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November 2023 by Dan H
Had a very positive experience buying with the Express Purchase online feature. Frank facilitated the sale, making the transaction seamless and convenient: When I arrived at the dealership all the paperwork was ready and complete. Furthermore, his calm and helpful demeanor made the process pleasant. Extremely satisfied.
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October 2023 by Daryl Henzlik
I had an exceptional experience with Manny when I took my car in for service. His customer service was top-notch. He greeted me with a warm and friendly attitude, listened attentively to my concerns, and provided clear explanations of the service process. Throughout the visit, Manny kept me informed about the progress and estimated completion time. He went above and beyond to ensure that my needs were met and that I left the service center satisfied. I truly appreciate his dedication and professionalism, making this a positive and stress-free experience. I would highly recommend Manny for anyone seeking excellent customer service.
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October 2023 by Jennifer Thomas
I bought a Subaru Forrester from this dealership, the dealership itself is beautiful it is clean, it is welcoming. I was lucky to get Carter as my salesman. He was extremely helpful, caring knowledgeable he went above and beyond to provide expert customer service. I would recommend this dealership, particularly because of that professionalism and service I received from Carter. If you’re on the fence, I highly recommend going in to test driving a vehicle here.
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October 2023 by Andrew Caldwell
When we decided that we were ready to upgrade our Forester to the Ascent, I searched all over Southern California for the best price and trim/color combo. Subaru Sherman Oaks came in with the best price and probably the easiest car buying process I've ever had. A few highlights:- Upfront pricing with no dealer-added fees or accessories. While many dealers' salespeople make you haggle to get the best price and add required accessories or fees on top of the price, Subaru Sherman Oaks does neither. I worked with Jose and Tamaz in internet sales and they came with their best, strongest offer right off the bat. Subaru Sherman Oaks' has a policy of no added dealer fees or accessories - the price is the price. They also allowed us to reserve the car during the week so that we could pick it up on the weekend, which was a huge plus.- Great pickup experience. They had our vehicle waiting for us when we arrived, and we were in and out in less than 3 hours. The dealership showroom definitely feels like a Subaru dealer with exposed beams and ample space for customers to view vehicles, accessory options, or wait for the next step in their purchase process.- Honest, straightforward employees. I always prefer buying cars from family dealers, so I was pleased to learn that Casa Cars and Subaru Sherman Oaks have been family owned since their inception. Each of the Subaru Sherman Oaks team that we interacted with were straightforward, friendly, and accommodating. Financing with Michael Redic (who you can thank for Subaru's Wilderness and Onyx trims!) was a breeze as he was transparent, knowledgeable, and kind.While Subaru Sherman Oaks is a bit of a drive for us, we'll definitely be returning for our future Subaru vehicle purchases.
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October 2023 by Kevin Naldzhyan
Pete is the man! Was looking everywhere for a deal on a daily driver for work, and was getting nothing but crazy prizes. I got in touch with Pete and was amazed at the service and deal he was able to put together for me. I got an amazing car for an unbeatable price. If you are in the market for a Subaru, Pete is the best. Hands down.
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October 2023 by Sarah Suleiman
I have just purchased a 2024 subaru Crosstrek and I am beyond happy with the experience! Every step was easy, simple and pressure free! I initially worked with Ethan, who allowed me to test drive all of the cars I needed to make my decision. He was very knowledgeable, personable, and friendly. He was responsive at any time I had a question and his customer service was impeccable. I continued with another associate named Linda. It was clear that Linda is very well versed in Subaru’s and created such a stress free and fun experience with placing the order and waiting for the delivery. The financing portion was also very pleasant, and easy. I was not overcharged and walked out with exactly what I was comfortable paying. From start to finish, this has been such a wonderful experience. I would highly recommend anyone who is interested in buying a subaru to visit this dealership!
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October 2023 by Mart Anthony Monje
I stopped in last week to check out the Subaru line up. I was impressed with their cars after having a Toyota or Honda in mind. Sales lady Linda combs to help us and what a friendly and knowledgeable lady. She was amazing at what she did. The manager Michael and Michael in finance were great too. We got two cars from the dealership. I recommend this dealership to anyone looking for a vehicle. Ten stars. Thanks again .
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October 2023 by Evan Litchfield
Wife and I needed a new car because we are expanding the family and both have small cars. Our original plan was to get the Ascent 8 seater but upon looking at it and the Outback the Outback made more sense. We worked with peat and test drove two Subaru Outbacks and he was very knowledgeable and patient with us. Of course buying a car is no easy feat nowadays but he wasn't pushy, and like I said patient, as we had to take numerous breaks to appease our 4 month old son. If you want to purchase a Subaru, call and make an appointment with Pete. We were just lucky that we got him because we were walk-ins.The car we ended up with is fantastic and I'm glad to join the Subaru family. Now if only my wife will let me do the crazy stuff I know our new Subaru is capable of doing.
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September 2023 by Lanie C.
Don't come here if you wanna buy a car and don't get Emma as your sales rep .She is the worst of all level. Stay away !!!!
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September 2023 by Sarah S.
I have just purchased a 2024 subaru Crosstrek and I am beyond happy with the experience! Every step was easy, simple and pressure free! I initially worked with Ethan, who allowed me to test drive all of the cars I needed to make my decision. He was very knowledgeable, personable, and friendly. He was responsive at any time I had a question and his customer service was impeccable. I continued with another associate named Linda. It was clear that Linda is very well versed in Subaru's and created such a stress free and fun experience with placing the order and waiting for the delivery. The financing portion was also very pleasant, and easy. I was not overcharged and walked out with exactly what I was comfortable paying. From start to finish, this has been such a wonderful experience. I would highly recommend anyone who is interested in buying a subaru to visit this dealership!
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September 2023 by Jennifer T.
I walked in hesitant of buying a Subaru. After learning about the quality of their cars. I decided to purchase a Subaru. I was lucky enough to get Carter as my salesman. He educated me thoroughly. He was professional, knowledgeable, and extremely caring. I love that Subarus come standard all wheel drive and you do not have to pay extra for that feature. Fun fact you don't have to pay extra for paint color either with this brand. The show room is clean, feels fresh, and very welcoming.
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September 2023 by Andrew C.
When we decided that we were ready to upgrade our Forester to the Ascent, I searched all over Southern California for the best price and trim/color combo. Subaru Sherman Oaks came in with the best price and probably the easiest car buying process I've ever had. A few highlights:- Upfront pricing with no dealer-added fees or accessories. While many dealers' salespeople make you haggle to get the best price and add required accessories or fees on top of the price, Subaru Sherman Oaks does neither. I worked with Jose and Tamaz in internet sales and they came with their best, strongest offer right off the bat. Subaru Sherman Oaks' has a policy of no added dealer fees or accessories - the price is the price. They also allowed us to reserve the car during the week so that we could pick it up on the weekend, which was a huge plus.- Great pickup experience. They had our vehicle waiting for us when we arrived, and we were in and out in less than 3 hours. The dealership showroom definitely feels like a Subaru dealer with exposed beams and ample space for customers to view vehicles, accessory options, or wait for the next step in their purchase process.- Honest, straightforward employees. I always prefer buying cars from family dealers, so I was pleased to learn that Casa Cars and Subaru Sherman Oaks have been family owned since their inception. Each of the Subaru Sherman Oaks team that we interacted with were straightforward, friendly, and accommodating. Financing with Michael Redic (who you can thank for Subaru's Wilderness and Onyx trims!) was a breeze as he was transparent, knowledgeable, and kind.While Subaru Sherman Oaks is a bit of a drive for us, we'll definitely be returning for our future Subaru vehicle purchases.
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September 2023 by Andrew C
When we decided that we were ready to upgrade our Forester to the Ascent, I searched all over ******************* for the best price and trim/color combo. Subaru Sherman Oaks came in with the best price and probably the easiest car buying process I've ever had. A few highlights:- Upfront pricing with no dealer-added fees or accessories. While many dealers' salespeople make you haggle to get the best price and add required accessories or fees on top of the price, Subaru Sherman Oaks does neither. I worked with **** and ***** in internet sales and they came with their best, strongest offer right off the bat. Subaru Sherman Oaks' has a policy of no added dealer fees or accessories - the price is the price. They also allowed us to reserve the car during the week so that we could pick it up on the weekend, which was a huge plus.- Great pickup experience. They had our vehicle waiting for us when we arrived, and we were in and out in less than 3 hours. The dealership showroom definitely feels like a Subaru dealer with exposed beams and ample space for customers to view vehicles, accessory options, or wait for the next step in their purchase process.- Honest, straightforward employees. I always prefer buying cars from family dealers, so I was pleased to learn that Casa Cars and Subaru Sherman Oaks have been family owned since their inception. Each of the Subaru Sherman Oaks team that we interacted with were straightforward, friendly, and accommodating. Financing with ************************* (who you can thank for Subaru's Wilderness and Onyx trims!) was a breeze as he was transparent, knowledgeable, and kind.While Subaru Sherman Oaks is a bit of a drive for us, we'll definitely be returning for our future Subaru vehicle purchases.
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September 2023 by Michael N.
I had the pleasure of working with Avi Menashe at Subaru Sherman Oaks, and I couldn't be more satisfied with the experience. Avi is a true professional who goes above and beyond to ensure his customers are well taken care of.From the moment I walked into the dealership, Avi greeted me with a warm and friendly smile. He took the time to listen to my needs and preferences, and he never once pressured me into making a decision. His knowledge of the Subaru lineup was impressive, and he patiently answered all of my questions, helping me find the perfect vehicle that suited both my lifestyle and budget.What truly sets Avi apart is his dedication to customer satisfaction. He made the entire car-buying process seamless and stress-free. Avi was transparent about pricing, financing options, and all the necessary details, making me feel confident in my decision.Not only did Avi help me find the ideal Subaru, but he also took the time to explain all the features and functionalities, ensuring I left the dealership with a thorough understanding of my new car.I appreciate Avi's professionalism, integrity, and commitment to his customers. He's not just a salesperson; he's a trusted advisor who genuinely cares about his clients' needs.If you're in the market for a Subaru or any other vehicle, I highly recommend reaching out to Avi Menashe at Subaru Sherman Oaks. His exceptional customer service and expertise will make your car-buying experience a pleasure. Thank you, Avi, for your outstanding service!
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September 2023 by Which Doobie U B
First time leasing a car and Gabriel really made the experience! He got me a great deal on a WRX and was extremely friendly and helpful. Also patient, as I tend to ask lots of questions and am hesitant when getting a car. Thanks a bunch!
