhelpful and kept making snarky comments. A simple, "Sorry, I can't help without the BOL number," would have sufficed. Interestingly when the order was going the other way around and being delivered to me, a man from XPO customer service was able to give information without the BOL and just use my address. I think the lady on Feb 16th just didn't want to work. F- for XPO customer service lady and thus one less star.”
“I went in with anxiety expecting the worst after reading these reviews. My Experience was Not anything like the other reviews. Johnathan was awesome and very patient getting my service request submitted and approved quickly. Daniel the Pep Boys tech was also amazing doing all he could to get me serviced and back on the road asap. Y'all need to remember that in customer service we have a job to do too and sometimes we have to match your energy in order to get the job done right. Come in humble and ready to work with them and not cause issues and I'm sure your experience will be the same.Be Blessed”
8:00 AM - 7:00 PM
8853 Wilbur Ave, Northridge“Great company, they made a last minute highly stressful cross country move as smooth and easy as humanly possible. Their price wasn't the lowest I had been offered or the highest, but I was impressed with how much information they gave me up front, and the different options they presented, so i took a chance and i'm glad i did. Would definitely use again!”
“Whenever I've gone to pick up a parking permit they've been fast and had it ready to go. They're also really helpful with answering any parking related questions you might have. On the second floor is the citation review office where you can go to contest any parking tickets you receive. However the hours of operation are limited and it's much easier to contest it on line.”
“Tom and I have worked for the same clients for years and I had been so impressed with how efficiently they move people. We had been in our home 30 years and had sold our home. He came over and assessed our needs with his mover. We were told that we were to stay in a hotel while he and his crew do their job. In just 4 days he was done. We never lifted a finger. Furniture in place, wi-fi working, remotes reprogrammed, cable hooked up, surround sound system operating, computers working and wirelessly backing up every hour. Clothes organized to perfection. All of our artwork was organized and pictures hung in a logical order. Wine cabinet organized. I am a serious cook and the kitchen storage was maximized to store my vast collection of ingredients, spices and cookware. It was some of the best money I ever spent. It is remarkable that a move this involved was truly effortless. I am far more organized now than I have ever been and I have Tom and his crew to thank for it.”
“Great reliable car service I have very received in Los Angeles. Our chauffeur was kind and knowledgeable of great places to dine and enjoy a night out. Thank you Vip City Rides. For a great experience. Will be booking again soon.”